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Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 7,621 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quuck shipping Great price. Product works as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was obsessed with this mouse, I found it here and I was not disappointed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the G502 HERO! It's designed to provide a premium gaming experience, and we're glad it's exceeded your expectations.

  • Rated 5 out of 5 stars

    Nice mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast scrolling and nice grips at hand. I am really enjoying using it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We at Logitech love to hear that you're enjoying your G502 HERO! The hyper-fast scroll wheel and comfortable grips are some of the features users love most.

  • Rated 5 out of 5 stars

    Smooth no issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in an attempt to future proof my setup. It has more capabilities than i actually use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality/Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just simply one of the best mouse I ever had, low cost, great performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear such amazing feedback about the G502 HERO! It's fantastic to know that it's been a top performer for you and that you appreciate the balance of performance and affordability.

  • Rated 4 out of 5 stars

    Logitech mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy for my taste (even with all the weights out of the mouse). Aside from that it’s a great mouse with lots of functions

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO mouse! It's helpful to know your preferences regarding weight. We're glad you appreciate the mouse's functionality and features.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A very nice and customizable mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a heavy mouse (since I'm coming from the aluminum apple magic mouse) so I used all the weights it comes with and it ends up feeling about the same weight. The sensitivity is adjustable and has a good range of settings, I can use the non sensitive settings for precise strokes in the Adobe suite and then very high sensitive setting for web browsing. The mouse also looks super cool which was a big reason why I picked it. I'm glad I got it on the 50% sale but I probably would not recommend it for the full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to use. I'm more fond of having the wire than worrying about battery

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're glad you're enjoying the wired convenience of the G502 HERO. Wired mice are a great choice for gamers who prioritize uninterrupted performance.

  • Rated 5 out of 5 stars

    Excellent gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gamer that plays different pc games from various genres. This mouse is extremely capable with it's customizability and button option. Would highly recommend this to anyone who is looking for a wired mouse option

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, it took me a bit to get used to the shape because I used to use a smaller mouse, it took me a couple hours to really start to like it when it started feeling more comfortable. Personally, I like it when my mouse is heavier because I feel I have more stability while aiming, but that just goes down to personal preference. The buttons feel nice and they are all reprogrammable in the G hub software, which I think is really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for its price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gamers! Easy to use and control! Price is right!!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    software needs ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my 3rd G502. The mouse works as expected. However, the new software is not user friendly. The old software was much easier to navigate and know what to do. I still have not been able to get this mouse to work like others due to software.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Kinda heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s kinda Heavy and the software u use isn’t really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many options. This mouse is great. You can dial in the perfect amount of adjustments along (even how heavy you want it to be). Which leads me to the only issue that I have with it. It’s just a little too heavy on the lowest setting. Other than that, it’s a great buy. I would highly recommend it. Especially if it’s on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great mice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this line of gaming mice....no issues to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product 100% recommended very happy with the purchase thank you

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear you're loving your Logitech G502 HERO! Your feedback means the world to us. We're dedicated to creating top-notch gaming gear, and it's awesome to know we hit the mark with this one.

  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing preventing this from being a 5/5 is the fact the cable isn't braded. You can get $20 mice off amazon with braded cables. Do better Logitech

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The lack of a braided cable is a common complaint about the Logitech G502. While it's a great mouse with a high-performance sensor, customizable buttons, and comfortable design, some users prefer a braided cable for durability.

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clicks. The clicking works. You can click on the left. You can click on the right. There are smaller clicks to click if you want to click them as well. You can use friends to click all of the clicks concurrently.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Sharpe looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good hope it works good. Didn’t try it. Hope it does as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Solid mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that fits comfortably in my hand. I added all of the weights provided. The buttons and customization is nice.

    I would recommend this to a friend