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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7522 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 7,522 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. It is in a really good price range when you get it on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse Glitching

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mouse Was Glitching In Roblox And I Cant Aim Properly. I Try To Find A Solution Fix This.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry to hear about that and this sounds like an issue. Feel free to reach out to the Logitech Support team as they will help you find a more suitable resolution to this issue at the earliest.

  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for overwatch, shadow of the tomb raider, etc

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snagged this in sale for $25 back on black friday. Extremely good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    mousey

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weighted mouse for gaming is absolutely well crafted.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this over the regular mouse due to being 5 dollars cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best many-buttoned mouse out there right now.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra buttons. Software could use some work; most certainly not user-friendly. Scroll wheel is too loose, and makes a rattling noise when the mouse is moved. Mouse is too skinny; it doesn't have a good place for my ring finger to rest, and the right side ridge is too small to reliably help pick up the mouse. All the buttons are easy to reach, and add a lot of value to everyday tasks as well as gaming. A ring finger rest/shelf would fix these two problems and make it a 4.5 star mouse. Fix the software and maybe it gets a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, looks great and at a great price. 0202 PMURT

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Loved by teenage gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my gamer boys for Christmas. They absolutely love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse; a little Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far, the mouse has been excellent and very responsive - no complaints at this point. My final review/judgement is reserved until I see how long it lasts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice optical mouse with a couple of caveats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a gamer, but I do appreciate all of the customization options that make my workday a little more efficient. Even the ability to change the color pattern is a nice touch. I don't like the fact that the tracking can't be calibrated, even though other Logitech G Series mice can be. I say that because it has some serious troubles on mousepads with any kind of glossy or slightly reflective surface (like Kensington). The cursor jumps all over the place and makes the mouse unusable. I now use a cloth mousepad and it works fine, but just so you know beforehand.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very sceptical to buy this mouse but after finally caving this mouse has been fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    New mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy and easy to use, worth trying at least.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great MOuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, 2nd one I got. One for my desktop and one for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of buttons and ergonomics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, great option for needing a lot of mouse buttons and ergonomics

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Left click glitchy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half a year before the left click started having problems with drag and drop. Tested it on multiple computers and all drivers are up to date. Kinda important for my work from home job. Apparently it has a 2 year limited warranty, so here's hoping their customer support is good. Otherwise it has been a good mouse. Though it is a bit small for my hand (I prefer a palm grip). If the warranty is a no go, I'll probably go buy a wider mouse.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey Josh, I'm sorry to hear that you had some issues with your G502 Hero. If you haven't done so already, try to blow out the inside of the click with a can of compressed air. If that doesn't work, navigate to your computers double-click settings and try modifying the sensitivity, which can also sometimes fix the issue.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good mouse, I got for 37$ And I have no complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mouse. Has removable weights for more comfortable use and a long cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the beginning PC gamer. Bought this for my son, and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse has different weights to customize your experience

    I would recommend this to a friend