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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7527 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 7,527 reviews
  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the logitech brand. This is the second mouse we have bought. One for me and one for my son.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my ideal mouse but comfortable and good in size like the death adder I don’t like the side button have to reposition my hands because they are large.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse, not so great software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a dream: adjustable however you want it, with buttons that are easily reachable (except for the DPI quick switch if you have small hands). However, G HUB is awful. It disconnects from the mouse constantly. I'm on a Mac, so your millage may vary if you're on Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    switched

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a battery powered one, kept dying on me at critical gaming moments

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      I'm sorry to hear that you experienced battery issues with the previous version of the G502. We're glad that the wired version has been a reliable solution for you. Please feel free to contact the support team should you have any other questions or concerns.

  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Especially for price. Love the mouse wheels function.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there, Thanks for the feedback on the Logitech G502 HERO! We're glad you love the mouse wheel function and find it works great, especially for the price. The G502 HERO is a popular choice for gamers because of its versatility and customizability.

  • Rated 5 out of 5 stars

    Excellent gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gamer that plays different pc games from various genres. This mouse is extremely capable with it's customizability and button option. Would highly recommend this to anyone who is looking for a wired mouse option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many options. This mouse is great. You can dial in the perfect amount of adjustments along (even how heavy you want it to be). Which leads me to the only issue that I have with it. It’s just a little too heavy on the lowest setting. Other than that, it’s a great buy. I would highly recommend it. Especially if it’s on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great mouse for gaming and work. The new G502 seems even better than the old. I prefer wired mice so I don't need to worry about charging batteries and Logitech makes a great choice in the G502.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all round mouse. Have been using if for work and gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! The G502 HERO's versatility makes it a great fit for both work and gaming.

  • Rated 5 out of 5 stars

    Good but the Wireless model makes this mouse Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, if your not bothered by the cable, I would definitely keep it. If it does bother you a bit just upgrade to the wirless version. I really enjoyed it but I eventually upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse with more buttons to program than needed for me. Feels and response good

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502, with its high DPI sensor, customizable buttons, and comfortable grip, is a versatile option for creative work despite having more buttons than you might need. If extra buttons aren't important to you, consider a simpler mouse.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A very nice and customizable mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a heavy mouse (since I'm coming from the aluminum apple magic mouse) so I used all the weights it comes with and it ends up feeling about the same weight. The sensitivity is adjustable and has a good range of settings, I can use the non sensitive settings for precise strokes in the Adobe suite and then very high sensitive setting for web browsing. The mouse also looks super cool which was a big reason why I picked it. I'm glad I got it on the 50% sale but I probably would not recommend it for the full price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for its price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gamers! Easy to use and control! Price is right!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended highly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and appears to be well built. The added weights are a nice touch. The braided cord appears it will last a while. Great mouse at a great price. I’d highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big red button where the thumb sits is useless. No games support it that I have found, which is a shame. The RGB can't be turned off, or at least I dont know how, and the body lines are just thick enough for fuzz to get caught in and just thin enough to be hard to get it out. The optional weights are okay, but they come loose every now and then and I'm too afraid to over tighten them and strip the threads. And now the mouse wheel feels weird too lately.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that you've had a less-than-ideal experience with the Logitech G502 Mouse. We value your feedback and will share it with our product development team to improve future products.
      Regarding the specific issues you've mentioned, we recommend checking the Logitech G HUB software to see if there are any customization options for the RGB lighting and button functions.
      For the mouse wheel issue, try cleaning the wheel with a soft cloth and compressed air. If the issue persists, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    get it now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse. Customizable and can be made to go faster than your eyes can track the pointer. If you have the matched keyboard (or at least same series) you can sync lighting settings between them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clicks. The clicking works. You can click on the left. You can click on the right. There are smaller clicks to click if you want to click them as well. You can use friends to click all of the clicks concurrently.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and not too heavy. Kinda cool looking.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great mouse

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in my hand. All the buttons can be easily accessed without adjusting your hand. The only issue I have had is working with the G-hub software. It is not as straightforward as one would hope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; gaming mouse is as advertised and at a great price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive review of the Logitech G502 Hero! It's always great to hear that someone is happy with their purchase, especially when it comes to a gaming mouse where precision and performance are key. It sounds like the G502 Hero is living up to its reputation for being a great mouse at a competitive price.