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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 7,512 reviews
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. It has a nice thumb rest so your thumb isn’t sliding on your pad. There’s a button near your thumb which activates sniper mode, which allows you to instantly decrease the DPI so that you can hit head shots way easier. The infinite scroll of the will is probably my favorite feature. There’s a button to allow you to make it scroll one line at a time or switch it back to infinite mode. The software allows you to store multiple game profiles so you can easily switch between them. It has a nice braided cord, and you can customize the weights that goes into the bottom of the mouse and put them where you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear the G502 HERO is your favorite mouse! We're thrilled you appreciate the comfortable thumb rest, the helpful sniper mode, and especially the infinite scroll wheel. It's great to know the software's game profiles and the customizable weights are also valuable features for you. Thanks so much for sharing such a detailed and enthusiastic review! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit on the heavier side of gaming mice but comfortable hand placement and glide and software

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great mouse for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design! The adjustable weight is a cool feature & the mouse is very comfortable in-hand. The braided cord seems durable & looks awesome. I like the solid metal-like feel to then scroll wheel but I would prefer it to feel a little more secure in place/less wobbly. Aside from that, I have no complaints. Very responsive & well made mouse. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    A Very Good Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. You can customize the weight, the light color, even the dpi scale if you have the software. It fits my hand very well and responds very well. If you don't want to download the software you don't need to, but you will miss out on customization options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Staple Gaming Mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much else to be said about this mouse. Its reputation is warranted, not only is it extremely comfortable, but the software that controls the DPI is intuitive and easy to use. The DPI is noticeable for each setting, meaning whatever you’re comfortable with you'll be able to set it to and use without feeling like you aren’t really leveraging that DPI. Overall, there’s a reason this mouse is regarded so well universally. You won’t regret having it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Love this mouse except for one flaw..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace the Corsair Harpoon RGB. I love the feel of the G502 Hero. Its sleek design just feels right! The adjustable weights are awesome too. One of my reasons for switching mice was because I wanted a heavier mouse because I’m a pretty strong guy with thick hands. I needed something with some weight to it. But one fatal flaw on the mouse is, occasionally I get double clicks. It’s not very often and when it does happen, it comes in spurts. After doing some research, I found that this is can be common in Logitech mice. So I definitely recommend getting the replacement plan if you purchase this mouse. Here’s some pros and cons Pros: Adjustable weight Thumb rest on side adds to extra comfort Beautiful design Mouse cable is light and nice quality Mouse shape fits hand well Sensor is super accurate Cons: Double clicks Logitech software is annoying DPI Switch is right beside LMB, so you’ll have to get used to not accidentally switching DPI Scroll wheel (although not bad) could be better quality Ultimately, I recommend this mouse with the protection plan. If not for the double clicks, I would’ve given the mouse 5 Stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this, or dont

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse, the customization capabilities never cease to amaze me

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bang for your buck.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute standard for a gaming mouse, last a long time, very comfortable. Ghub can be an issue occasionally.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizable weights on this mouse set it apart form the competition. It is great to be able to determine how weighty the mouse is depending on the DPI profile you choose (or assign). I love all the buttons and the infinite scroll wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really good mouse overall.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust the weight. Different DPI speed. I still use it everyday.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that you're still enjoying the mouse and find the adjustable weight and DPI settings useful for your daily use. Thanks for the positive feedback! Logitech

  • Rated 5 out of 5 stars

    great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has an excellent feel in the hand and is super responsive; it was a major upgrade from the stock mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re thrilled the Logitech G502 HERO delivered the responsive feel you wanted and proved to be a great upgrade. Your support is greatly appreciated! Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    This mouse is one of the best I've ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a lot of mice in my time, but this is easily one of the best. Smooth movement, good weight feels nice in your hands, and plenty of buttons to assign macros, or game commands to. Good software that is easy to use, and doesn't take over your PC is a bonus. Fantastic mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is smooth, easy to use and it fits my hand perfectly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your thoughtful review. It’s great to know our product is living up to your expectations. Your support helps us keep delivering quality. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Purchase, overall great mouse with the ability to change the bottom weight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    It points! It clicks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. It's got more buttons than you could ever want. (I love the side wheel clicks) I have large hands and this mouse fits great. The scroll wheel is so good on this mouse, it makes it hard to use any other mouse. One critique though, they switched to a rubber cord instead of the old braided cable which is a huge downgrade. Oh, and the customization software (GHub) is GARBAGE, but you can save your preferences to the onboard memory and uninstall the software. If you can get it on sale for $30 it's a great value and holds up to some serious abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Logitech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for a Christmas gift for someone else seeing as I already have this mouse and love it! I love Logitech products and my brother-in-law wanted a corded computer mouse for the holidays because he's a PC gamer, so I knew this would be perfect. From my experience, this mouse is ideal for gaming (duh) or if you're a photo/video editor, cannot recommend a gaming mouse for editing enough! I've used this and other Logitech mice for editing and they work so well. Additionally, if you're a fan of RGB lights on your setup then perfect! This offers the perfect little burst of color without being obnoxious.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    BEST MOUSE EVER!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer mouse ever!!!! Do not hestitate to buy this! Stop looking at that Razer garbage and pick this up. Ever heard of King Arthur and his magical sword Excalibur? This mouse is like that. Weild this much smaller Excalibur to decimate your online foes or do your taxes in such a heroic manner the IRS will know you mean business. Do it all in style with the beautifully minimal RGB effects right in the palm of your hand. Wanna scroll through a long paper? Release the scroll like the mighty kraken, flick the wheel with the might of zeus, and watch that page go by like a million monkeys writing "A Tale of Two Cities." Amazing mouse with amazing durability and features that would make your mother cry tears of absolute joy.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button programming for Online gaming superb with great ergonomics. The mouse works seamlessly with other in game screen prompts!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the product is performing well. Your support helps us keep improving. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My all-time favorite gaming mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is going to be on top of everyone's list for best mice. Maybe not everyone, everyone has preferences but for the right-handed masses of average size hands, this mouse is top notch and the price point makes it even better. It has just the right amount of customization without too much, its ergonomic, relatively durable and matches my G915 keyboards very well. Honestly I don't have anything bad to say about the mouse itself. Seriously, but, Logitech's G HUB software acts up on occasion but I won't knock it too much because it's certainly no more than other brands. Did I mention you can regularly get this thing for $40?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mouse out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse on the market, I have 3 and use them daily. I load them up with all the weights as I'm a big guy and do not like super light mice. The comfort is top notch and they have all the buttons I'd want on a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Logitech G502 HERO Wired is your favorite mouse on the market! Your positive feedback about its comfort, customization options (especially the weights), and button layout is fantastic. We're committed to providing high-performance gaming peripherals, and your satisfaction is our top priority. Thank you for choosing Logitech! Logitech