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Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7505 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 7,505 reviews
  • Rated 5 out of 5 stars

    upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old G402. Seems to work well, a little adjusting but it works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good I use it for gaming really love it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you're enjoying it for gaming. The G502 was designed with gamers in mind, and we're thrilled that it's meeting your expectations. Thank you for your kind words about the G502 HERO!

  • Rated 5 out of 5 stars

    Amazing Technology.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. When I move the physical mouse, the arrow on the screen moves as well. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, or else.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming mouse I have ever used. I would prefer if it had some weight to it BUT I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse i love it so much really upgrades my gaming experience

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO! We appreciate you taking the time to share your experience. We're thrilled to hear it's enhancing your gameplay.

  • Rated 4 out of 5 stars

    not bad - fits my hand well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prefer wireless, but this on is solid and very responsive when gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this mouse! especially the button that makes the mouse scroll go super duper fast!!! totally worth getting this on sale, would be worth regular price too. can edit button options also

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 2 out of 5 stars

    It Worked for a While, Until it Didn't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this exactly a year ago for the same price it is now, that being $34.99 instead of the usual $79.99. I suppose it is worth the relatively low price, however, I have recently started having issues with the mouse. The underlying issue is that recently the mouse has stopped registering some of my inputs for the left mouse button AND the right mouse button. For example, I'll be playing Apex Legends and I'll be able to shoot for a bit, but then I'll randomly stop shooting even though I'm literally holding down the left mouse button. I don't understand why it's having this issue only a year after purchase, and I take great care of my own electronics, so I know that I'm not the issue. I do know that Logitech G Hub is a bit finicky with some of its settings, but it seems alright. Another friend of mine was also having the same issues a while back whenever he owned this exact mouse, but we could still be the "exception to the rule", or the outliers. Overall, the mouse itself is fine, and having the ability to use RGB for several games is neat. It has DPI buttons and two side buttons for standard gameplay. The mouse also feels fine to use for gaming or work. Another thing, though; I've had issues with Logitech products before and I have just recently moved over to SteelSeries products in hopes that they provide much higher quality and product lifetime than Logitech products. I just felt the need to write a review for this mouse specifically so other people don't experience what I've had to go through with Logitech products in general. Obviously, if you want a cheap gaming mouse that'll last you a year, then go ahead and buy this, I suppose. I HIGHLY recommend that you purchase a warranty with it so you can easily replace it a year down the road since it most likely won't hold up for the entire two-year warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice multi use mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on a sale so it was under $50. One kid loves it the other uses it but only complained about the scroll wheel but seems to not be too much of a problem just an adjustment for his gaming style. I use it for basic usage and functions really good. Long cord and lighting is cool as it can be changed to whatever you’d like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse for a great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been pleased with Logitech devices and the G502 is no exception. Great gaming mouse for those needing a few extra buttons but prefer to rely on the keyboard for key binding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes sir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best mouse profile, got it to hold me over till the X came out. Switches seem to have gotten better but they were always hit or miss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for a great price. My son wanted a gaming mouse that is faster on clicking than his wireless mouse for a wide variety of games. He is very happy with this mouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really good so far, no complaints as of yet. Had for about a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Only issue is the scroll wheel makes a bit of sound. Not an issue while gaming as you have a headset on however when daily using the mouse, its just something I happen to notice. Not that big of a deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect for myneeds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product - easy decision and i would purchase this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shaming mouse !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for my husband and he loves it !! Glad we had Jaen from computers to recommend a great gaming mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best on the market.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only mouse you will ever need in your life.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular gaming mouse with a loyal following, and you're one of them! It's known for its high-performance sensor, customizable buttons, adjustable weights, and long battery life.

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for the price. Would buy again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Razer Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Use to use Razer Basilisk Mouse but had to go back to using my favorite mouse brand Logitech due to button not recognizing correctly. Great button positions Highly Recommended for gamers mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, haven’t had any problems with it since I’ve gotten it. I highly recommend

    I would recommend this to a friend