Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 7,507 reviews
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for someone else who had the same model because of use, he really like it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for gamers.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gamers, with ease of use, comfortable and very responsive to touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the buttons and easy to program them. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Absolutely no problems connecting to laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. It does everything I want and more. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice mouse that's comfortable to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a style I knew I personally liked. The buttons are in good positions and I can adjust the profile of the mouse that fits what I need to use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse for gaming with the IMac

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse completely changed the game for me with online gaming using my IMAC. I highly recommend this mouse if you plan on playing games on your IMAC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse! Great sensitivity the buttons feel nice to click. Fast response time. The binding keys are nicely placed as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G 502 mouse

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse big fan of Logitech's G line of products

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome. Many features and comes with weights. I do think the mouse does come stock a little heavy but not a huge deal. I like that shape of the mouse fits my hand quite nicely. Still learning all the functions on it. The software from Logitech isn’t the easiest to customize in my opinion. Other than that it works fine and does what I want it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and is robust

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well, sensitivity settings are tied to the mouse, so game settings dont change much

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We're glad you're enjoying the G502 HERO. The ability to save sensitivity settings directly on the mouse is definitely a helpful feature for gamers. Let us know if you have any other questions.

  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional, I love the grip and the function keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile and comfortable.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another purchase for my son - he likes the shape of this in his hand and the fact that it can be balanced for his gaming style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Thoughts

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good mouse. Only 4 stars because (too me anyway) there are three speed choices available - one is two slow the other two too fast. Like I said good mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!! But heavy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse and even got the wireless version and to this day is still my favorite mouse, the only thing that Ive never really enjoyed is just the absolute weight of this mouse, other than that, it's amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first gaming mouse, so far working as intended. easy to configure through the logitech software. only thing i didnt like is the scroll wheel, the clicks just seem like there so far apart and didn't care for the continous scroll feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse for the orice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point of this mouse it is pretty hard to beat... or complain. My only issue is with the placement of the side button that is a bit awkward when using the mouse. Once you get used to it, it is no longer a problem. Would certainly buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is really good if you can handle a slightly higher weight. But I have big hands and it’s perfect for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse if you want a lot of buttons. It does require adjusting the settings if you want it to not be too sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 3 out of 5 stars

    Decent but flawed, with quality issues

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through 3 G502 mice, and I'm now done with this product. Two of them ended up with clicking problems with the right mouse button. If you held down the button, it would periodically release. One of them had the LEDs go out within a year of usage. However, Logitech's warranty support is pretty good, so at least you can get them replaced under warranty if needed. Besides the QC problems: Pros: - Reasonably comfortable to use, although I find my thumb cramps during intense gaming sessions. - Having "fly" functionality on the mouse wheel is nice. - Lots of well positioned, useful buttons. I tend to use all 3 thumb buttons, and occasionally program the left and right mouse wheel for use in games. - Well positioned sensitivity changing buttons. - Good sensor. - Logitech software is pretty reasonable. - Excellent Mac compatibility. - Reasonable price. Neutral: - The white colored bands aren't that appealing to me. Cons: - Left and right click quality control appears to be garbage. I've had 2/3 G502s that I own fail with clicking issues. - HEAVY MOUSE. I'd recommend avoiding this mouse if you play first person shooters. Lighter mouse are significantly better for everyone. - The "rubber" on the side of the mouse is pretty bad. It wears out quickly. - The skates degrade pretty quickly, and gunk collects at their sides, so the mouse frequently does not slide gracefully until you clean the bottom of the mouse.

    No, I would not recommend this to a friend