Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$49.99
Save $20
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7522 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 7,522 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older version of this mouse. This was bought for my son. Works great for gaming. Takes a beating. On sale so I bought another for myself just to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse but that's it.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Hero Sensor Hyperscroll wheel Good Rgb White and black looks so nice. Con- Beware that the dpi buttons are pretty close to the left click button. Software is ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid gaming mouse.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pattern Name: G502 Hero Wired (White Version)Style: West Europe VersionVerified Purchase I love this medium priced, high quality gaming mouse. It feels good in the hand. It's quick, it's smooth and all of the buttons feel nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse. Loved it!! I liked the feature of infinity scroll the most!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Thank you for sharing how much you love the G502 HERO with this 4-star review. If you haven't done so already, I highly suggest downloading Logitech's G Hub software. This will allow you to fully customize buttons and settings. Here's the link for the download:  https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse. Hope that you find this helpful and that you continue to enjoy using your G502. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 4 out of 5 stars

    Decent mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for the price. Good build quality and worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these mice. It is a great quality product. It fits my hand very comfortably. I use it for work, and not for gaming. Great product at a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Gaming Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hand feel lots of programmable buttons and great slide no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love all the customizable options with the roller speed and the weights. Will totally get other one if this one ever dies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mouse with bad switches

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shape of this mouse as it fits my hand perfectly. I also love that the mouse has a toggle to have a smooth scroll wheel or a normal stepped one. The amount of buttons that you can reprogram is also great. It is a bit of a heavy mouse for gaming (121 grams). Unfortunately, this mouse suffers from the same issue that all newer Logitech mice suffer from, which is the mouse click switches start to double click eventually. My specific copy started having this issue about a month after owning it and I had to get a replacement from Logitech. The replacement mouse developed the same issue about 8 months later. I ended up getting a Glorius model O mouse and have been super happy with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    LOVE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up this mouse as my first ever mouse I have bought. Love how good it feels when i am gaming. Provides a very smooth and comfortable experience. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the look and functions. Recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my g son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my gson and he loves it he says it works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sricky right click within 30 days of purchase. Kinda sad build quality.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to learn about your experience with the Logitech - G502 HERO Wired Optical Gaming Mouse. This is not the standard we strive for. Kindly reach out to us at socialcare@logitech.com with your information, and we will be happy to help. Logitech

  • Rated 4 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G5 02 is a great mouse very responsive but it can feel heavier than other mice. The only real complaint I have is the form of the mouse but it only took a week or so to get used to it other than that it’s a great mouse and it’s even better when you get it for 25 bucks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son. It's what many of the popular streaming gamers use. Great gaming mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around mouse was a down grade for me had no issue with the software and macros

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for gaming. Not my favorite but that’s personal preference not quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unprogrammable Button

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kinda betting on the idea of the button marked with a crosshair being programmable. It wasn't, but in some cases it slows down your sensitivity while pressing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and it works well playing League. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speed and function

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teeneager wanted this for gaming. He loves it. Smooth, fast and lots of options.

    I would recommend this to a friend