Customer Ratings & Reviews
- Model:
- 910-005469
- |
- SKU:
- 6265133
Customer reviews
Rating 4.7 out of 5 stars with 7594 reviews
(7,594 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the G502 HERO SE Wired Optical Gaming Mouse, praising its overall performance, adjustable weight, and comfortable feel. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. While some find the size small and dislike the software, the mouse is generally favored over wireless alternatives.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
broke the other one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making my gaming so much better!! Love it so much!
I would recommend this to a friendBrand response from Logitech
Posted .It’s great to hear your experience has been positive. Your feedback helps us refine and improve our products. Thanks for choosing Logitech!
Rated 4 out of 5 stars
Great mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. I really like the lighting effects. All the buttons are useful to how I play games. Has the adjustable dpi which is great as some programs and games like to mess with that for some reason. Infinite scroll wheel is fantastic for everyday use and is more precise that the click step.
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled you think the G502 HERO is a great mouse! The customizable LIGHTSYNC RGB lighting effects are a popular feature, and it's fantastic that you find them enjoyable.
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Good Mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used this mouse both for gaming and working from home. I have yet to be disappointed with it. It got dusty from me leaving not the ground for a day while I was out and that caused some issues but after cleaning it it was good as new. Very comfortable and the friticiin-ess scroll , while I don't use it much, it quiet impressive. I did get it on sale and for the price I got I highly recommend it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
An excellent mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my PC and it was a great purchase, I would recommend it.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your positive experience with the Logitech G502 HERO! We truly appreciate your recommendation and are glad it’s been a great addition to your PC setup.
- Pros mentioned:Overall performanceCons mentioned:Software
Rated 2 out of 5 stars
good if it worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the second day of owning it the m6 button stopped working (button where your thumb is) which is fine everything hiccups every now and then so I did all of the basic fixes such as replugging it in, turn computer off and on, reinstall drivers and software, etc etc. None of it worked. So I looked to see what other people did and none of their fixes worked. So I looked at Logitech's support forum and nothing worked. So I looked through FAQ spec page of all of their products for something (which was terrible) and nothing there worked in fact all of what the support did was make my computer go from seeing the mouse to 'Hid complainant mouse' and the app Logitech wants you to download with it was absolutely terrible, it couldn't even recogize the mouse before tech support make it look like a generic one and it was so user unfriendly I couldn't even really do anything on it anyways. If it worked it would be a decent buy, the software/troubleshooting is the only thing I can gripe about, the quality is decent, it has a smooth scrolling option that is nice when you're going down long pages or lists, fits my hand decently, has weights and easy way to adjust DPI, but it doesn't work properly, and given that I found others having my issue from years ago also saying how buggy and bad the app is and it's still here, from Logitech no less is really not encouraging a repeat customer and I'd go out on a limb if you're going out of your way to get extra buttons/software, you want to use those things and not just buy a 9 dollar actually generic mouse.
No, I would not recommend this to a friend - Pros mentioned:Rgb lighting
Rated 5 out of 5 stars
Does everything and then some
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great DPI, it feels really nice in your hand, and the lights are super customizable. I'm still not used to having so many buttons, but they don't get in the way. On top of that, I got it cheaper from Best Buy than I would have on the official site, so that's always a plus. My only criticism is that I don't like its aesthetics. But I'm not looking at it when I'm using it, so it's a non-issue.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Smooth and responsive gaming mouse.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first gaming mouse. It has weights you can add and remove depending on your specifications. It lights up, and is very smooth and responsive. I love it so far! I like the button that is near the scroll wheel that enables and smooth non restricted soundless scroll. You can do that or have it make the usually scroll noise that comes from a mouse.
I would recommend this to a friend - Pros mentioned:Comfort, Overall performance
Rated 5 out of 5 stars
Good mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good performing mouse, comfortable design. Durable.
