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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7527 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 7,527 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says he thinks that the buttons on the mouse can be programmed and the colors can be changed. The downloadable app is also helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, use it all the time, smooth & great for gaming!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse is fantastic but new logitech software sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance and feel of the mouse is perfect but the software for it just doesnt have that much customizable options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mouse. A little expensive but worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third One and Will Always Buy It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd version of this mouse. Not because they break (well one broke but that was abused with multiple liquids spilling on it. Even then it took years) it's because I love this mouse so much! I'm saving for the wireless version. My fist one was the 1st gen, then when the HERO sensor was released I bought that one. When it broke I went back to my original one and it still worked after 2 or 3 years of not using it. I bought this one when it went on sale since I'm a huge fan of B&W also the 1st gen one was getting a bit grimy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, my mouse for life.I've bought 2 of em and never had an issue. Plug and play and software saves configurations across multiple of these mouses. Easy to use and looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I was afraid that the tracking would not be as responsive because of some reviews however it has worked good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great feeling mouse with a lot of settings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good & Cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $25, this is a really good value mouse. I switch to this from G700 so it takes getting use to. It has less thumb buttons and the geometry is a little different but it track wells and comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. More comfortable than the corsair it replaced. Love the scroll button. Have not installed any of the weights. love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for $39.99 and its a great mouse with excellent sensitivity and adjustable weight. unlocking the mouse scroll wheel is the one thing in life you need but just don't know about yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use a cheap keyboard anytime, but when it comes to my mouse I won't settle. I picked up the LE version of this mouse and I love it. I love being able to customize it in a way that comfortable for me .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse for beginners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for gaming. It has additional weights on the side that can be added if the mouse is too light.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TRASH scroll wheel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroll wheel on this mouse is absolutel god awful no matter which setting you use. No grip so your finger slips and the geared mode is very clunky and feels terrible.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the G502 HERO. We're sorry to hear about the issues you're experiencing with the scroll wheel. We'll take your feedback into consideration for future product improvements.

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an old Razer mouse. Love the adjustable weight and look. It's very responsive. No complaints. Definitely recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 6th one in less than a year the just keep dying super unreliable and worthless

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the repeated issues with the Logitech G502 HERO Wired Optical Gaming Mouse. Your feedback is valuable, and we regret that the product did not meet your expectations. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Gaming Mouse!`

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for a steal! I was a bit intimidated by the amount of buttons but they have been extremely helpful! Definitely a great mouse that is inexpensive compared to other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with keyboard works great. Love the color feature.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my brother on christmas. He loves it. I got it on sale as well and the price made the purchase even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Smooth operation and fast response.

    I would recommend this to a friend