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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 7,524 reviews
  • Rated 5 out of 5 stars

    A gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this also for my grandson for Christmas he needed for his computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking and good performing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of this mouse was wonderful and the weights that come with it helps with movement more than I thought. I didn't even know that was a thing until I unboxed this. My son is running this on his gaming rig and enjoys this a lot both in looks and in performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for grandson, specifically requested a wired mouse for gaming online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Mouse Out There!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome mouse to game with. I absolutely love this mouse and everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Got this on same and loving it. Very smooth and the weights are an added benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOGITECH DOES IT AGAIN!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RESEARCHED THIS AS ONE OF THE BEST WIRED GAMING MICE AND THEY WERENT KIDDING! IT IS GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, have had no issues with new gaming mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! Perfect for gaming! I recommend this for anyone who wants a reasonably priced option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Logitech products for my PC and I’m very satisfied with their quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and is perfect for gaming or work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works straight out the box and haven’t had any problems with it I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through quite a few gaming mouses of various brands and wired/wireless types. This is definitely my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for replacement of an older gaming mouse. Very pleased with the quality of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best gaming mouse for your budget.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse to use so far. I got this on sale so I'm very very happy with it. Now its back to it's normal price and I still feel like a good purchase. Feels good on the hand and the ergonomics is great. Just the right lightness in weight and feels solid and not clunky.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Exhibited Double Click Issues after 8 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse as well as another logitech G series mouse around the same time for two different computers. For the first 6 months it was a great mouse, probably the best sensor I've ever experienced in a mouse. The software is unintrusive and the button mappings stick if you software is closed (not even running in the background). The problem starts with both mice, and another one I own (3 in total) all exhibiting the double click issue 6-10 months into ownership. What happens is you click the mouse, and it behaves as if you're double clicking. Logitech having an outbreak of these issues also makes the process of getting them replaced borderline impossible so its simply best to avoid them.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Comprodigy, Very sorry to hear about the issue you're having with double-clicking with the G502 HERO after just a short time. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. To that end, the G502 HERO does have a 2 year limited hardware warranty. Here's the link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Hope that this helped resolve the issue and that all is going better. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 4 out of 5 stars

    Mouse is almost perfect! Software needs work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse couldn't function any better, perfect. The software that controls what the programmable buttons do consumes 8-10% of the CPU at all times. More then AutoCAD, Outlook, Skype all combined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super excelllent product i really think that its great value for the money. personally would recomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son. He loves it. He enjoys playing video games. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse with plenty of customizable buttons. Did not regret this purchase for even one second.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap, but works well.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The form factor is not the best for my hand size, but I have gotten used to it. I accidentally hit a lot of buttons with my thumb due to the small form factor, but all in all, it is a great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works perfect for gaming, got this for my kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a gamer, and likes to play mine craft, GTA5,COD, etc..a good mouse, perfect response

    I would recommend this to a friend