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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 7,507 reviews
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to figure out how to use the App. The customizations are endless with this mouse. I like the brake on the scroll wheel. You can use it as a free spin or with the incremental clicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love. Love. Love.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It's very good quality and I love the feel of it when gaming. I just recommend getting the Logitech G Hub app on your PC to customize your dpi and rgb settings for the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always used the G502 series since college. It fits perfectly on my hand, and more comfortable on my wrist duriong long sessions of gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sticking with the G502 series all these years! It’s awesome to hear how well it fits your hand and keeps your wrist comfortable during those long gaming marathons. Here’s to many more epic sessions ahead! 🎮 Logitech

  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    5stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. So many options. Affordable. Great gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent scrolling wheel and runs smoothly across the pad. Excellent design with the thumb rest making it a very comfortable mouse to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! It’s great to hear our product is serving you well. We’re grateful for your support and proud to be part of your tech setup. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good for large hands and long fingers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hands are so big I can palm a basketball with little effort. I needed a large enough mouse that also wasn’t heavy and clunky. I put all the weights in which made it heavy enough but did not overdue it. Buttons are all placed in very convenient locations.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're so glad the G502 HERO is a comfortable fit for your larger hands and that you've found the perfect weight balance with the adjustable weights. We appreciate your feedback on the button placement as well! Logitech

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in my hand and works so well. The software setup isn't necessary but works so well for customization. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you're enjoying the comfortable feel and customizability of the G502 HERO. Our software is definitely optional, but it opens up a world of options for tailoring the mouse to your gaming preferences. Have fun out there!

  • Rated 5 out of 5 stars

    The G502

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is an excellent mouse for it's price point, great sensors, feels great to use, the only complaint I can make about it is the weight, as it is quite heavy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the thoughtful feedback! We’re glad the G502 HERO delivers on performance and feel—your insight about the weight helps us make things even better. Logitech

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Quality purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically I get the g602 wire less but wanted something more budget friendly. For the excellent price and wired I think this will be my mouse for the next decade. Logitech makes good quality and this is no exception. It was light at first compared to other mice I have had in the past. But this one also includes weights to insert. Overall 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    wired is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great so far, purchased it to replace the other HERO wired mouse that comes in white (broke in about a year). hoping this one lasts much longer. the G500/502 series are my "go to" mice for my desktop at home, wireless just doesn't work good enough. highly recommend for gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick mouse at a great price. Got wired as I don't trust wireless with gaming. Software has a little bit of a steep learning curve but no biggie. Standard great Logitech product and and a lot of features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Rated 4 out of 5 stars

    Great ergonomics for a gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse because I like the G602 that we had for my life's laptop, but was not a big fan of the wireless connection on a gaming pc. The ergonomics are fantastic and the DPI adjustments work pretty well. The GHub control of the mouse works pretty well also. The only reason I am giving it 4 instead of 5 stars is the scroll wheel. It seems a little sluggish when you have the button pushed down to restrict it, but way too sensitive when you don't. For example, I would have weapons switch in Outer Worlds (triggered by a scroll) when I wasn't even touching it.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    goated mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid mouse that gets the job done and if you have problems using the keyboard for certain games like you hate using "v" for melee, there are multiple buttons on the mouse that can be used as extra bindings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO certainly sounds like a perfect fit for your gaming style! It's great to hear you find it to be a solid and reliable mouse that handles tasks effectively. Your point about the multiple programmable buttons being ideal for remapping keyboard functions, like melee attacks, truly highlights one of the G502 HERO's biggest strengths. It's designed to offer that extra level of customization for a more comfortable and efficient gaming experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse alongside a matching keyboard. Its real smooth and light. Comes with weights to change how heavy you want it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your feedback! We're thrilled to hear that you're enjoying your G502 HERO mouse and that its customizable weights make it a great fit for you. We truly appreciate you sharing your positive experience. Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Est

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse . Ideal weight . Many buttons and customiz able

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 'Step-up' Mouse choice!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional. Does what you need it to and allows some binds for extras. The little weights being interchangable was a very nice touch. Best all-rounder wired mouse for someone that's leveling up their setup!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review. We're glad to hear the G502 HERO is delivering the functionality and customization you were looking for. The adjustable weights and programmable buttons are designed to give gamers the edge—happy it's helping you level up your setup. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Excellent mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable, fits small to medium size hand perfectly, easy to use, comes with five weights for different gaming purposes, and overall attractive. This one is heavier than other brands like the glorious-o but easier to maneuver. The “G” sign lights up but not the whole outline of the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for anything and good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my office where I review a lot of documents. Totally overkill for an office setting but it is comfortable and I like how the scroll wheel unlocks and can scroll through webpages and documents quickly. I have the wireless one at home and for $45, which is what I bought it at, I don't see why you would get any other mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse, just heavy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse, comfortable shape, good software. My only complaint is that it's a little on the heavy side, making it uncomfortable to hold for long gaming sessions.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Zombiepigman! Thanks for your feedback and for being a loyal Logitech customer! We're happy to hear you're enjoying your new G502 HERO Wired Optical Mouse with RG Lighting. It is true that the G502 is a bit more on the heavier side of our lineup of Gaming products, but have you looked up if any weights were already inside the mouse maybe? Just open up the cover under the mouse to see if any are present, as you can adjust the weight to your desire. Aside that, we have many options when it comes to lighter Gaming mice, so definitely check out our other products! - Mathieu from Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and function of this mouse. Weights allow to get the feel right as well. Lots of buttons to customize. I'd recommend for any gamer.

    I would recommend this to a friend