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Customer Ratings & Reviews

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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 7,507 reviews
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Unimprrssed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn't for the low price I would have been wholly disappointed with this mouse. Very jumpy and sensitive mouse even on the lowest settings. Also, far too big and bulky for my hand. Also, the Logitech software is not the greatest. Very limited customization options on display.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average gaming mouse. Would go with Coarsair next time the software's better and more customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very nice. I am primarily an adventure gamer along with some rpg's and this mouse is perfect for my needs. The weights are great and help to precisely move about the screen. So much better than my old mouse :D

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 4 out of 5 stars

    Overall good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style of it and all of the extra buttons are really useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for gaming PC system set up, easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse until it starts double clicking

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this mouse and got a great use out of it for gaming until it started with the double clicking. It got really bad that I had to buy a new mouse. Not sure what caused the double clicking or if it just fails after overuse of the mouse but mouse is still usable just annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SLICK MOUSE-WHEEL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DIFFERENT SHAPE THAN MY LAST LOGITECH GAMING MOUSE. I HAVE VERY LARGE HANDS AND ORDERED THIS MOUSE AS IT WAS RECOMMENDED. THE FORMER MOUSE WAS WIDER IN THE BACK WHICH I PREFER. THIS IS A CARPAL TUNNEL TOOL. PLUS THE WHEEL IS TOO SLICK AND THE MOUSE SPEED BUTTON IS TRIGGERED WHENEVER I TOUCH THE WHEEL JUST TO MAKE MY LIFE MORE DIFFICULT.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse at a good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse just as the title says cant complain at all has a good amount of macros on them sniper mode great for FPS games if I ever need a new mouse ill def buy another one of these!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    An impressive mouse with a flaw.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an impressive mouse and is all ruined by a not well designed wheel, this wheel has two settings the smooth scrolling and the step scrolling both functions has his own downside, smooth was making my weapon switch by itself in games because by the minimum movement the wheel activates, and the step scrolling (the setting I always use) was not working for me because the not well designed wheel surface, instead of putting a rubber they decided to use a hard plastic, when you try to scroll, your finger don't turn the wheel, it just slide trough specially when is dry. I returned it to the store the 3rd day. Beside this flaw, the mouse is perfect, the buttons are very well placed and everything work as suppose to. The sensor is one of the best in the market, definitely I will buy the same model again if they fix this malfunctioning wheel.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Sorry to see you're having hardware issues with your G502 HERO mouse. You have a 2-Year Warranty with your purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!

  • Rated 4 out of 5 stars

    Wired for gamers.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teen gamer prefers wired mouse. Really liked this mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming mouse and great customer service. Would buy again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective switches

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse lasted 8 months before the left click button started showing signs of a defective switch. A single-click registers as a double-click, holding the button down registers multiple clicks, unable to drag/drop or highlight making it useless for most tasks. I replaced my last Logitech 500 series for the same reason... but at least it had lasted a few years before chumping out. Currently pursuing a warranty claim, however I expect the replacement will have the same issue in a matter of time. I'm considering just gifting the replacement to a light user and buying another brand. Logitech used to be decent quality. I have an original G-15 around the house that's still working great. What's happened to the quality of their latest generations of gear?!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse especially for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with no glitches. It is a great gift idea for anyone of any age.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    mopuse rgb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little heavy even with weights out. cool rgb tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had this mouse in black, just wanted the white one. Works perfectly fine, you can set the extra buttons to do whatever you want. Feels good in the hand, comes with extra weights but I haven't used those.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Features but not ergonomic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sensor with a lot of features but the weight is a huge turnoff. Not an FPS mouse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed a new mouse due to one of the buttons acting up. He loves this one and likes that it has programmable buttons and DPI settings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great, but not durable.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse while it worked, but right and left click will fail sooner or later. My last one didn't last two years before it began double clicking.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry about the experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 3 out of 5 stars

    Meh mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but not good for my wrist. Returned it and bought a wireless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Mouse, Highly Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Requires an app download on your PC to use, but if you are okay with that, it is a great mouse. Been using it for months and had no issues. Highly recommend!

    I would recommend this to a friend