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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 7,507 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, i switched from console to pc gaming. This made the transition smoother and enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exelent mouse, it a great buy, for thr price ist great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the original G502 but with better price and looks. The white accents look great and match a lot of white custom gaming builds. For me, after using the G502 for Close to 3 years, it's become like a second skin and using it ruined all other mice for me haha. I own 8 different Logitech, Razer, Corsair and other gaming mice but always choose this one when it's time to play. One of my only issues with it is the mouse wheel. Don't get me wrong, the heavy metal weight and endless free-spin features are wonderful, and add a very premium feel to the mouse. The problem is the slickness of the metal, if you have very dry/clean hands and try to scroll With the heavy wheel too gently.. it will sometimes not move the wheel at all due to the surface being mirror-like smooth and slick. On the other hand, if you have ANY oils, lotions (sometimes even just sweat) on your mouse hand, you will be unable to spin it do to the combined heavy weight and slick surface. Switching to endless scroll allows easier movement but less precision, such as when changing weapons in FPS games. Overall a perfect gaming mouse and not everyone will have trouble with the mouse wheel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RileyNguyen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for everything this is a great products for my family and the price is really good thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I built my bundle with the corsair keyboard and this mouse to complete my son's computer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, works really well with my gaming laptop. Long durable cord with included harness to wrap when transporting. Includes weights that you can add on as needed. Customizable button mapping with logitech map. Also looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was brand new to Best Buy. It is functionally the same as the G502 HERO but just looks different. It was much less than the G502 and was a no brainer. I was using a Logitech G403 mouse before getting this one. The DPI scaling is great and there are weights that can be added if it is too light out of the box. So far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this mouse and I really enjoy it. It has 11 programmable buttons which can be really useful when it comes to some games.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Your cannot wrong with Logitech

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the typical buyer of Logitech G502 Hero gaming mouse because I am not an avid PC gamer. I do play some games but not much because I just do not like the keyboard and mouse experience. So why would I be reviewing this mouse? Keep reading and it will make sense after I go over some my likes and dislikes of the mouse. Let me start off by saying that Logitech makes the best PC mice , period. They are all well thought out, responsive and have good tactile quality. This holds true for the G502 Hero. If you look closely, you start to see that every slope, every edge and button placement have a purpose ( although too many buttons on the G502 – more on that later.) The G502 Hero just fits perfect in my hand. However, I can see where this would not be great for people with large hands. Also, this is a right handed design only; you need to look for the ambidextrous versions and they tend to be more expensive. I like the main buttons but there are 4 buttons on the left side and I kept getting miss-clicks. I guess since I am not a PC gamer others may be used to this and they do serve a programmable purpose, I just do not like it. It gives the mouse an over designed feel to it. So back to why is an occasional PC -gamer reviewing a gaming mouse? Well, I do use Adobe Photoshop for editing and a gaming mouse is perfect for it. For example, the 16000 DPI ( which is overkill) gives a very precise movement. When you have a high res image and you are trying to move slightly across a zoomed in section, you quickly appreciate a high DPI mouse. This mouse is also heavy out of the box and you have the option to add included weights. I’m not sure the weight is for every gamer and think that most gamers , at least FPS gamers, they may want a light mouse. However, for editing an image , a heavier weight and a high DPI are a perfect combination. In summary, this is a quality gaming mouse that shows mature engineering . Mature engineering in the sense that Logitech has improved on the work of previous generations. For most gamers, it will hit the marks across the board. As indicated above, I think the G502 could have done without the extra two or more buttons on the left side. I’m not sure I would every not experience miss-clicks in a fast paced game. But, I still would recommend this for most gamers . For the image editors out there who also game, this would be a solid home run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse one of the best I’ve had only wish the left click button was a little bit wider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse for Competitive play

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse, great for competitive play and one of the best in terms of feature set for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse I have ever had, it clicks really fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech 502 Hero Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is super happy with this mouse. He wanted to upgrade from what he had and seems to really like it for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse, snappy, comfortable and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse. I have an average to slightly larger then average hand and this mouse is super comfy! Its very snappy and the app is really easy to use. Definitely don't sleep on this guy it's an amazing mouse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent inexpensive wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse but the lack of a braided cord does give it a shorter lifespan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, has a good design that is comfortable for long uses, and a plethora of programmable buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old but still a good overall mouse! Responsive and precise.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Smooth

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im gonna keep it short but sweet. Nice, Smooth, Precise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. No issues with it click speed and track nicely.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 sounds like a solid choice! Its reliable performance and accurate tracking are key features for many users.

  • Rated 5 out of 5 stars

    Great product for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the average gamer and more. It's easy to use stream line style, that's makes for a very functional device. Because, it's well designed for its purpose to control interactive gaming features, etc. This product has taken my gaming skills to a new level. I'm very please with this amazing product! Thank you, GMB

    I would recommend this to a friend