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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 7,524 reviews
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all about personal preference, not bad but i found better one

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse. We understand that personal preferences play a significant role in choosing the right gaming mouse. Thank you for sharing your experience with us.

  • Rated 4 out of 5 stars

    still a good gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still one of the best gaming mouse for the money. feels good and gets the job done

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello user1! I'm happy to hear you're enjoying the G502 Hero mouse! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the original G502 many years ago and purchased this to replace it after man years of wear. Overall great mouse for gaming, very comfortable for people with bigger hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with the feet edges peeling. Otherwise good and customizable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Logitech missed the mark with this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge, long-time Logitech user and fan. I love Logitech products. That being said, I am extremely disappointed in this mouse. Now I will admit that there may be a problem with my computer but I am doubting that, since my two other wireless Logitech mice work perfectly fine. Periodically, this G502 stops working. For no apparent reason the mouse will just cease to function and the only way to get it back is to restart the PC. Other than that, it takes some getting used to with the DPI settings and what its myriad of buttons do. For gaming I'm at odds with it. I have a "meh" emotion towards the G502 and my older, chunkier wireless Performance MX mouse does the job quite well. In fact at the time of this writing, I am using that Performance MX mouse because the G502 shut itself off again. I think Logitech missed the mark with this one.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, we're sorry to see you're having some software and performance related issues with your G502 Wired Gaming Mouse. If you're having software related issues, please make sure to have the free G Hub software downloaded to the computer. This will allow you to configure the mouse RGB colors, actions for the buttons, firmware updates, etc. But if you just doesn't like the way the mouse feels or handles, Logitech G makes other great options like the G203, G403, and G305 mice!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfort, style and speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps the most comfortable wired gaming mouse I’ve owned. Ultra fast and easily adjustable it makes gaming fun.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good clicks, can customize weight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels really good in the hand. I like my mouse heavy so I put all the weights in came with in it and it feels amazing. The light customization is cool too. Overall good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the extra button placement is not ideal for me but it is working.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Fantastic gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. It has enough buttons to do exactly what I want, but not so many that it is a nuisance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun little bugger but one little failure after 1yr

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wheel enables the slider option too easily from my abuse. lol. So it gets a 3 star. You can deactivate through the app that is accompanying the app. But be sure you have a real version of Windows. Trial or non-purchased yet are not able to customize any settings. If you VM a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and does what I need it to do. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    speedy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and speedy, does every thing i need, and more. got many compliments on it also. looks cool, works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it for 2 weeks. Good for gaming and other normal tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best for this price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse i have ever owned. Great feel and very smooth. Bought when on sale and no regret!! Highly recommended!!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, great for gaming, a lot of customizable extra buttons, but not too many. A bit small for my hands, but most mice are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse. No issues, great battery life and easy to use software. I'm not typically a fan of Logitech but they nailed it with this mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good and precise mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and precise mouse. the best one i have owned so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech are always good mice. I have big hands so this mouse was just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse for gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's birthday. The lights are really cool and he likes the facts that this mouse has a spin wheel for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very precise mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that provides a lot of customization options and abilities to fine tune precision. Highly recommended if you feel you need the extra bells and whistles.

    I would recommend this to a friend