Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
6265133
Highly rated by customers for:
$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7505 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 7,505 reviews
  • Pros mentioned:
    Comfort

    Great gaming mouse.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very response, comfortable, and the macros and lighting it has are easily programmable through the Logitech app.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Rep was very respectful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse used tons of them before, logitech is great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you had a positive experience with our customer support representative. Your satisfaction is our top priority.

      We're also thrilled to know that you've been a long-time fan of our Logitech G502 HERO Wired Mouse. It's great to hear that it continues to meet your expectations.

      Thank you again for your purchase and feedback.

  • Great and comfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the G402, G403 before. Way much better than my old Corsair RGB Harpoon.

    I would recommend this to a friend

  • Logitech is good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and performance product, I like it and you can handle it perfectly

    I would recommend this to a friend

  • I Would Said Exelent Mouse BUT..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would said is a exelent mouse but it gets stressful when u are playing and for accident y press the topside bottoms and your aim go to High or Low Is the only thing the I don’t like it I don’t know if there any software to cancel the bottoms or something it will be great.

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, recommend this purchase for all pc gamers or office workers

    I would recommend this to a friend

  • Nice mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features you'd expect for a gaming mouse, works well. The logitech software isn't too terrible. Only annoyance, is that the flap that holds the weights inside, frequently pops open in use - it's sat just under my thumb, so any time I even slightly lift the mouse off the mat, it opens and dumps the weights out.

    I would recommend this to a friend

  • Good mouse, good price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for a good price! Very smooth, and it fits in the hand very well.

    I would recommend this to a friend

  • Not just a gamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse not makes gaming easier,it is also a very all purpose navigation device. I'm not an avid gamer,but I do like the look and feel of this mouse.

    I would recommend this to a friend

  • Best mouse I've owned

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ive ever owned. Super relaible and use it to game everyday. Would highly recommend

    I would recommend this to a friend

  • Great choice for gaming enthusiast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store staff made this buy very easy and simply. Quality product, knowledgeable sales employee who assisted us. He simply shared info and allowed us to make decision with Hawking on product over another.

    I would recommend this to a friend

  • Best gift ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. He absolutely loves it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that your son is loving the Logitech G502 HERO Wired Gaming Mouse! It's fantastic to know that it's such a great gift for him.

      Thank you for your review. We appreciate you sharing your experience.

  • Happy with it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the wire was going to be an issue but I’ve been happy with it. Doesn’t bother me too much

    I would recommend this to a friend

  • Logitech G502

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. The wire connection is nice and well built. The extra buttons make gaming on Valorant extremely simple.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your positive feedback on the Logitech - G502 HERO. Your experience highlights the mouse's value and performance benefits. We're glad it's enhancing your Valorant gameplay.

  • Pros mentioned:
    Buttons

    Great mouse for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved the Logitech mouse especially the 3 modes for DPI upto 7600DPI. It has the needed extra buttons for the extra operations in the game. Definitely would recommend the mouse for mid-level gamers.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • High Quality with Features

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a wireless mouse for years. Always a pain when the batteries ran out. This is high quality wireless mouse and worth the cord.

    I would recommend this to a friend

  • Great Product / Great Experience

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, very pleased with it. Product description on website was accurate and thorough. Transaction on BestBuy.com was simple and easy. Absolutely no Complaints, only good vibes!

    I would recommend this to a friend

  • Good so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good since i bought it. Still got to see after a few months but for now its good.

    I would recommend this to a friend

  • Ótimo produto

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ótimo produto e custo benefício. Tem ótima estética e muito sensivel.

    I would recommend this to a friend

  • Works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Replacing my old one after the left mouse button started double clicking in games.

    I would recommend this to a friend
Page 198, Showing 3,941-3,960 of 7,505 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.