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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7520 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 7,520 reviews
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good since i bought it. Still got to see after a few months but for now its good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. He absolutely loves it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that your son is loving the Logitech G502 HERO Wired Gaming Mouse! It's fantastic to know that it's such a great gift for him.

      Thank you for your review. We appreciate you sharing your experience.

  • Rated 4 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, fortnite, call of duty and other games feel great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. The wire connection is nice and well built. The extra buttons make gaming on Valorant extremely simple.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your positive feedback on the Logitech - G502 HERO. Your experience highlights the mouse's value and performance benefits. We're glad it's enhancing your Valorant gameplay.

  • Pros mentioned:
    Buttons

    Rated 3 out of 5 stars

    Best for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with lots of buttons to be programmed. I rate it average because I bought it to use on PS4 and none of the buttons worked for me at all. It quickly lost its luster but I'm sure is a much better experience on PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy set up. Good for the price. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ótimo produto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ótimo produto e custo benefício. Tem ótima estética e muito sensivel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING MOUSE!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works amazing! Wouldnt reccomend using weights if you game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, best sensitivity I’ve found in a mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Loving the G502 HERO's sensitivity? We hear you! Top-notch sensor for ultimate precision. Dominate the competition with pinpoint accuracy.

  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good gaming mouse. Best one that I used definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best got better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it’s a classic that’s been upgrades with regards to gaming mice. This mouse will withhold the clickiest of clickers time and time again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First one defective.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial mouse defective, couple buttons not working. Returned for replacement, and works beautifully. Excellent gaming mouse. quick response.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Not very durable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gaming mouse from Logitech that fails to live up to the gaming mouse standards. Great feel and weight. Customizable as well. I just wish the click switches were more durable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Very sorry to hear about the disappointment you have with the durability of the G502 HERO SE Wired Optical Gaming Mouse. Fortunately, this mouse does have a 2-year limited hardware warranty. Here's a link to file a warranty claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Hope this helped. Best Regards, Richard from Logitech

  • Rated 5 out of 5 stars

    its good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very fast and responsive and the have an app to customize it even further

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , good , nice and cheap , nice mouse for games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind review of the Logitech G502 HERO! We appreciate your feedback and are thrilled it enhances your gaming experience.

  • Rated 5 out of 5 stars

    Fortnite addict

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddo loves his mouse he uses it mostly for fortnite

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! The Logitech G502 HERO is a popular choice for gamers, and it sounds like your kiddo is enjoying it. The G502 is known for its comfortable design and accurate tracking, which are both important for gaming.

  • Rated 5 out of 5 stars

    Best Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse out there on the market. This mouse has been my go to for about 5 years now. I think its the perfect layout and has top tier response time and feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!! smooth responsive no issues with this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat gaming mouse I have ever used. Being wired is not a big deal to me bc it means better accuracy but I can see why some people wouldn’t like it. It is a braided cable though so incredibly durable. The weights you can put in the bottom is a neat idea but I could hardly feel a difference between weights. But the clicks are nice and tactile and the the hot buttons be dpi controls are great.

    I would recommend this to a friend