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Customer reviews

Rating 4.7 out of 5 stars with 7592 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the G502 HERO SE Wired Optical Gaming Mouse, praising its overall performance, adjustable weight, and comfortable feel. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. While some find the size small and dislike the software, the mouse is generally favored over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 7,592 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    So far my favorite gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamers we are never satisfied with our mouse when we are playing. Things like too small, or not the right size, please more buttons, I don't like this or that can be coming from anyone. But, after using different ones and so far I really really like this one by a lot. Pros: Exactly the right buttons that I was looking for. Amazing feeling on my hand because you know I have normal hands. Build quality and ergonomics are solid. Also, the weight is adjustable and the software is really easy to use. Cons: To me NONE.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Perfect Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my previous G5 that I had since around 2010 or so. Feels and performs exactly the same!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our product is meeting your expectations. Your support helps us continue to innovate and improve. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gets the job done without any fuss

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not a perfect mouse this one will easily handle anything the average gamer needs without any fuss. It may not be the best for MMO players who require a lot of keybinds and may want more mouse buttons for easy access but fps, singleplayer, general use, this mouse will do just fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for this clear and balanced review of the Logitech G502 HERO! We appreciate you noting that it "gets the job done without any fuss" and is an excellent choice for the average gamer, especially for FPS and general use. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Down with wireless Fly by Wire

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is pretty outstanding. The weights add enough heft that I don't end up flinging it off my desk like a leaf on the breeze. It's adjustable DPI range is literally off the charts. The highest setting has my mouse cursor moving so fast I am pretty sure it cracked the edge of my screen and caused a sonic boom that shook half the neighborhood. Seriously. Can't recommend highly enough. Down with Wireless!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your incredibly enthusiastic review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled that the customizable weights are keeping your aim steady and that the adjustable DPI range is, shall we say, exceeding expectations! We might need to look into those sonic boom reports, though — sounds like you've truly unleashed the HERO! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    High quality mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for people who like heavy mice! RGB has a nice touch to the product. All of the buttons are good for setting macros!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price, Weight

    Rated 5 out of 5 stars

    Great buy, solid quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no complaints whatsoever. Overall a solid quality mouse at a generous price too (was about $28 when I got it). Comes with adjustable weights and scroll wheel, too. Scroll wheel is nice, since I do like to quick scroll through web pages for stuff like homework. You won't be disappointed if you're looking for an affordable wired mouse that has the quality to back it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love playing with the scroll wheel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything this mouse offers for the price isn’t bad. With a sturdy tethered wire and added weights to change how your mouse feels for fps’s has actually helped me as a heavy handed keyboard and mouse player. And you can customize every and any button to your liking when you download their app. Only problem I had was accidentally pressing the dpi up button, which is annoying. I just turned it off on the app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO; it's great to hear that the weight tuning and customization helped your gameplay. We appreciate you sharing how you resolved the DPI button placement through our software, as this helps us refine the balance between versatility and control. Logitech

  • Rated 5 out of 5 stars

    Great performance and precision – Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the Logitech G502. The build quality feels premium, and the precision is outstanding, especially for gaming. The customizable buttons and adjustable DPI make a big difference in performance and comfort. It fits perfectly in the hand and responds very smoothly. Definitely highly recommended.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your feedback and happy to hear the product is working smoothly. Your experience helps us build better tools for everyone. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Omega mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually an insane mouse, it was a little weird for me at first but after a bit i transitioned nicely

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Logitech G520

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best spending I would say maybe got it for $38, with all the discounts. Works completely fine and has lot of buttons really good for gaming!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired! We're glad you consider it one of your best purchases, especially at the price you got it. We appreciate you noting that it works perfectly and has a lot of buttons, making it great for gaming. Logitech

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    comfortable but sensitivity settings required

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to hold slides easily on mouse pad. it is very sensitive so adjust settings immediately after setting it up.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO and your helpful tip regarding the sensitivity settings. We’re glad you find the mouse comfortable and smooth, and we appreciate you sharing this advice to help other users get started! Logitech

  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    good for the price can’t complain

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a variety of gaming mice, from Razer to Alienware to Hyperx, etc. A lot of them weren't bad, but for the prices, I consider them to be pretty trash. but Logitech offers a comfortable mouse and a decent price. i have been using this ever since with no issues at all.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that you've found a reliable and comfortable mouse in the Logitech G502 HERO. It's disappointing when other brands don't live up to their price points.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome gaming mouse. I LOVE that you can adjust the weight of the mouse, so it's the perfect weight for your unique hand/wrist. It makes gaming seamless. And the ability to adjust the speed of the mouse without going into settings is great, too. The light adjustments are fun, too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable and great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for FPS games with the extra side buttons. No complaints at all on response time, dpi options etc. It includes customizable extra weights, though I think it’s plenty heavy enough especially if you’re used to Razer viper series. The locked or free-rolling scroll wheel is a nice option to have. Relatively subtle rgb. Extremely “gamer” aesthetic/design, which is over the top but kind of awesome as a result. Overall ergonomic and great value, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice and easily comfortable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and how well it handles and the durability, it functions well and honestly couldn't have bought any other. My brother has also had it for a while and it hasn't broken in over 5+ years of having it. Good for gaming or just general use of the mouse. Recommended 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic review. We're glad the G502 HERO continues to deliver durability and performance—whether for gaming or everyday use. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is good works like its supposed to, takes little while to get used to the buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Rated 5 out of 5 stars

    Amazing Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry level gaming mouse, with weights for added customization

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review! We’re glad to hear the G502 HERO delivers great value as an entry-level gaming mouse, with customization options that enhance your experience. Your feedback is truly appreciated. Logitech

  • Rated 5 out of 5 stars

    Good Programmable Option for FPS Games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for one of Logitech's lower priced options which was on it's way out after a while, and I've enjoyed the ergonomics and arrangement of the buttons on this one. I can cycle mouse sensitivity between programmed settings and still have 3 buttons left for voice chat from the thumb position, and the wider profile of this mouse over similar offerings allows for a more solid and comfortable grip for FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Value, function and style; color me impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, customization and value; this mouse met my expectations - my hope is that it is durable. The overall build quality is superb, with enough features to make it *mine*. The price points was a great value, the features I desired and my other gaming friends recommended it as well. Very satisfied with my purchase!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic review of the Logitech G502 HERO SE Wired Optical Gaming Mouse! We're thrilled to hear you're impressed with its comfort, customization, and superb build quality, all while delivering great value. It's awesome that it feels like *yours* and comes recommended by your gaming friends. We hope it proves durable for you too! Happy gaming! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great Logitech mouse. It gets the job done, I absolutely love the scroll wheel lock mechanism. It makes scrolling through sites a breeze. I will say though, lighting is a bit limited. Other than that, it’s great, it comes with weights to provide a more heavy feel to the mouse.

    I would recommend this to a friend