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Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 7,620 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Gaming mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good mouse. Very responsive. Like the fact that you can add weight to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimum 50 characters (00 charactors remaining)...

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO! We're delighted to hear that you're enjoying its exceptional performance. We strive to create products that enhance your gaming experience, and we appreciate your feedback. Logitech

  • Rated 5 out of 5 stars

    Logitech - G502 HERO Wired Optical Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting for my son and he loves it. It is very fast, and very convenient for his gaming requirements. He said it is the best mouse ever and he recommended it to hos friends and cousins, He is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many different mouses to play my online games, and this by far is the best one I've owned. Only thing I would recommend is buying the extended warranty. Out of the blue, my mouse just stopped working and if it wasn't for the warranty, I would've had to pay for a new one. Well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have purchased. I have this one and my husbands. Love this mouse. I play online games and there is no lag! Highly Recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new mouse 11 buttons wait customers and the software editor is amazing. I would recommend this to any of my friends. This is our great mouse doesn’t break your wallet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice quality product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease to use does not hurt my hands anymore. Love the thumb rest.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming mouse and it Works great and the color changing option is also pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, the reaction time is prime. Couldn't ask for a better mouse at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice weighted mouse. Sometimes click a wrong button. But I think it's a great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 Gaming Mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this mouse at first I found the button placement to be a very confusing for my first gaming mouse in 15 years. However after using for a few months it really does work and make sense once you get used to it.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Forced off a perfectly good mouse, cause g hub...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software makes this mouse unusable for me. To be clear the hardware is fine, but after the most recent updates the side buttons, which I map to movement in my games, have 3 to 5 second input delay. You can just google g502 hero side button delay, and you will see I am not the only one. As this was my go to mouse I had even bought spares and can confirm it is indeed not the hardware. I used to have a download of g hub from mid 2023, unfortunately my g hub updated, and the mouse is once again unresponsive and unusable for me. I am sad to say I will be forced to buy a mouse from a different brand, as I cannot buy a logitech mouse until they fix the software it uses.... I was hoping to hold out for a fix, but this has persisted for months, with multiple updates not addressing the issue.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! We're very sorry to hear about the G Hub update causing side button delays with your G502 HERO. We know this is frustrating. We're actively investigating the G502 HERO side button delay reports and apologize for the inconvenience. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 4 out of 5 stars

    Great for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse for my first PC. I plan on using it for design and gaming. Plenty of extra buttons on side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming check

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The free spin scroll wheel is key! My son loves the accent silver sooo he was happy to swap out his gifted one from his besty. Logitech quality and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Feels good in the hand. I like that the scroll wheel can either be clicky to scroll a page at a time or it can freely turn to move through many pages.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wired gaming mouse for the people that want to have sensitivity adjustments, weights within the mouse and subtle RGB lighting. The scroll wheel is spectacular!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero is a little hero.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate and customizable. Logitech just builds solid peripherals and this is no exception. Customizable through G-Hub, accurate while gaming and working on graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Best around for the money!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse and the price is great too. Consider the wireless version of this mouse is $120+. Plus this was the SE. Great for gaming too. Cheers! Check out legends of aria.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precise and smooth.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse. Good sensor and button layout. I just got it for office work, but I'm probably going to get another for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable feedback on the Logitech G502 HERO. We appreciate your positive comments regarding the sensor and button layout. The G502 HERO is indeed a versatile mouse that excels in both productivity and gaming environments.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mouse Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started a new adventure and needed a durable and reliable mouse.

    I would recommend this to a friend