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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 7,524 reviews
  • Rated 1 out of 5 stars

    Hate the hard plastic (slippery) wheel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse seems to work well in every way. It's comfortable and responsive. However I hate the hard plastic mouse wheel. It feels like I constantly struggle to scroll with it. So much so that I will probably keep it as a backup or just give it away. My last mouse was a corsair and it had a nice soft rubber wheel that I could grip well.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your negative experience with the product. Your feedback is important to us, and we'll make sure to share it with the right team. Also, we would like to inform you that, it has metal wheel.

  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a very good product, speed, response and feel. I recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth gameplay and excellent movement with no delay.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Easy all the way around.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, mouse is comfortable in hand, and easy to use overall. Only tip I have is make sure to download the software for the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse. No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse 2 months ago. I am a hard core gamer since the 90’s. Works great. No issues linking it up. Buttons are smooth, click efficiently, arrow movement glides And I am able to set to my specific speed I like. Love it. The SE(special Edtion) means nothing but a different color scheme. It looks great and was a great price at Best Buy. Options for scrolling wheel speed is great. Such a worth it buy At $39.00 compared to the same exact Mouse just wireless one that sells for $150.00. Hope this helps you.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Grandson will love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with the gaming computer that I bought from Best Buy as a Christmas gift. I’m sure my grandson will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Logitech gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Corsair mouse that I had purchased multiple times after various breakdowns. Comfortable, precise and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse just what I needed! I use it for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I ever used I think is the most comfortable one out there I wish I had the wireless one but it’s so much expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a similar one for a few years, this one works just as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really customizable with weights and buttons configurations and the rgb.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse out there, specially when you buy it on sale for $25.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    legend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shape is perfect fit for my hand really comfortable, the performance is 9 out of 10 which is incredibly smooth and accurate..

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse. Lots of settings to chose from and customize house you like. Included weights are nice as I like a heavy mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this awesome review of the G502 Hero! I have a G502 as well, and still use it as a backup mouse. If you haven't done so already, feel free to download our GHub software, which allows you to customize the RGB of your mouse, set custom DPI, as well as custom map all the reprogrammable buttons. If you ever have any issues with the device in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks, get direct assistance, as well as find warranty information. Thank you for being a Logitech customer!

  • Rated 4 out of 5 stars

    good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse but I still like the DeathAdder from razer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great mouse by logitech

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used primarily for gaming and does not disappoint. Multiple buttons for mapping and a large variety of sensitivity settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not good for fortnite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is perfect but just not for fortnite or fps games.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Jury is still out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still evaluating it. I haven't decided if I'm keeping it or not.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Feels natural

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming or just office use. Has adjustable weights in it that that give it a custom feel. Only complaint: the software to control the mouse is terrible but that I've noticed that across all of logitech software.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good budget gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 year old wanted a gaming mouse like his brothers - this fit the bill. Good price and quality.

    I would recommend this to a friend