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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7594 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the G502 HERO SE Wired Optical Gaming Mouse, praising its overall performance, adjustable weight, and comfortable feel. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. While some find the size small and dislike the software, the mouse is generally favored over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 7,594 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Gamming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the few extra buttons for programming functions for games, love they put in weights to make the mouse heavier if that's is what you like. You do need to learn how to use the program to set the mouse to how you want it. I think you can also set up the buttons for individual games that is supported by the program.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gamer/designer with flexibility and accuracy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nimble and comfortable for gaming, design; whatever. I was a little annoyed at the lack of a bit more distance between the top and bottom buttons on the thumb side as I kept triggering top ones when gaming, but if that's an issue, just un-assign those buttons unless you have slimmer thumbs. lol

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed feedback on your G502 HERO! We're so glad to hear you're finding it nimble, comfortable, and appreciate the design for gaming. We also appreciate you pointing out the spacing of the thumb buttons and your suggestion for remapping them for those with broader thumbs. This is valuable input that we'll take into consideration. Happy gaming! Logitech

  • Rated 5 out of 5 stars

    Great mouse overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am starting to get into pc gaming and this mouse is just great. It feels premium and I have no complaints so far. The on board memory for different profiles is great and I especially love the scrolling part when you unlock it. It has lots of buttons that I can customize in games. Overall great gaming mouse, especially for $50 (plus tax).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got back into computer gaming. I was going back and forth between this mouse and the Razer Deathadder v2. This mouse was just more comfortable in my hand. I really like the customization of the weight as well. The G Hero software is easy to use and setup for DPI and keybinds. It's been a great mouse to use in FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Wired Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably best wired mouse for the price. Will last you long.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old SE mouse. When these go on sale, they're an excellent price! I use a desktop so I have no need for the wireless one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great mouse for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for the price. I needed a replacement immediately as the mouse I was using started phantom clicking every time I used it. My only complaint is it's a bit narrow for my hands, but I got it on a $40 sale, so I'll stick with it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting, and we appreciate your input to help us get even better. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great quality, great price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Banging, love this mouse. So many buttons on the thing and a helpful user interface for Ghub that allows you to program each button to your heart's desire. Added weights in the base (which I thought was odd), but it does help the way you paly certain games like shooters. A few other nice features. I have purchased two of these devices!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button placement and max weight is good. I have large hands and the shape is a little odd so sometimes when I use the left click the entire mouse wobbles.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback on the Logitech G502 HERO! We’re glad you appreciate its button placement and weight, and your note on the shape helps us improve further. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, I love it! The price is lower than other platforms, I really like it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad you love the G502 HERO and found great value in the price. Logitech

  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, the G502 wired mouse is fantastic for any use, including gaming and office applications.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re thrilled to know the Logitech G502 HERO delivers a fantastic experience for both gaming and office use. Your appreciation means a lot to us. Logitech

  • Rated 5 out of 5 stars

    Solid mouse.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wireless so not your thing avoid it. Solid mouse and easy to use. DPI can change with button setting on mouse, makes fps games easier.. slow for sniping and one click have it flickable for fast paced. Overall worth purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're so glad to hear you're enjoying the G502 HERO's solid performance and that the customizable DPI settings are making your FPS games easier. We appreciate you sharing your experience and the helpful note for other gamers! Logitech

  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Absolute must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love LOVE this mouse. Feels super comfortable and ergonomic to hold, plenty of programmable buttons especially good for gaming. The G Hub app is also a nice touch, for customizing colors, DPI settings, etc. Fantastic price, with other mice being $100+ this price point is hard to beat. Would absolutely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for the price - Slightly weird scrolling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scroll wheel is a bit weird but it works great other than that. very affordable also.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your input! It’s great to know the G502 HERO offers excellent functionality and affordability, and your thoughts on the scroll wheel are valuable. Logitech

  • Rated 5 out of 5 stars

    Jack of All Trades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was a constant recommendation from a friend. I feel like it lived up to what he said. This mouse does it all and it feels amazing. The scroll wheel is the standout as pushing it left or right scrolls left and right. The Logitech software lets you map a ton of stuff to it. You can also set G shift to have twice the amount of thing mapped. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and performance for the price! I would recommend for any average user or gamer!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear your experience has been positive. Your input helps us build better products for everyone. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for work and play, i switched from a razor gaming mouse that was pretty light weight, this mouse is much more comfortable and i like the weights you can add to get the weight you want or make it as light as possible. For me i use all of the weights provided. I use this mouse for work and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent mouse. Not even just for the price. It's super responsive and precise.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive feedback! We're thrilled to hear you're enjoying the responsiveness and precision of the Logitech G502 HERO mouse. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very rugged and a good workhorse gaming monitor.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear you’re satisfied. Your input helps us continue to build products that people love. Thanks for being part of our journey. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best mouse yet!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is excellent. This is my first gaming mouse and is amazing. It’s very gamer friendly. You can change the sensitivity of the mouse with two buttons which comes in handy for FPS games. It isn’t heavy at all for me and is good for flicking. The mouse comes with weights but I like it light. The quality of how it is built is excellent and doesn’t feel cheap.

    I would recommend this to a friend