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Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 7,512 reviews
  • Rated 2 out of 5 stars

    Very disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this mouse, I had been using a $10-15 GE mouse I got 10 years ago. It started to stop working randomly lately, so I figured I would upgrade. I am not pleased with this mouse at all. Problem number 1, the physical mouse. It has a lot of buttons that are unnecessary in the wrong places that are easy to hit by mistake when you are playing a game. I've accidentally changed the DPI many times just even doing a single click. The other part of the problem with the mouse is the scroll wheel/middle button. I often accidentally scroll when trying to push down the wheel, which means I change weapons when I am trying to ping or do something else. The back/forward buttons are a bit annoying to use as well for regular browsing. Now besides these, the physical mouse is comfortable to use and responsive, but I don't know why they thought this mouse is good for gaming. On to the software. So you might ask if I have trouble accidentally hitting a DPI change key, why not just disable the button on the mouse? Well I tried that, by using the Logitech software. Unfortunately, it seems to go back on constantly. Then there is the annoying lighting, which even if you turn it off in the software, still goes on when you turn on and off your computer. The only reason I am not giving it a 1 is because it works fine for very basic stuff, but why would you get a gaming mouse then? No clue how the rating got so high.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi we're sorry to see you're unsatisfied with the G502 HERO Wired Gaming Mouse. The nice thing about Logitech G, is they have a huge selection of gaming mice to suit every need. since you didn't like all the buttons on the G502, check out the G703 Wireless Gaming mouse! It has the same HERO 25K sensor, light weight, and has about 5 buttons on it. Through G Hub, you can also disable any buttons you're not using, so you don't accidentally push something in game. Hope that helps!

  • Rated 5 out of 5 stars

    My mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no problems. And also great Resolution control.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. This is the second one of these I've bought, but only because I needed it in a separate location. Very sturdy, fits my hand all. Very responsive and I like the weights you can add in the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the only mouse ill ever use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last g502 was getting dirty and really worn....so i bought another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my color keyboard and gaming setup. Awesome versatility and enhanced use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the wireless version, this has got to be one of the best mice/mouse it there!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you need multiple keybinds. Nice and smooth transitioning and it is even quiter than mouse I previously owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 HERO wired gaming mouse is lightening fast. Very little lag while gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love switching to this mouse from the traditional multi key mouse because I mainly play with controller on my pc and this mouse is perfect for me. Well balanced and fast responses. Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality and feel of the gaming mouse. Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks cool, lightweight and comfortable so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall good mouse.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse for FPS games. The scroll wheel isn't tactile enough to earn a 5 star review. The scroll wheel is a little to free moving for my taste, but other may prefer it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. I have a big hand and my hand fits perfect . Love the quality love the grips on the side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to find, easy to purchase, all Best Buy employees were professional and i felt safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mouse for gamers! I bought this for my friend and it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this on PC and also tested it on XBOX where games support it. Works great and very reliable, no issues to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good gaming mouse I use it to play Fortnite so much and it’s very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse to have on your side!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other gaming mice and none compare to the quality of this Logitech - G502.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, it’s very nice and smooth when it comes to play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gammer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great devise very fast. Works well with all applications

    I would recommend this to a friend