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Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 7,621 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good quality, easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and extra weight to it are the biggest buy on this mouse

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I personally love a heavy mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love being able to adjust the weight. It also is so responsive and feels very good in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming mice, I have had other brands, but the construction quality and durability of this product is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Decent mouse with issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is ok. Extra button placement for button 4, up and back from your natural thumb position is awkward. The supplied weights seem a bit gimmicky. The software will see the mouse, but never connects so assigning buttons 4 - 6 to individual game functions is not possible.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to share your experience and issues with us regarding the G502 HERO. I'm sorry to hear that you're not happy with the placement of some of the buttons and that GHub isn't connecting for you. I've found that gaming mice and keyboards are more subjective than most things and that everyone has a different preference and style that they like and is comfortable for them. I'm confident that there is a Logitech mouse that is perfect for you!
      -Charlton at Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned this mouse for to long but so far, it Works good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, I’m really enjoying it, perfect for mobas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and fits great in the hand. Lasted about a year with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a versatile gaming mouse with adjustable settings through an app and excellent performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for the feedback on the G502 HERO! We're glad you find it a versatile gaming mouse with adjustable settings and excellent performance.

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    good mouse bad software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mouse is excellent the dpi rang is great but the software is bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse I’ve had yet!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse!! One of the best ones I’ve had. The feeling is super smooth, and has a quick response. Not to mention the configurability that it can have. Overall very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for the super gamers. It is accurate and fast enough for me. I have used Logitech products for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 14 year old and he totally loves it. He's pretty adept at gaming and chose this mouse specifically. It has several programable buttons and, according to him, performs a little more seamlessly than the wireless version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a new gaming laptop I have. This mouse is so smooth. It looks cool too. I suggest buying anything that bestbuy sells from the products original company because bestbuy sometimes jacks prices up and thier return policy sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good mouse when you set it up for your user preferences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem so far and works as attended. The only issue I have is that sometimes the cord can be a little annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Mouse for Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel in the hand with natural grip. The scroll wheel needs to be adjusted in software otherwise it seems too fast in one mode and too slow in the other.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Thanks for the feedback on the Logitech G502 HERO! We appreciate you mentioning the comfortable grip and the customization options for the scroll wheel through software.

  • Rated 4 out of 5 stars

    Good gaming Mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the feel of this mouse. I needed to replace an older gaming mouse, and after reading a few reviews of this mouse, I chose the G502. My style of mouse griping is claw and I am fine with how it sits in my hand. The only thing I would wish for is a slightly heavier mouse but from what I have found, there are none made to my specifications. Outside of that, I am enjoying the choice I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good mouse, reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming mouse. good control. nice lighting. This is the second mouse like this I've purchased. The first was about 3 years ago and I've been pretty rough on it, carrying it in my backpack whenever I take my laptop anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect mouse with so many enhancements.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My keyboard needed replacing so I wanted to upgrade my mouse as well - I tried them all at Best Buy and this one was the best of them all. The Logitech - G502 HERO Wired Optical Gaming Mouse is a great match-up to the Logitech - G910 Wired Gaming Mechanical Keyboard...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality set up took some time I would recommend for the price good value

    I would recommend this to a friend