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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7592 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the G502 HERO SE Wired Optical Gaming Mouse, praising its overall performance, adjustable weight, and comfortable feel. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. While some find the size small and dislike the software, the mouse is generally favored over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 7,592 reviews
  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent weight and very comfortable in hand. Very user friendly to chnage the colors.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're glad to hear you're enjoying the Logitech G502 HERO! We put a lot of effort into making sure it's comfortable and customizable for gamers.

  • Pros mentioned:
    Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, accurate, high speed mouse Weights for custom mass Plenty of buttons you can program with the app I took one star because the app that works with this mouse does not work with older items like the G105 Keyboard (which I use) so you have to choose because the new app also does not like the old app installed

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Very nice, with a few quirks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sensitive mouse with easily programmable extra buttons. Very comfortable in your hand and comes with optional weights for those who prefer it. Limited adjustable RGB. My only issue is to program you have to install to program it. It gets a bit glitchy and forgets your setting occasionally. Also, some games don't register some of the extra buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never use another mouse again. Went from a wireless Corsair Harpoon to this and the weight of the mouse alone is enough for me to keep buying it. Feels great, plenty of button mapping. Such a good mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    Reputation precedes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are plenty of options to program the buttons, and the software works well. Even though it’s a wired mouse, the cable is long enough that it doesn’t feel restrictive. The scroll wheel is a game changer for anyone who’s never tried it, and the ergonomics of the mouse are solid.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizable weights on this mouse set it apart form the competition. It is great to be able to determine how weighty the mouse is depending on the DPI profile you choose (or assign). I love all the buttons and the infinite scroll wheel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one of these years ago. Since then, I've tried multiple other big brands. Razer and Corsair and such, and never found a mouse that felt as nice in my hand as this. Also had less issues in the two of these I've owned than any other brand. Even the Razer version of the same mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking a moment to share your experience. It’s great to know that our product is living up to your expectations and making your tasks easier. Your support means the world to us—thanks for being a Logitech customer. Logitech

  • Pros mentioned:
    Comfort, Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Pretty good mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortavle for large hands, and has additional weights to customize feel of movements. Software to customize buttons could be a bit more user friendly but is easy enough to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very nice product and would recommend ive had it for years now

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying Logitech - G502 HERO Wired Optical Gaming Mouse. We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    BEST MOUSE EVER!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer mouse ever!!!! Do not hestitate to buy this! Stop looking at that Razer garbage and pick this up. Ever heard of King Arthur and his magical sword Excalibur? This mouse is like that. Weild this much smaller Excalibur to decimate your online foes or do your taxes in such a heroic manner the IRS will know you mean business. Do it all in style with the beautifully minimal RGB effects right in the palm of your hand. Wanna scroll through a long paper? Release the scroll like the mighty kraken, flick the wheel with the might of zeus, and watch that page go by like a million monkeys writing "A Tale of Two Cities." Amazing mouse with amazing durability and features that would make your mother cry tears of absolute joy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Staple Gaming Mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much else to be said about this mouse. Its reputation is warranted, not only is it extremely comfortable, but the software that controls the DPI is intuitive and easy to use. The DPI is noticeable for each setting, meaning whatever you’re comfortable with you'll be able to set it to and use without feeling like you aren’t really leveraging that DPI. Overall, there’s a reason this mouse is regarded so well universally. You won’t regret having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It points! It clicks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. It's got more buttons than you could ever want. (I love the side wheel clicks) I have large hands and this mouse fits great. The scroll wheel is so good on this mouse, it makes it hard to use any other mouse. One critique though, they switched to a rubber cord instead of the old braided cable which is a huge downgrade. Oh, and the customization software (GHub) is GARBAGE, but you can save your preferences to the onboard memory and uninstall the software. If you can get it on sale for $30 it's a great value and holds up to some serious abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent produxt worth buying weights included which is insane

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for sharing your wonderful experience with the Logitech - G502 HERO Wired Optical Gaming Mouse. It’s such a joy to hear from happy customers like you! We're thrilled that our product is making a positive impact on your daily routine. We truly appreciate your trust in Logitech! Logitech

  • Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouses with great software and buttons come in clutch

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s great to hear your experience has been positive. Your feedback helps us refine and improve our products. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Beautiful and Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great little mouse this is. It feels amazing in the hands, it's light and easy to use. The cord is very high quality. And I love the RGB lighting. Makes the desk so much more alive!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a wireless mouse but switched to the G502. It feels better in my hand, has just the right amount of buttons and you can adjust the weight of the mouse. Great mouse for the price so you can't go wrong, I highly recommend this mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse for gaming and general use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse might look like a 100% gaming mouse and it is BUT you can also use it for general computer use and for picture and video editing. The shape makes it comfortable to use , and it also has many buttons that you can use for many things like gaming, browsing the web (back, forth, copy paste, etc), For editing programs, etc. Once you down load the Logitech program you can edit this mouse to your hearts desire. Program all 11 to do what you want. Also change the RGB on the Logitech logo to nay color. The mouse also comes with small weights you can add to make it heavier. I never added them. The only negative is that the mouse is a bit on the heavy side. But that is all personal taste. The sensor on this mouse is excellent as well. Overall I would recommend this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this mouse for a little over a year and its really convienient and fits in my hand perfectly. I love the adjustable dpi on the fly. Overall: Great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this mouse to replace the one I was using because its scroll wheel was acting up. This mouse is much more sensitive, and everything works very well and smoothly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    It’s a mouse it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, I was tired of having to charge my wireless mouse and have it die while gaming so I got this one which really works with no software installed. I’m too lazy to download the controller though the default colors are fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a fantastic choice for gaming! Its HERO 25K sensor provides precise tracking up to 25,600 DPI, and the customizable RGB lighting adds a nice touch1. It's great that you're finding it reliable without needing to charge it constantly. Logitech