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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 7,524 reviews
  • Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a bigger mouse to use and after looking at a few different ones i bought this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse I’ve had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the g602 to this one wireless to wired with more functions and I just couldn’t believe how easy the swap was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a great mouse. Probably the most non complex mouse but still has a ton of buttons you can use to remap !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was great only thing it wasnt for my hands. I like a little bit lighter mouse. It did feel like good quality and was nice in the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse's for pc gaming and has 9 programable buttons that I use regularly in Destiny and FFXIV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet and smooth just what I wanted. You can even program key bindings and mouse speeds. To specific games you play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Research the Logitech-G502 Hero mouse and saw a lot of good reviews. I really like it and plays well with my games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and easy to customize

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to customize, ergonomic and a good build quality. The ability to change speed profiles helps my wife as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weights are a game changer.. Replaced a no-name gaming mouse with the G502 and I'm regretting not doing it sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is a little clunky at times, but the mouse itself is okay. The rubber grip can get dirty very easily so keep those hands clean at all times, and wipe in between rounds. But an okay fps mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse for Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. It is fully supported on Mac too and works great! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son. He had the same mouse before but accidentally broke it. He liked it so much we purchased the same one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was wireless. The mouse works great. As always quality and value is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optical Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my nephew. He's extremely happy with it. Thank you for making this purchase so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the original G502 but with better price and looks. The white accents look great and match a lot of white custom gaming builds. For me, after using the G502 for Close to 3 years, it's become like a second skin and using it ruined all other mice for me haha. I own 8 different Logitech, Razer, Corsair and other gaming mice but always choose this one when it's time to play. One of my only issues with it is the mouse wheel. Don't get me wrong, the heavy metal weight and endless free-spin features are wonderful, and add a very premium feel to the mouse. The problem is the slickness of the metal, if you have very dry/clean hands and try to scroll With the heavy wheel too gently.. it will sometimes not move the wheel at all due to the surface being mirror-like smooth and slick. On the other hand, if you have ANY oils, lotions (sometimes even just sweat) on your mouse hand, you will be unable to spin it do to the combined heavy weight and slick surface. Switching to endless scroll allows easier movement but less precision, such as when changing weapons in FPS games. Overall a perfect gaming mouse and not everyone will have trouble with the mouse wheel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, i switched from console to pc gaming. This made the transition smoother and enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RileyNguyen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for everything this is a great products for my family and the price is really good thank you for everything

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was brand new to Best Buy. It is functionally the same as the G502 HERO but just looks different. It was much less than the G502 and was a no brainer. I was using a Logitech G403 mouse before getting this one. The DPI scaling is great and there are weights that can be added if it is too light out of the box. So far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most reliable mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most reliable mouse for gaming hands down! Highly recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Your cannot wrong with Logitech

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the typical buyer of Logitech G502 Hero gaming mouse because I am not an avid PC gamer. I do play some games but not much because I just do not like the keyboard and mouse experience. So why would I be reviewing this mouse? Keep reading and it will make sense after I go over some my likes and dislikes of the mouse. Let me start off by saying that Logitech makes the best PC mice , period. They are all well thought out, responsive and have good tactile quality. This holds true for the G502 Hero. If you look closely, you start to see that every slope, every edge and button placement have a purpose ( although too many buttons on the G502 – more on that later.) The G502 Hero just fits perfect in my hand. However, I can see where this would not be great for people with large hands. Also, this is a right handed design only; you need to look for the ambidextrous versions and they tend to be more expensive. I like the main buttons but there are 4 buttons on the left side and I kept getting miss-clicks. I guess since I am not a PC gamer others may be used to this and they do serve a programmable purpose, I just do not like it. It gives the mouse an over designed feel to it. So back to why is an occasional PC -gamer reviewing a gaming mouse? Well, I do use Adobe Photoshop for editing and a gaming mouse is perfect for it. For example, the 16000 DPI ( which is overkill) gives a very precise movement. When you have a high res image and you are trying to move slightly across a zoomed in section, you quickly appreciate a high DPI mouse. This mouse is also heavy out of the box and you have the option to add included weights. I’m not sure the weight is for every gamer and think that most gamers , at least FPS gamers, they may want a light mouse. However, for editing an image , a heavier weight and a high DPI are a perfect combination. In summary, this is a quality gaming mouse that shows mature engineering . Mature engineering in the sense that Logitech has improved on the work of previous generations. For most gamers, it will hit the marks across the board. As indicated above, I think the G502 could have done without the extra two or more buttons on the left side. I’m not sure I would every not experience miss-clicks in a fast paced game. But, I still would recommend this for most gamers . For the image editors out there who also game, this would be a solid home run.

    I would recommend this to a friend