Customer Ratings & Reviews
- Model:
- 910-005469
- |
- SKU:
- 6265133
Customer reviews
Rating 4.7 out of 5 stars with 7507 reviews
(7,507 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning this because my son decided to stick with Xbox for gaming
I would recommend this to a friendRated 2 out of 5 stars
Very awesome until it stopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a few months was amazing at first then it just started to jitter and double click on random stuff on the screen I did lots of troubleshooting and googled, found out lots of people had same issue and nothing fixed it. I definitely had higher hopes from this Logitech mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Matchiva! Sorry to read you're having cursor sensitivity issues with your G502 mouse. If you haven't already, download the free companion software G Hub to check for updates. Also check for debris around the area where the optical sensor is moving. Sometimes little particles interfere with sensor and causes the cursor to act wonky. If you have tried that and are still having issues, don't forget you have a 2-Year Warranty for you G502 and/or can go to the support page for more tips https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!
Rated 2 out of 5 stars
Disappointing mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as comfortable as advertised and the buttons don't feel clicky enough for me. The scroll wheel is not very nice neither and failed shortly after using for a couple of days. It became loose and you could hear it rattling when moving the mouse quickly.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the G502 HERO mouse. I'm sorry to hear that you're not completely satisfied with your mouse. The G502 HERO comes with a 2 year limited hardware warranty. You can start the process here: https://www.bestbuy.com/site/logitech-g502-hero-wired-optical-gaming-mouse-with-rgb-lighting-black/6265133.p?skuId=6265133
-Charlton at Logitech
Rated 3 out of 5 stars
Nice Gaming Mouse
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the design of the gaming mouse and very comfortable.
I would recommend this to a friendRated 5 out of 5 stars
Awesome mouse, great look.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse. Not too many buttons, but enough that you can bind a few keys if you need to. Has the HERO sensor, so moves super smooth.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Epic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this mouse for free with a blue yeti microphone bundle deal and decided to replace it with my razer deathadder
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 1 out of 5 stars
Terrible mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my logitech g500s. They seemed similar enough but after using it for a few days, I had to return it. The area to rest your thumb is now impeded by the thumb button which used to be higher up on the mouse. Unless you want your thumb resting on the button, you have to hold the mouse in quite an awkward way. Also, had issues w/ the mouse having lag clicking. Never had this issue w/ any other mouse before. Glad I can return it to best buy. Not sure what I will replace my g500s w/, but going back to that one while this goes back to the store. Quite bummed though. Options are nice but the button placement is less than ideal.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Aaron! Sorry to see you're having connectivity issues with your G502 HERO mouse. You have a 2-Year Warranty with your purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!
Rated 5 out of 5 stars
Great mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse because it matches my set up and I’ve ended up loving it. I got it on sale so it was a great price too! I love the thumb rest bit in the side
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend- Pros mentioned:Buttons, Comfort, Rgb lighting
Rated 5 out of 5 stars
Review for Logitech G502 HERO Wired Optical Gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech G502 HERO is an exceptional gaming mouse that delivers outstanding precision and performance. The HERO sensor ensures accurate tracking, even during fast-paced games, and the customizable weights allow for a tailored feel. The RGB lighting adds a sleek touch, while the numerous programmable buttons make it incredibly versatile for gaming and productivity. It feels durable and comfortable for extended use. If you're looking for a wired gaming mouse that combines style, functionality, and reliability, the G502 HERO is hard to beat. Highly recommended!
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for the fantastic and detailed review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled you appreciate its outstanding precision, HERO sensor accuracy, customizable weights, and versatile programmable buttons. We're also glad you find it comfortable and durable for extended use. We appreciate your high recommendation!
Rated 5 out of 5 stars
Great mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome RGB mouse that works for gaming or just regular daily computer work. Weights come with it to adjust how light the mouse is. Only bad is Logitech Hub sometimes pain to use.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Design for long usage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the design, good for the long usage. does not give any painful feeling. the performance is like the others... if you like wired mouse, it is pretty good with that price.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this mouse for our kid. Razer mouse that we bought always making a problem after using It a while. This mouse has a good quality and great grip. The kid love this mouse.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Great mouse but a little heavy for fps games.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse for basic computer work. But I use a lighter gaming mouse for fps games. Good mouse but a little heavy.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 3 out of 5 stars
Heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels heavy its not good for gaming has too much weight.
I would recommend this to a friendRated 1 out of 5 stars
Terrible mouse... DO NOT BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been a gamer all my life. I recently constructed a new PC and bought all new accessories for it. Including this mouse. After the first month I notice this mouse had terrible clicking problems and will double click in games and stop dragging things if your holding the left click button. I can not express my hate for this mouse enough. I think its a trash product and I will never buy this brand again or any accessories from best buy. I guess Ill have to start buying straight from companies and hope I never have this problem again. Its the worse feeling to get back from a business trip and just want to relax and play a game, but I cant without this mouse double clicking everything and ruining any chance of a good time. Its really a joke of a product and should be taken off the market. #trash
No, I would not recommend this to a friendRated 4 out of 5 stars
Excellent mouse when it works...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my 3rd mouse after returning the first two for double clicking issues. The first mouse developed the double clicking after 2 weeks and the second one developed the double clicking after 3 months. So far 3rd mouse has been running fine, no issues yet...
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Great value corded gaming mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was trying to replace my son's cordless Logitech gaming mouse when the motherboard died. He really liked that one, and this seemed to be the closest match.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Smooth movement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot beat for the price tag of $30. Only feature that is missing is customizing the LED colors
I would recommend this to a friendRated 5 out of 5 stars
high expectations met
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a lot of people says that this is the best wired mice they have ever used so I got it. I cannot agree more. I used it for gaming and productivity and its awesome.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend- Pros mentioned:Price
Rated 1 out of 5 stars
Do NOT buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much cheaper than the older model. I have already had to replace this mouse TWICE. If gsp wasn't a thing I would be SoL. I want this to be good... like the old one; but wow is it just absolute trash.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Austin, we are sorry to hear about your issues with your G502. Please visit us for warranty support at: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 -Allen, Logitech















