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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7516 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 7,516 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Like that you can adjust the speed of the curser. The lights are also fun.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Mouse for the Price! So many options to bind keys to including the scroll wheel and its left to right option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised by how good this mouse is. It really does make a huge difference when I game and even as I do work. It's very comfortable, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a replacement mouse or a gaming mouse and don’t know what to get. This has it all. Adjustable DPI, great button layout and smooth handling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    logitech gaming mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been using this wired gaming mouse several hours a day for a year and a half ... no issues so far ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good mouse. It works as expected and offered by the manufacturer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift, used as a replacement to a previous one

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Merry Christmas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loved said it was exactly what he wanted for a gaming mouse. High quality/durability, many programmable buttons and I got a great price during the holidays.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Left Click switch breaks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have one complaint about this mouse. After 7 months of use, it broke on me. The left mouse button doesn't work correctly anymore, it doesn't register clicks vs double clicks, it won't hold and drag, and if you hold it down, it intermittently and randomly stops on its own, making it useless for gaming.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, I’m really enjoying it, perfect for mobas

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent mouse with issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is ok. Extra button placement for button 4, up and back from your natural thumb position is awkward. The supplied weights seem a bit gimmicky. The software will see the mouse, but never connects so assigning buttons 4 - 6 to individual game functions is not possible.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to share your experience and issues with us regarding the G502 HERO. I'm sorry to hear that you're not happy with the placement of some of the buttons and that GHub isn't connecting for you. I've found that gaming mice and keyboards are more subjective than most things and that everyone has a different preference and style that they like and is comfortable for them. I'm confident that there is a Logitech mouse that is perfect for you!
      -Charlton at Logitech

  • Rated 3 out of 5 stars

    Used for around 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse but lackluster software the dpi goes out of wack when the app isn't open which can happened a lot between updates. Need 3 dpi switches to be on for full rgb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse and liked it so much I purchased 2 of them! One for work use and one for home use! Also, very easy to program!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned this mouse for to long but so far, it Works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for gaming.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for the best mouse for gaming and just day to day use on a custom made computer. This mouse is perfect. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Love it but had problems with ghost clicks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanna start by saying that I love this mouse. I have bigger hands and it felt really good. The dpi button is really nice and you can adjust the weight of the mouse very easily. The only problem that I had was the left mouse click switch was going bad around a year old. I looked it up and it is a common problem. There is a way to fix it but I wasn't able to fix mine. It really sucks because it was my favorite mouse so far. I have other logitech g mice and never had a problem. I would like to get another one but I don't want to run into the same problem with ghost clicks. I really do wish logitech will fix this problem in a future redesign.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great but fast movement can cause scroll wheel to move

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there Roomrunner, and thanks for this review. If you didn't already know, the button directly below the mouse wheel should change the scroll wheel from free scroll to standard scroll, which should minimize how much the mouse wheel moves when you jerk the mouse quickly.

  • Rated 4 out of 5 stars

    gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good mouse when you set it up for your user preferences

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse bad software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mouse is excellent the dpi rang is great but the software is bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall look of this item for my husbands gaming computer.

    I would recommend this to a friend