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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7525 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 7,525 reviews
  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great gaming mouse with RGD lights

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse and it's a special edition and RGB lighting. The only downside is not wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a birthday gift for my boyfriend. He loves it, and I like it so much I considered getting myself one too. From what I can see it is very customizable and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, it works great and he loves it... he's happy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It sounds like you've found a great mouse.

      Based on your description, the mouse seems to be working well and your partner is happy with it. It's great to hear that you're both satisfied.

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have a gaming mouse and it broke. Bought a cheap simple mouse because I don't game online that much anymore and it was terrible. Bought this and it made me want to start gaming again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERYGOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time i bought this. Only complaint is the paint started to fall of after three years of use. Some times it gets stuck under my finger nails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MOUSE EVER!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iva had this mouse for almost 4 years and it has been the best mouse oven ever had

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    great affordable gaming mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its actually a really good mouse, the buttons are perfect for my medium sized hands. Ive had this thing for 2 years now and its only just now starting to have issues. im very rough on my gaming mice and this one lasted the longest. stod up to me using it every day for 2 years, hours on end. ill be buying another one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is great! Good weight and allows the user to change DPI mid-game. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I like it, but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to upgrade from a mouse that came with my gaming pc. I was hoping to notice a big difference between the two since the mouse that came with the pc is renowned for being a POS. Honestly, I really enjoy my basic mouse and this one wasn't much of an upgrade. This mouse has a cool mouse wheel, but I find that the mouse wheel tends to glide on its own, unless I have the stopper clicked in. The RGB settings are a little dull too. Need to be able to customize it a bit more for me to be impressed. Also, the DPI buttons tend to get in the way as well. However, I did pay $30 for this mouse so really can't complain too much about everything. For that price it's a great value. B+

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to modify the buttons to do all sorts of tasks. It's tactile, and feels good, and has plenty of options! I'm loving it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works great, you can adjust the weight and it has plenty of buttons to configure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done and performs like it should. Nice mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I didn’t think that I would like a wired mouse since I’ve always used a wireless, but the increase in quality has made the minor annoyance of the cord so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely in love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought off of a recommendation from a friend and its awesome. The features at the price are unmatched

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse and smooth movement. It feels good in your hands and works amazingly!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the Logitech G502 HERO! Its smooth movement and comfortable design make it a popular choice for gamers and everyday users alike.

  • Rated 5 out of 5 stars

    Logitech products are pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the older version of the G502 with this one after about 8 years. Really like this product and would recommend to anyone looking for a good gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Mouse is wonderful. Amazing, worth money. Kids loved it. Product is durable, and kids having fun with it. Age appropriate. It is colorful. Grip us good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore this mouse, the added weights are a pleasant surprise and corrects my speedy movements. The scrolling is very fast but nice when reading.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Mouse I ever used

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what i was looking for in a gaming mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad to hear you're enjoying the G502! It’s designed to enhance your gaming experience. Your satisfaction is important to us.

  • Rated 4 out of 5 stars

    more than I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has way more functionality than I will ever need. I'm pretty sure is was designed for gaming so there are a lot of external buttons than most desktop users will ever use. The only drawback is the buttons are too close together and I find myself hitting one of the programming keys by accident.

    I would recommend this to a friend