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Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 7,620 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a heavy gamer but for what I do this mouse is perfect. The true test will be in how long it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the weights with this mouse, but I feel the dpi lvls are too easy to change on accident while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    still a good gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still one of the best gaming mouse for the money. feels good and gets the job done

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello user1! I'm happy to hear you're enjoying the G502 Hero mouse! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Rated 5 out of 5 stars

    Very Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as the mouse I was using was putting strain on my hands. Have used Logi since the 90s when I was getting started in IT. Over the years I've branched out and tried other brands but seem to come back to them for a lot of items. Mice especially. They just fit right.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    A good mouse for daily gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mouse because it is light weight and has very good tracking, recommended for daily gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love that it comes with weights to get that right feel. The lighting is pretty good and customizable. Buttons are in a good spot as well. Good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming, n easy to handle, n molded for the palm of your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Decent mouse, nothing special

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job, buttons seem to miss time to time, but decent mouse and comfortable

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We appreciate you pointing out the occasional button miss. We're always looking for ways to improve our products. We hope you continue to enjoy using the G502 HERO. Logitech

  • Rated 4 out of 5 stars

    Good mouse.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very responsive. I think any gamer would be pleased with it's performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son who likes video gaming. He seems to enjoy this product the best and has already bought it twice for his gaming needs. The last one stop working due to wear and tear, otherwise a great product for those who enjoy gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse and my Kid loves using it for Gaming and being RGB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality mouse (Once you get used to it)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is really nice. The only thing that was thought to get used to is the scroll wheel. It’s hard to explain but If it’s locked it’s a little tough to scroll and if it’s unlocked it’s too easy to scroll. The buttons on the inside (where your thumb goes) are very sensitive. But, once you get used to the mouse it’s not so bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Logitech and I love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Cord is a little long but I don’t have a big set up so I keep it wrapped up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and no lag. Works precisely as described.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We're glad you're enjoying the precision and responsiveness of the G502 HERO. It's designed for peak performance, and we're happy to hear it's delivering on that promise. If you have any questions or need assistance with anything, our support team is always ready to help. Logitech

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for Everything but Gaming if You're on Mac

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming and MacBooks aren't usually associated with each other, but after exclusively using the trackpad on my MacBook I searched for a mouse to use for some light gaming (LoL, DOS II, etc.). After installing the G Hub and setting everything up, it worked great! The mouse is very smooth and responsive and feels great. Around the same time I started running into issues with online games like LoL where my mouse would stutter or freeze to the point of hurting my gameplay. I initially attributed it to my computer because, you know, I'm gaming on a Mac, but after being gifted a Magic Mouse and trying to play League with it as a joke the difference in performance was staggering. This leaves me in a weird place where for everything but the games I bought the mouse for I can use it. Because this is a Mac issue though and most gaming rigs use Windows, I only deducted one star since the mouse itself is very good for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Son for Christmas to go with his new gaming Laptop. So far he loves it. He loves how smooth the mouse scrolls and loves how he can adjust the sensitivity when playing games online. The programable buttons also is a plus. Great purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the extra button placement is not ideal for me but it is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great because of the weight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mouse if you like a heavy mouse. I used own the Thermaltake Level 10M mouse which is gaming mouse with a housing made out of metal . If you like a heavy mouse this mouse comes with different weights that can be added or removed to your comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's good, ease of use is excellent. Good quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good mouse. I don't think spending hundreds on this line of products is necessary as I think all mice function good. I guess I'm old so I don't know how to finish this review. I guess I'll end this sentence with a period.

    I would recommend this to a friend