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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7527 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 7,527 reviews
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Overall excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added weight is great.. Logitech hub experience is simple great.. And price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design and great product! Enjoying using this optical gaming mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Recipient was pleased. Item was delivered on time and packaged well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the hype was too much for the mouse so decided to try it out. It’s easily top 3 out in the market.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    POOR SCROLL WHEEL AND OVERALL SHAPE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a recently purchased Razer Basilisk v2, which (2 of them) were junk! And grotesque junk given the $80 price tag for such fragile constantly breaking mice. I then bought this G502 Hero wired, and the SCROLL WHEEL IS GARBAGE. It scrolls so hard it is stupid...I am utterly shocked Logitech actually sent the product out the door with such overboard drag, and poor quality feel. The other problem is that the palm area for large hands is too low sitting, which throws everything off so much that I have to hold the mouse quite uniquely just go be able to game while using the two left side thumb buttons. After 24 hours of frustration with the fit and ridiculous drag on that scroll wheel, OFF it went back to Best Buy unfortunately (my first return to them ever that I can think of). I ended up landing on the Amazon PICTEK for $18? I NEVER, and repeat, NEVER buy cheap junk...always pay way more for higher end stuff than I probably should, BUT, I read some great reviews of this on gaming sites, went to Amazon and read some reviews, and this thing ROCKS!?!?! PERFECT medium scroll wheel feel. Higher back palm area, so it fits better in a larger/longer hand? Thumb buttons due to the overall design are CAKE to manipulate, WHILE moving and aiming in high speed FPS gaming, and to my shock it even came with lighting effects, which I didn't expect to see in such a cost effective price!? REALLY great mouse, and amazing mouse for the price. NEGATIVE? Only thing I noticed was that the G502 slides like glass over the cloth/material/neoprene style mouse pads vs this one, which has a little more drag. BUT, I have zero issue with it when gaming...it's just something I noticed after being spoiled with how well the G502 slides (again, like GLASS, really nice feel to the slid, but that was it). Hope this helps with selecting a proper mouse

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Shomare. We're sorry to hear about your experience with the G502 HERO mouse. The feedback is appreciated and will be taken into consideration. Thank your for shopping Logitech G. - Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 is popular and has a ton of variations that barely change anything for a reason - because it's perfect. I've had a ton of mice over the years but this is the most comfortable mouse I've ever held in my hands...to the point that I have every single version of this same mouse for each of my PCs. I will pretty much always buy a new one whenever I see it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good beginner/intermediate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mouse for beginner/intermediates, plus it’s not over priced. I personally love it and the adjustable weights add a nice touch.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Garrett, Thank you for sharing how good the G502 HERO Wired Gaming Mouse has been working for you. If you haven't done so already and for some added value and benefit, I highly suggest you download and use Logitech's G Hub software. Here's the link:  https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse. G Hub lets you customize buttons to your liking and personalize settings. Hope that you find this useful and that all continues to go well. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers really get control while gaming very happy with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item is prefect I recomendable, for real, xxxx

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the mice is great for shooting games. But this could be over priced if you just play games like League of legends or dota

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing for both small and big hands has a good grip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this particular mouse cause it’s programmable side buttons and it’s just awesome . Can’t wait to use it for battlefield 2042.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale for roughly ~35 dollars when its noemally $80. And that’s way more of a good deal. The ergonomics are just right, you can choose between notched and free scrolling, and the mouse clicks are satisfying while also not being too loud. The only fault i have is the lack of color customization when compared to the g203.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. My hands are a little large, and this mouse fits great. On the fly dpi adjustments are great for shooters when you switch weapons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the mouse you want.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, stop looking at the alternatives... It is a mouse, and a great one at that. Logitech has always made great mice and this one is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering when it was released, this mouse is still one of the best in my opinion. Such a high quality mouse at it’s current value is a must buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is not like the lod ones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the same mouse 3 years ago and to me it seems like that the built quality has been droped by a little bit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite gaming mouse I have ever used with so many buttons to customize but still perfectly placed to be able to reach. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic mouse for any application whether it’s work flow, gaming or even just browsing the internet. The ergonomic shape in addition to the new hero makes for a great experience. The extra buttons alongside the Logitech software allows you to remap the buttons on the mouse to whatever key, function or macro you need for a personalized experience. I would highly recommend this mouse to anyone in the market for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mid-level to upper-level gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this gaming mouse 2 months ago and have had no issues with it it's a good mid-level to upper-level gaming mouse with pretty good lighting

    I would recommend this to a friend