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Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 7,620 reviews
  • Rated 5 out of 5 stars

    Great value for a reputable name.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, only thing I dislike is the wheel lock. Took me a couple of hours to figure out why my wheel was so sensitive.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for the great review of the Logitech G502 HERO mouse! We appreciate you highlighting the value and acknowledging the customizable scroll wheel. The G502 HERO offers a lot of features, and the scroll wheel can be adjusted to different sensitivities. We understand it might take some time to get used to all the options.

  • Rated 4 out of 5 stars

    Mouse reciew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for a wired mouse. Cable is a litte to fragile but at least its light

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks so much for taking the time to share your thoughts on the G502 HERO. We're thrilled to hear you're enjoying it as a solid wired gaming mouse! Logitech

  • Rated 5 out of 5 stars

    New Mouse - Love!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is excellent! Incredibly smooth. The process of buying from Best Buy was amazing as well - got to pick this up the same day!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! The Logitech G502 is a popular choice among gamers for its comfortable design and precise tracking. It's also known for being highly customizable with its interchangeable weights and buttons.

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great mouse for gaming.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse working great. Comfortable. Easy on the hand. Lots of functions. Programmable buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase i have ever made great quality smooth and love the colors on it. So many buttons to bind for keybinds for games like overwatch, fornite, just great thanks Logitech

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect companion to the perfect gaming laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall mouse, even if not a gamer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best all around mouse (corded). The flexibility of programming buttons, customizing the weight, and looks, it's really good. The mouse still looks pretty new after 9 months (but some wear on the left button as expected). I recommend this if you can use a corded mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having this mouse for 2 years now and still works the way I got it. I have had no troubles and fits my hand very well. Worth the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 HERO. We are thrilled to hear that you've had a positive experience with the mouse for the past two years! We strive to create high-quality products that last, and your review is much appreciated.

  • Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    Wireless is the way to go

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is fine, I would've preferred to go wireless. Great mouse otherwise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he loves it. He plays COD and has a tendency to slam his mouse when he's mad. Broke the first one, tried to replace with a corsair and he hated it so we gifted it to a friend and repurchased the logitech. This mouse offers tons of buttons and customization options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is super comfortable with a lot of options for the software you can put onto the mouse. DPI has its own section on the Logitech G Hub and its very very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't do without it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just made the switch from an office mouse and am never switching back. So many neat features with this mouse that makes life more convenient for the office or games. Worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best wired gaming mouse period!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wired gaming mouse period!! I'm glad I got this before it was no longer available. There's a reason this is the best selling gaming mouse on Amazon. Read the reviews there for more details

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall product quality is good. A bit smaller than the regular gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way it is shaped and the lights inside are great.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Gaming mouse that's on the larger side

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming mice are all about how they feel in your hands. If you have small hands, this might be too cumbersome for you. I use a foregrip on my mouse (meaning only my fingers touch the mouse; my palm remains in the air while my forearm rests on my desk), so the mouse feels too large in my hand. It's not a big gamebreaker though, but you should try to find an in-store display if you can. The two DPI shift buttons by the left click are super slick. I remapped them in the Logitech G Hub software is super easy to use, and you can disable or remap those as you see fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to change the DPI on the spot is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech - G502 HERO Wired Optical Gaming Mouse , look fantastic

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your thoughts. The G502 HERO is designed with both performance and aesthetics in mind. We hope you enjoy its sleek design and exceptional performance. Logitech

  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite gaming mouse. I've purchased this same mouse multiple times. The ability to change mouse weights helps with personalization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favor Excellent. I enjoy this mouse and all its features daily. I use mine for office work. The scrolling wheel and options to switch to click or spin is phenomenal. Mouse speed is another click up or down.

    I would recommend this to a friend