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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 7,507 reviews
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item  for playing on PC the mouse it’s super smooth while you’re playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far its like G502

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but this mouse was way cheaper than the non SE version. Looks pretty cool too. I just retired my G502 mouse because the thumb pad area was worn down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Was The Hero This Christmas

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my little cousin, he loves it! The design & colors look awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. It needs some improvements to the way you put the weights. I like the old fashion way like oder mouse like the G5

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hero corded

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a mouse it works only issue for me is the cable degraded and exposed wires insanely quickly very short lifespan there

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! We'd recommend you to get in touch with Logi G support team and check for the best possible option in this case.

  • Rated 5 out of 5 stars

    Great for my son!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old loves this mouse! He chose not to put in all of the extra weights included. So far, hasn’t had any issue with use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable gaming mouse that works great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works good and price was affordable. The long cord is handy when ports are on opposite side that mouse is being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MOUSE FOR NEW GAMERS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM NEW TO COMPUTER GAMING AND LOVE IT! VERY EASY TO USER FRIEND AND GAMER FRIENDLY! I AM LOOKING FORWARD TO PURCHASING MORE LOGITECH PRODUCTS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming & Everday Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 has worked out great so far. The transition from years of using wireless Logitech mice to this corded version was easier than I thought.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Heavy for a gaming mouse, feels cheap, bad scroll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse just didn't do it for me. It was heavy (even with the weights removed), felt cheap and the scroll wheel is awful even if the tension is turned on. The shape of the mouse didn't fit my hand well either as I have large hands. I went with the G403 instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good shape, fits the palm nicely. I like where the buttons are placed and the grip so I don't accidently press any side buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits my hand well great response as well as the scroll button is a plus as you go through agreements you have to sign..push a button and spin away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son requested this item for Christmas. The price was much lower through Best Buy than the competitors. Ordering was easy and delivery was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband normally buys razer gear, but was leaning more towards the Logitech mouse. He has no regrets! It was a great price and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has the free roll mouse wheel toggling like my old mx revolution. It is very accurate, and allows you to change sensitivity on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my older one which I accidentally broke the cord to. This thing is top value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working from home i needed a new mouse bad, this is definitely better than some basic one and cheap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review I'd have to say it works. The app I had to search for. I think the instructions could be better for novice and beginner gamers like me. After using it for a month have gotten better adjusted to it. I would say it fits larger hands

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 3 months after purchase and it’s dead. Tried returning to Best Buy and I have to contact the manufacturer directly. Lesson learned - buy the extended warranty through Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the early failure of your Logitech G502 HERO mouse. We understand how frustrating it can be to experience such an issue, especially after a recent purchase. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    He loves this mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time buying it & we bought the replacement plan this time. He uses it for gaming, his favorite game being Elder Scrolls!

    I would recommend this to a friend