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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7517 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 7,517 reviews
  • Rated 4 out of 5 stars

    Good feel

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel in my hand. I have a bit on the large hand. The RGB is very muted. DPI switches are good and mouse shows you what spec you are using. Mouse wheel is fine. There are better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Logitech - G502 HERO SE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Logitech Gaming Mouse. Have owned previous versions as well and they hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best line of mice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 lineup of mice are just perfect in my opinion. Couldn't be happier with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It responds faster, clicky sounds good, recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price point mouse out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was the easiest to use and configure. Price point was just right! I’m not a pro gamer by any means.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech rocks this affordable mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second mouse, the first one was purchased at 79.99 because man it was awesome. I broke it because you know raging and got it again on sale for 30 bucks. This is a good and smooth mouse to get. Please get it this holiday as a back up or just to a friend. Cannot beat the price and its good quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but uncomfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design, and the free-wheel button is cool, but the ridges dig into my hand and is really uncomfortable. Ended up buying a razer alternative (Razer Basilisk) and it's been much better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 HERO SE. We appreciate you noting the aspects you liked, such as the design and free-wheel button. We apologize that the ridges made it uncomfortable for your hand. It's helpful to know that you found a more comfortable alternative. Logitech

  • Rated 4 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gamers. Kinda pricey but customizable

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on a sale with this model. Not the full G502 but at the price over way over half less, great deal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY FROM Logitech! You have been warned!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through 3 of these G502 mice in the last year and a half. All of them suffer from defective clickers. The left and right mouse buttons will often extra click, when you only want to click once. Or if you hold down the button it thinks you only wanted to click it once. Claiming a warranty on the mice is a terrible process and takes months, and only after their support makes you jump through 100 troubleshooting steps, and require you to video record you destroying the mice. This is such a common problem for G502's that it has turned into a JOKE. Logitech should be ashamed of their disgusting product reliability. I will never buy another Logitech product again, I am moving over to Corsair for everything. Stay away from Logitech products, you have been warned!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Gui4life! I'm so sorry to hear about your double-clicking issues on three of our G502 Hero mice! There are a couple different ways to fix this issue. One is to double check for any updates in G Hub. The other is to go to Windows Settings - File Explorer Options - General tab - Select "Single-click to open an item" - Apply - Select "Double-click to open an item" - Apply - Okay. This should fix double clicking issues. I understand that you shouldn't have to go through this but this is what seems to work until we fix the issue. Thank you so much for this feedback! I will continue to pass the G502 double click issues along. - Maggie from Logitech G

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming mouse with huge upside with the added weights. Logitech has amazing products

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 2 G502s and I've been really happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Makes gaming easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Feels great. Can add weight Gov make the mouse feel how you want and the program buttons are plus

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my son. It’s built to last, heavy and very precise. This is very good for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, easy to use, ergo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son tells me it´s great for gaming, I like it because it´s really ergo friendly. Got a good deal on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and accurate mouse. Highly customizable and seems high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the design of this mouse. I like the weight and the infinite scroll with the wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Can't beat it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a super good price and there is nothing to complain about works out super well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey Justin, thanks for this great review of the G502 hero mouse! I personally love the mouse as well, from the customizable buttons on the side as well as the general fit and feel of the mouse. If you ever have any issues with it in the future, please feel free to visit our support site for troubleshooting tips and tricks, warranty information, as well as direct assistance. Thank you for being a Logitech customer!

  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to beat this mouse! Every feature a gamer could want and great software support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my gaming laptop. Very responsive.

    I would recommend this to a friend