I would recommend this to a friendBrand response from Logitech
Posted .That's great to hear you're finding the G502 HERO to be a very good performing mouse with a comfortable and durable design. Thanks for sharing your positive experience!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great mouse, lasts forever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this mouse I had to buy another after 6+ years. My first is stil going strong but gave it to my kid for his set up. I bought myself a new one bc I love it so much
I would recommend this to a friendBrand response from Logitech
Posted .It’s fantastic to hear that you’re satisfied with your Logitech Logitech G502 HERO Wired Optical Gaming Mouse and it worked for you for so long. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us.
Rated 4 out of 5 stars
Great mouse for Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this mouse for almost a year now. It still works perfectly fine with no lag when playing shooter games. The extra buttons on the mouse definitely helps when trying to use multiple of inputs into the game.
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Your satisfaction means a lot to us. Reviews like yours help us refine our products and better serve our users. Thanks for being part of the Logitech experience.
- Pros mentioned:Comfort, Weight
Rated 5 out of 5 stars
BEST CHOICE FOR GAMING MOUSE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming mouse ever, it’s light, fast and super sensitive. I don’t have to use too much force for single clicked. It also fits to my hand very well which I never feel comfortable like this with others mouse. This is my 3rd replacements, but everytime I always come back and buy the same mouse. This brings me to Logitech products, they always make the best!!!
I would recommend this to a friend - Pros mentioned:ComfortCons mentioned:Software
Rated 4 out of 5 stars
Gaming mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most comfortable mouse I have ever used, it sits perfect in your medium or large hand, but, software issues, every time I turn of my laptop overnight, next morning it did not recognize the mouse, it happened a few times and I gave up playin with it, I exchanged it to a Roccat Kain 200 wireless, and I am very happy even it is not so comfortable in my large hand, but Swarm software is so much better, so I bought Roccat vulcan 120 keyboard, everything is working as it should, Swarm synchronized rgb lights between mouse and keyboard and it looks very good!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Logitech mouse 520
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really good easy to set up comes with weights wich is nice and lots of buttons
I would recommend this to a friendBrand response from Logitech
Posted .Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech.
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Good Mouse at a Great Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse that feels good in the hand, exactly what I was looking for when replacing my old Corsair ironclaw.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for taking the time to share your experience. We’re delighted the product is working well for you. Your feedback means a lot.
Rated 5 out of 5 stars
Precision and Comfort in One Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech G502 HERO offers incredible accuracy, customizable buttons, and smooth RGB lighting — a top choice for both casual and competitive gamers!
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Your review helps us understand what matters most to our users. We’re happy our product is meeting your needs. Thank you for your support.
- Pros mentioned:Comfort, Overall performance
Rated 5 out of 5 stars
GGWP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mouse I have ever had. Comfortable, accurate tracking, and durable. This is the second one I've bought, first one lasted me 6+ years. Only replacing it because of the pads on the bottom have worn out but the mouse itself is still 100% functional.
I would recommend this to a friend - Pros mentioned:Overall performance, Weight
Rated 5 out of 5 stars
Great Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse. This is the 2nd G502 that I've purchased. The last one I had lasted around 4 years of heavy usage. Decided to get the exact same model since I was very impressed with it. It has added weights you can put inside to fine tune how heavy or light you want the mouse to feel.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Decent, but not as good as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The SE edition description shows that this mouse has 25,000 DPI. The box that I received claims that it has 16,000 DPI. It's been a decent mouse for the couple of days that I've had it. I don't have a use for all the buttons but it is better than the mouse before.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re happy to hear you’re enjoying the Logitech - G502 HERO SE Wired Optical Gaming Mouse. Thank you also for your suggestion about the DPI. We’ll share this with our team for improvement
- Pros mentioned:Weight
Rated 5 out of 5 stars
Best mouse ever
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The g502 is the best mouse. It’s smooth it’s light has plenty of addressable buttons for gameplay or office use, I have one at home and one at work!
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solid Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid mouse that last years. This is my second mouse after my left click finally started giving me issues. Well worth the price.
I would recommend this to a friendBrand response from Logitech
Posted .Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support!















