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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 7,507 reviews
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Absolute must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love LOVE this mouse. Feels super comfortable and ergonomic to hold, plenty of programmable buttons especially good for gaming. The G Hub app is also a nice touch, for customizing colors, DPI settings, etc. Fantastic price, with other mice being $100+ this price point is hard to beat. Would absolutely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    good mouse, just not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love logitech, and get why people love this mouse, but I actually returned it. It’s a lot more narrow than it appears in pictures; I really prefer a full palm grip, and on this mouse my ring finger and pinky were both far off the edge and I have very averaged size hands.... Than and the software isn’t without faults (game presets will just go back to default without warning). Otherwise it’s very well made, all the buttons are programmable and in suitable positions, just not for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've owned for sure. Wish I would have got the wireless one but still a super good mouse. Has all kinds of customizable buttons and comes with weights you can add to it if you'd like

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled your Logitech G502 HERO Wired Optical Gaming Mouse is the "best mouse you've owned for sure" and a "super good mouse."

      It's awesome that you're making the most of the customizable buttons and the included weights to get that perfect feel. We appreciate your feedback about wishing for the wireless version – it's a popular choice for sure!

      Thanks for sharing your experience and happy gaming! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for work and play, i switched from a razor gaming mouse that was pretty light weight, this mouse is much more comfortable and i like the weights you can add to get the weight you want or make it as light as possible. For me i use all of the weights provided. I use this mouse for work and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works good and very comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is easy to set up has the side buttons has a dpi button and the added weights you can put make it heavy enough to help you aim better I highly recommend this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Solid mouse for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I have medium to large hands and it's very comfortable. Lots of buttons, don't use all of them but if you're somebody who would find a use for them they're completely customizable. Clicks great, few weeks in and it's awesome. Got it on sale and couldn't be happier with the price as compared to a Razer Deathadder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was in stock at the store. It took a few days to ship. It's working out well so far. It just takes a little getting use to the "click" when using the scroll wheel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO mouse is working well for you, and we appreciate your patience with shipping and your input on the scroll wheel. Your comments help us continue improving both performance and availability. Logitech

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Mostly good mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good overall build quality Decent amount of customization and buttons available Has all the usual things like DPI switch and such On the more affordable side for a gaming mouse Cons: The mouse wheel is in my opinion way too loose and easy to over scroll. I guess that is necessary to allow mouse wheel left and right commands to be a thing (they aren't in basic mice) but it still feels too much. Other (more expensive) mice have better weight and customization features.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mouse, very responsive easy to program. The additional weights that come with the mouse, help keep your mouse movements smooth and prevent over compensating and missing your intended target.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many mouse, this one is the most comfortable for big hands. Clicks feel nice. i had a razer wireless, but i got tired of purchasing batteries, i ended up buying this one for direct connectivity.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're so glad to hear the G502 HERO has been such a comfortable fit for your big hands. It's fantastic that you're enjoying the satisfying clicks too! We definitely understand the desire for a reliable wired connection and not having to worry about batteries. Thanks for sharing your experience with us! We appreciate your feedback. Logitech

  • Rated 4 out of 5 stars

    16000dpi - NOT 25K (but otherwise nice)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is good for what it really is, but Best Buy has a typo (I hope...as opposed to a misrepresentation) in the specs. My son specifically choose this because it says "Maximum Sensitivity: 25600 dots per inch" in the specs, but the actual max is 16000 dpi, per the packaging. On the upside, he loves the look, feel, scroll wheel & especially the thumb rest. He is disappointed about the dpi, but it's still a big improvement over his last mouse, so he's a happy gamer overall.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with precise controls. Weights add a good way to customize it. Feels good in hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Rated 5 out of 5 stars

    Dependable mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. The first one lasted 5 years before it finally needed to be replaced -- and I just replaced it with a new one of the same mouse. It is my daily driver. I couldn't go with out! The programmable buttons are great; I use them for volume control, forward + back in the browser, and I use the thumb button to temporarily reduce the DPI for moments when I need to be very precise. I personally do not like the Logitech GHub, so my recommendation is to use Logitech Gaming Software instead so you can store button assignments in-memory rather than it being managed by software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most satisfying mouse in existence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, smooth feeling and very responsive. To be honest, this is the best mouse I have ever used. I very much like the way you can customize the mouse to your liking. With this mouse there are no limits, and that is why I chose this absolute killer of a mouse. Go logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect mouse in terms of form, ergonomics, and functionality. I use mine every day for work and gaming. I could go the rest of my life never using a different mouse, and that would be fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your resounding endorsement of the Logitech G502 HERO is truly exceptional! We are absolutely thrilled to hear you consider it the perfect mouse in every aspect—form, ergonomics, and functionality. Knowing it seamlessly supports your daily work and gaming, to the point where you'd be content using it for the rest of your life, is the highest praise we could receive. Thank you for such powerful feedback! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Mouse for the Price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone I know who games on PC I recommend this mouse to. It is built tough and fits my hand comfortably and has all the features I am looking for.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback! We're thrilled to hear that the Logitech G502 HERO SE is your go-to recommendation for PC gamers. It's fantastic to know it's durable, comfortable, and has all the features you need. Happy gaming! Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight of this mouse. The buttons are easy to reach and to tell which one I am actually reaching! The click on the scroll wheel helps to know how much I am scrolling. Nice feeling mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This mouse has a grand following and I see why

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse, fits in my hand perfectly, frictionless scroll wheel is awesome. Has different weight options, 3 programmable sensitivities toggle. Software with it allows you to have different sensitivities per game, for an example fps I run a higher sensitivity vs when Im playing a game like diablo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Near perfect mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse with decent build quality. Only reason I don't give it five stars is because the dpi buttons are very sensitive, and I end up accidently hitting them in certain situatuons, but it's a very minor problem.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your thoughtful feedback! We truly appreciate your positive comments on the mouse’s performance and build quality, and we value your input about the DPI buttons—it helps us improve further. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Dom torreto

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good cord mouse, comes with extra weights for those downshifters.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your kind words mean the world to us. We’re happy you’re satisfied and grateful for your support of Logitech. Logitech