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Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
6265133
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 7622 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 7,622 reviews

  • Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big red button where the thumb sits is useless. No games support it that I have found, which is a shame. The RGB can't be turned off, or at least I dont know how, and the body lines are just thick enough for fuzz to get caught in and just thin enough to be hard to get it out. The optional weights are okay, but they come loose every now and then and I'm too afraid to over tighten them and strip the threads. And now the mouse wheel feels weird too lately.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that you've had a less-than-ideal experience with the Logitech G502 Mouse. We value your feedback and will share it with our product development team to improve future products.
      Regarding the specific issues you've mentioned, we recommend checking the Logitech G HUB software to see if there are any customization options for the RGB lighting and button functions.
      For the mouse wheel issue, try cleaning the wheel with a soft cloth and compressed air. If the issue persists, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • switched

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a battery powered one, kept dying on me at critical gaming moments

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      I'm sorry to hear that you experienced battery issues with the previous version of the G502. We're glad that the wired version has been a reliable solution for you. Please feel free to contact the support team should you have any other questions or concerns.

  • Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse it’s gaming I love it practically specially in the game

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We love that you find the G502 HERO a practical gaming powerhouse. Sounds like it helps you dominate the competition! Happy gaming!

  • Good mouse but has its share of issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mouse but I've run into issues with two others in the past. the right click button eventually got to where it would not "hold" - it would sort of cut in and out. Still, I couldn't find another mouse with the same features in the same price range, so I kept going back to it.

    I would recommend this to a friend

  • Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Especially for price. Love the mouse wheels function.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there, Thanks for the feedback on the Logitech G502 HERO! We're glad you love the mouse wheel function and find it works great, especially for the price. The G502 HERO is a popular choice for gamers because of its versatility and customizability.

  • GET IT NOW !!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing mouse I love this thing all the customizable buttons are truly amazing for FPS shooters!

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Best wired mouse for gaming under $100.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend a wired mouse because nothing is worse than the batteries running out of a wireless mouse slowly and losing connection in a game. A wired mouse will never act wonky!

    I would recommend this to a friend

  • Buy it, or else.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming mouse I have ever used. I would prefer if it had some weight to it BUT I absolutely love it.

    I would recommend this to a friend

  • Highly Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. The extra buttons are super helpful for gameplay customizations.

    I would recommend this to a friend

  • Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all round mouse. Have been using if for work and gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! The G502 HERO's versatility makes it a great fit for both work and gaming.

  • Best for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with lots of buttons to be programmed. I rate it average because I bought it to use on PS4 and none of the buttons worked for me at all. It quickly lost its luster but I'm sure is a much better experience on PC.

    I would recommend this to a friend

  • Gaming mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; gaming mouse is as advertised and at a great price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive review of the Logitech G502 Hero! It's always great to hear that someone is happy with their purchase, especially when it comes to a gaming mouse where precision and performance are key. It sounds like the G502 Hero is living up to its reputation for being a great mouse at a competitive price.

  • Pros mentioned:
    Price

    solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noticeable improvement from my stock mouse. price was good

    I would recommend this to a friend

  • great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!! smooth responsive no issues with this mouse

    I would recommend this to a friend

  • Great Mouse for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my cousin who is just getting into PC Gaming, after giving it to him and asking him a week later he was very happy with it. He loves the amount of buttons on the mouse and feels it is very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Great, Reliable Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the 502 for about 7 years now. Just picked this one up just because I built a new PC with a white/black theme to match. Mouse works excellently. I still use my old 502 with my laptop and works just as good as this one. I prefer no weights and the mouse holds up constant clicking as I play LoL and click A LOT. Recommend this for starters and veterans alike. Cool that you can change the color of the G to match keyboard or your favorite color with the software from Logitech.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Not very durable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gaming mouse from Logitech that fails to live up to the gaming mouse standards. Great feel and weight. Customizable as well. I just wish the click switches were more durable.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Very sorry to hear about the disappointment you have with the durability of the G502 HERO SE Wired Optical Gaming Mouse. Fortunately, this mouse does have a 2-year limited hardware warranty. Here's a link to file a warranty claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Hope this helped. Best Regards, Richard from Logitech

  • Amazing Technology.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. When I move the physical mouse, the arrow on the screen moves as well. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Really nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight is perfect, rgb software is super easy to use.

    I would recommend this to a friend

  • upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old G402. Seems to work well, a little adjusting but it works great so far.

    I would recommend this to a friend
Page 229, Showing 4,561-4,580 of 7,622 reviews
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