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Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 7,621 reviews
  • Rated 5 out of 5 stars

    Good deal for the gaming community

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for gaming. My son loves this. He said the click speed and scroll speeds are great

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 2 out of 5 stars

    It Worked for a While, Until it Didn't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this exactly a year ago for the same price it is now, that being $34.99 instead of the usual $79.99. I suppose it is worth the relatively low price, however, I have recently started having issues with the mouse. The underlying issue is that recently the mouse has stopped registering some of my inputs for the left mouse button AND the right mouse button. For example, I'll be playing Apex Legends and I'll be able to shoot for a bit, but then I'll randomly stop shooting even though I'm literally holding down the left mouse button. I don't understand why it's having this issue only a year after purchase, and I take great care of my own electronics, so I know that I'm not the issue. I do know that Logitech G Hub is a bit finicky with some of its settings, but it seems alright. Another friend of mine was also having the same issues a while back whenever he owned this exact mouse, but we could still be the "exception to the rule", or the outliers. Overall, the mouse itself is fine, and having the ability to use RGB for several games is neat. It has DPI buttons and two side buttons for standard gameplay. The mouse also feels fine to use for gaming or work. Another thing, though; I've had issues with Logitech products before and I have just recently moved over to SteelSeries products in hopes that they provide much higher quality and product lifetime than Logitech products. I just felt the need to write a review for this mouse specifically so other people don't experience what I've had to go through with Logitech products in general. Obviously, if you want a cheap gaming mouse that'll last you a year, then go ahead and buy this, I suppose. I HIGHLY recommend that you purchase a warranty with it so you can easily replace it a year down the road since it most likely won't hold up for the entire two-year warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hero mouse review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great mouse for the price range.also the button layout works well for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you enjoy the G502's button layout for gaming! It's designed to enhance your gameplay experience. Thank you for your kind words.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Logitech g502

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the logitech g 502 for 2 months and it was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described in manual, it is worth of price, when on the sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse for my gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this mouse to use with my gaming computer. Set up was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best and affordable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best mouse i ever use and it have side button for shortcut

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback on Logitech G502 Hero Mouse! It's great to hear you found a mouse you love and that it works well for you, especially with the side buttons for shortcuts. These can be really helpful for gaming or productivity.

  • Rated 3 out of 5 stars

    It gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my ideal mouse but comfortable and good in size like the death adder I don’t like the side button have to reposition my hands because they are large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse for a great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been pleased with Logitech devices and the G502 is no exception. Great gaming mouse for those needing a few extra buttons but prefer to rely on the keyboard for key binding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the og g502 that I bought about 5 years ago. I got to a point where I needed/wanted to upgrade and tried a bunch of other gaming mice. The g502 just has the shape and features I want. My favorite mouse for gaming by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Razer Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Use to use Razer Basilisk Mouse but had to go back to using my favorite mouse brand Logitech due to button not recognizing correctly. Great button positions Highly Recommended for gamers mouse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good at first

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues, the mouse will sometimes be a little slow, i will even update my computer mouse speed and overtime it slows again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for the feedback on the Logitech G502 HERO wired mouse. We appreciate you letting us know about the occasional slowness you're experiencing. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for the price i paid for this. it is pretty durable also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't use any other mouse. First mouse I bought back in 2017 and no other mouse has been able to hold up to the standard that this mouse exudes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse Logitech g502

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mouse in my opinion if you are a gamer you should buy this. It have a good system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good mouse, works great with MMMRPG's and Moba style games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. I bought it for gaming and it has exceeded my expectations

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the review! We're thrilled you love the G502 HERO and that it's performing even better than you expected. It's a great choice for serious gamers.

  • Rated 5 out of 5 stars

    Better then my G900

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to use with my work computer, but I actually like it better then My G900, so it's become my primary gaming mouse! I also love the thumb shelf and the switch to drop resolution momentarily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless mouse for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. I mainly play Overwatch, tracer McCree, genji, and it works like a charm. I have not noticed any latency with the mouse, great mouse to have. I highly recommend this if you’re looking to up your game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dino nuggies they taste great what does it have to do with This mouse nothing but you need to have some but you need to have some in your life

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Noice,
      Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech