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Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 7,621 reviews
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming mouse! I broke mine after using for a couple years so this is my replacement and I got the exact same one. We liked it so much we ordered 3 more for my brother and 2 cousins as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for a great price. My son wanted a gaming mouse that is faster on clicking than his wireless mouse for a wide variety of games. He is very happy with this mouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Mouse ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching back and forth between different types, I really liked this one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a popular choice for many gamers! Its comfortable design and customizable features make it a strong contender. It's great that you've found a mouse that suits your needs.

  • Rated 4 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firts my ha d perfectly . Buttons are in just the right place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good products.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Logitech items with my systems, keyboards mice & headsets for years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! Logitech has a strong reputation for producing quality gaming peripherals. The G502 HERO is a popular choice for many gamers.

  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, only down side is the wheel free spins so theres no control while scrolling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! The user interface for programming the buttons is very intuitive. I use it primarily for work not gaming. I bought two of them, one for work and one for home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the logitech brand. This is the second mouse we have bought. One for me and one for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse. Has side buttons that make my life easier when playing shooting games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is undeniably the king of gaming mice. Its exceptional design, coupled with perfectly placed side buttons, gives players a significant advantage in fast-paced shooters. It's more than just a mouse; it's a game-changer.

  • Rated 4 out of 5 stars

    Feels nice and good response time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nice grip to it and the DPI settings are nice,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay wired versus wireless? I prefer wired since my set up is not very space consuming on my desk, lots of extra room to place a tabletop size mouse pad. The movement is smooth, scroll wheel is accurate and no need to worry about batteries. I have had issues with Duracells leaking (they were not old - 10 year lifespan and only a year into it) and damaging my battery operated Logitech mice. So if I take periods of time away from computer work I will not have to worry about leaking batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse of all time. The weights and high quality is what makes this the go to option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a fantastic gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech has made a great gaming mouse. Very customizable, it's a benchmark. It can be as basic a mouse or as complicated as you like. It's worth every dollar spent. This is the mouse I will own for years.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    great mouse for gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son really like this mouse, it has infinite scroll which is easier for him. the lights are very nice to look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the need of a new gaming mouse, I’ve always used Logitech because they never disappoint. And this one keeps the Logitech name GOLD in my book. This is a can’t go wrong mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues and its help up just fine for the last year.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, We're glad to hear you're happy with the Logitech G502 HERO! It's always rewarding to know our products are lasting and meeting expectations. Thanks for sharing your positive experience.

  • Rated 5 out of 5 stars

    Fast Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are slowly replacing all of our gaming mice with this product. Except my wife's mouse. She cannot use this because it is too fast and sensitive for her liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too heavy in 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to love this mouse but in today’s world it’s just too much weight for gaming.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO. We understand that lighter mice are becoming more popular, and we offer newer models like the G502 X Plus and G Pro X Superlight for those who prefer a lighter weight.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was all my son was looking for so it was a win! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good mouse overall so far. My only complaint is the scroll wheel being metal. It is heavy and if uour hands are dry, it can be difficult to scroll as your finger will slip. I would have liked for it to have a rubber finish to make it easier to scroll.

    I would recommend this to a friend