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Customer reviews

Rating 4.7 out of 5 stars with 7594 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the G502 HERO SE Wired Optical Gaming Mouse, praising its overall performance, adjustable weight, and comfortable feel. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. While some find the size small and dislike the software, the mouse is generally favored over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 7,594 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    the best gaming mouse that doesnt cost a ton

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most fancy and super expensive mouses were all look. once u start to use them, all kind of flaws come up over time. i chose this mouse just for functionality. its very cheap for a gaming peripheral and easy to use. last G502 mouse lasted several years until it stopped working. i would not look over other brands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the passionate review of the G 502! It’s clear that practicality and long-term reliability matter to you, and we're thrilled that this mouse has delivered on both fronts. No frills, just flawless functionality—that’s the kind of trust we love to earn. Here's to many more smooth years of gaming ahead! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had mine for a month, but so far I love it. It fits my hand well (I'm an average-sized guy), the weight is good, and the buttons have a good feel. I also like that the scroll wheel has two settings, so you can scroll precisely in-game, but then scroll quick and smooth on a webpage.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I was looking for a mouse with a scroll wheel that would allow you to have a continuous scroll without “click” scrolling. This mouse allows you to switch between the two and both feel great. I only found this feature on Logitech mice for some reason so I went with this model. You can add or remove weights from the bottom of the mouse to your preference. I added all of them as it gives it a premium feel in my opinion without being too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mice! Amazing price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best budget gaming mouse I have had the pleasure of testing. You get 11 programable buttons and 5 weights to find your perfect balance. The mouse is fairly light compaired to my last unit so I used all 5 weights. The primary and secondary buttons are very crisp and have remained so after nearly 4 months of hard use! I game daily after work for a minimum of 4 hours to give some prospective on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has an excellent feel in the hand and is super responsive; it was a major upgrade from the stock mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re thrilled the Logitech G502 HERO delivered the responsive feel you wanted and proved to be a great upgrade. Your support is greatly appreciated! Logitech

  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Swing and a Miss for Logitech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure where all these 5 star reviews came from or why this Mouse is a best seller. First off.. the form factor is unnecessarily cluttered with hard edges, oddly shaped buttons (Why??) and a design that clearly favors righties only. To be fair and to get past the initial change from my old Corsair mouse I've been using this replacement for a couple of weeks now. Time has not improved my perceptions of this Mouse. I still struggle to find what should be the easiest and most ergonomic of ANY button on this thing, that being the left mouse button. About 25% of the time my fingers can't feel where this button is without looking at how I'm holding the mouse and re-position my fingers. Really stupid. Also, the placement of the additional buttons literally do nothing more than get in the way and are prone to accidental clicking, especially the resolution change button that ends up getting clicked at least several times a day which sends the mouse cursor flying across the screen. I will say on the plus side, I do like the weight. However, the overall size seems small. I'm about 5'9" and weigh 185. I'm not a huge person, but this feels really small in my hands. Now the worst part, others have mentioned, the mouse wheel is absolutely abysmal, there is absolutely no texture on the wheel whatsoever and spinning it is an exercise in frustration. How are they still manufacturing this thing when the plastic is so rock hard your finger slides over the wheel without actually having it turn. If you click the wheel release button so that the wheel is free spinning, the performance does not improve much. While you might be able to spin it like the prize wheel on the Price is Right, the sensitivity is so light that you scroll when you don't intend to simply by moving the mouse around or accidentally bumping the wheel. There is no happy medium here. This mouse is ready for the hardware graveyard. Logitech is clearly capable of better efforts than this thing, why are they still manufacturing it? Do yourself a favor and find a symmetrical mouse with less eye candy, goofy buttons and a mouse wheel that actually moves when you try to spin it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good for people with smallish hands.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read that this mouse wasn't the best for people with big hands, but decided to purchase it anyway. I see now that was a mistake. It's not totally ruining my experience, but I had to unbind all of the dpi changing buttons because I found myself accidentally hitting them a lot. Even after a month of daily driving I still accidentally hit the buttons on the side of the mouse which can lead to unfortunate situations in games, but the sensor is nice and so is the weight. Overall this is a great mouse, but if you have bigger hands than most, there are better options. Not to mention how buggy GHub is, it offend glitches out and requires reinstallation, an issue that has been around for a while now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great Mouse @ a great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is fantastic! It fits the hand very comfortably, comes with weights to customize how heavy it is, has a customizable RGB logo, an alloy scroll wheel, and programmable buttons. It looks slick and works great. I dont use it for gaming as I actually bought it to do 3D rendering, but I'm sure it would make any gamer proud!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mouse for all types of computer uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is performing amazingly, with no complaints. The wire for it is durable and flexible at the same time so cord management is easy and safe. You can adjust the weight of the mouse with the weights that come with the mouse to really get an exact fit out of the thing. You can also customize the LED lights, set keybinds, and DPI profiles for seamless transitions from one activity to another. I am extremely impressed so far with the quality of the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    New favorite gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great wired gaming mouse with a easy to use utility app. Feels great in the hand and if you want a more heavier feel to the mouse. It comes with a small case of 3.6 gram of weights that you can insert in the mouse to make it on the heavier side. I didn't need to use the weights, since I felt comfortable with the weight of the mouse out of the box. It's simply a sleek looking comfortable mouse that gets the job done without having to break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse, Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in the hand and the buttons feel good and responsive. At least in windows 11 it is compatible through windows lighting control with ASUS Aura, although with limited controls

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for a mouse that can let you compete at a high level but dont want to break the bank this is the perfect option!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great mouse but only lasts about 4-5 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for gaming this is my second. The mouse has changeable dpi and weight. the only downside is that it lasts about 4-5 years then you gotta look for a new mouse but that is longer then most other mice on the market

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience with the G502 HERO! We're glad you're enjoying its customization options and durability. We're always striving to improve our products' lifespans, so your feedback is valuable to us.

  • Rated 5 out of 5 stars

    Buy this, or dont

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse, the customization capabilities never cease to amaze me

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're not an avid MMO player, this mouse is just fine for inputting few key inputs. It has adjustble weights which really help for FPS gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse. Comfortable and customizable.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! The "ergonomic" design actually works (at least for me), and I really like how many buttons it has. The wheel scroll, sensitivity, and light settings are diverse enough that most people should be able to find something they like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Rated 5 out of 5 stars

    Perfect Mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! The wire is a little inconvenient, but the reaction speed is extremely fast! I love all the extra buttons for various uses!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the Logitech G502 HERO Wired Optical Gaming Mouse is performing well. Your support helps us keep improving. Logitech

  • Rated 5 out of 5 stars

    Awesome Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a basic wireless mouse this this beast. What a difference! I was really hesitant to go wired, but it's proving to really pay off. You just can not compare the responsiveness of wired vs wireless. It is also really cool to be able to program all the buttons using the Logitech software. It's made my gameplay on Minecraft and Fortnite SO much better. I have not tried the included weights, but I don't feel like I need them. Great mouse! Go wired!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Very comfortable mouse. Great quality. Multiple buttons to map to and easy to reach.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Gamer mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mouse. I wish it had a few more practical placement buttons but overall gets the job done

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech