Customer Ratings & Reviews
- Model:
- 910-005469
- |
- SKU:
- 6265133
Customer reviews
Rating 4.7 out of 5 stars with 7506 reviews
(7,506 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Nice Budget Mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an alright mouse. Not the best but good if you are on a budget.
I would recommend this to a friendBrand response from Logitech
Posted .Hi JDMUSIC, Thank you for sharing your honest thoughts about the G502 HERO Gaming Mouse---your feedback is greatly appreciated. If you haven't done so already and for some added benefits, I highly suggest that you use Logitech's G Hub software which will allow you to customize the settings for your G502 and personalize buttons to your liking. Here's the link to the download: https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse. Hope that you found this useful and that all continues to go well. Thank you for being a Logitech customer. - Richard from Logitech
Rated 3 out of 5 stars
Great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good mouse. Weight is a little heavy and the buttons can seem like they are too much. But they become very intuitive
I would recommend this to a friendRated 1 out of 5 stars
Useless after 6 months. Save your money.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months of casual gaming, the right click doesn’t work all of the time. After 6 months, the left click no longer functions all of the time. Imagine any time you have to hold either click down and it registers 3-6 clicks instead of one long one.. totally unreliable after a very short time. I’m not even a pro gamer or a streamer. I play overwatch at night after work, and now I can’t play most hero’s because my mouse won’t let me properly or reliably use certain weapons or functions. This mouse is just garbage and the company that sells it has a garbage website that does not handle warranty’s very efficiently. I doubt I will be able get a replacement. I regret choosing Logitech and do not recommend the brand for gaming.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Fitz4Real,
Thank you for choosing Logitech, and for taking the time to share your experience. I am sorry that you have experienced these issues with your G502 HERO Wired Optical Gaming Mouse; I would like to help. If you have not already done so, please download the Logitech G Hub software for customization and updates. Please check your computer for system and driver updates. I have attached a link to the support page for your mouse where you will find product guides, software downloads and further support. I hope these suggestions are helpful, and that you will enjoy your M502 HERO Wired Optical Gaming Mouse.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024778473--Getting-Started-G502-LIGHTSPEED-Wireless-Gaming-Mouse
- Pros mentioned:Buttons
Rated 4 out of 5 stars
quick and responsive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No holds bar with this mouse, I get instant game action with this mouse. Buttons are in the right places.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 5 out of 5 stars
Best.Mouse.Ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had the original G502 RGB mouse form a couple years back. it was great. i replaced the mouse sliders twice in 3 years, probably didn't even need to. This mouse was on a great sale, and figured id get the newest optics and the newer design. no brainer, best.mouse.ever.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 3 out of 5 stars
Too sensitive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse works and is easy to install, however it is too sensitive for our use and we went back to using the wireless mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello bsfam, I'm sorry to hear that you've been having some issues with your G502. If you didn't know it already, the buttons below the scroll wheel should change the dpi on the mouse to other presets. If you want to further customize the dpi, feel free to download our GHub software, which should allow you to set dpi, customize all the buttons, as well as change the RGB settings.
Rated 5 out of 5 stars
I did all the homework..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the G502, G703, G903, and the G Pro Wireless are the top Logitech mice. I find that if you own these mice, you have a feeling of having the full spectrum of mice, and the urge of any other mice dissipated.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend- Cons mentioned:Size
Rated 4 out of 5 stars
GREAT MOUSE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse would buy again it only feels a little small but other than that its great
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 1 out of 5 stars
Not a good experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Qualification: It could just be some weird incompatibility issue my setup..........but I had a terrible experience with this mouse. When it worked, it was fantastic but the darn thing stopped working randomly. I would be working away for a few hours and then it would just stop - like it lost complete connectivity. I downloaded the G Hub software but it didn't help nor hurt my situation. The cursor would freeze on the screen then started to drift to the corner of the screen and disappear completely. Or the cursor would start flying around the screen bouncing like it was posessed. I would then have to unplug the mouse plug it back in which bought me a little time before it quit working again........repeat.......repeat, etc. Eventually I had to restart my computer to get it working again. Note: The same thing happened when it was plugged directly into my computer and also when it was plugged into a docking station - it made no difference. I will be returning this product and looking for another solution.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great ergonomics with good feel and dpi.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for son and he says it's night and day better than the previous one he had for his gaming laptop. Buttons are sturdy and less likely to wear out and break and he says precision and refresh are great for the shooters he plays. Bought on sale making it a great value for performance.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 3 out of 5 stars
Crossair would be better mouse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool mouse for gaming but didn’t last to long and bought him crossair mouse which been around for years as well Logitech
No, I would not recommend this to a friend- Cons mentioned:Size
Rated 2 out of 5 stars
weird shape
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this kind of mice, it is huge. I'd rather one without many shapes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that the G502 HERO mouse did not meet your expectations. We appreciate your feedback. We recommend looking at our G703, G Pro wireless, or superlight mouse. Thanks for being part of the Logitech family, have a great day. -Ricky | Logitech
- Pros mentioned:Comfort
Rated 4 out of 5 stars
good mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great mouse and very easy to use, besides being comfortable and very beautiful
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 4 out of 5 stars
Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to used and program, my kid loved it and used it every day
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 1 out of 5 stars
Mouse Faulty after only a few months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a few months of purchase the mouse double-clicks constantly and doesn't hold any clicks. I tried to go to the Logitech website to file a warranty claim, but they make it impossible to navigate the website on purpose. It just keeps re-directing you to support articles which are of no use. I just want to file a claim and get a replacement mouse. Why is it so hard? Feels like I've been cheated out of my money. Very, very, very disappointed.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your G502 not recognize your mouse clicks. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 5 out of 5 stars
Great wired mouse for the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thoroughly enjoy this mouse. Grew frustrated with Bluetooth enabled ones, including from Logitech. This one has great accuracy a d ability to change scroll speed on the fly is a plus. Hidden perk is the infinite scroll wheel lock/unlock button.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Great gaming mouse for the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend got this for her gaming, after seeing mine, and she's has excellent thoughts on it (Mine is the higher performance one, allowing for more programming options). It's multiple profiles and DPI settings (sensitivity settings) make it a great choice for an intro gaming mouse.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
PROVEN
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse needs no introduction. I bought the SE version merely for cosmetics. I have owned other popular brands and you can see that they tried to mimic the design of this mouse.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend- Pros mentioned:Buttons
Rated 4 out of 5 stars
My sons likes it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas and he seems to love it. Lots of buttons and a thumb rest.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 4 out of 5 stars
A decent budget gaming mouse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse feels good in my hand. I don't have the lower thumb button activated, because it seems like I would accidentally activate it. Whether it's free spinning or in the notched mode I don't like the scroll wheel. The cord is rubber, and not the braided cord, that this model has had, and Logitech didn't bother to change the name.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend















