Customer Ratings & Reviews

Overall it was a good mouse while it lasted. I liked everything about it. However, after about six months the left and right click buttons started being inconsistent in that some times when I clicked them, nothing would happen. I definitely expect a mouse of this caliber to last longer than six months. My mouse use is quite normal. Some gaming, some work. Nothing particularly heavy duty on the mouse.

The g502 Is nothing but an amazing mouse. With great mouse buttons and great clicks. The only problem I have with it is sometimes I move my mouse to fast that the tracker can’t keep up. I never had this prob with my viper ultimate.

We ordered this gaming mouse in June 2020. It took a couple of weeks to get it back in stock and shipped to us. Today, 7/24/2020, the mouse died. My son was very disappointed that it only lasted a month. Luckily, we purchased a Geek Squad protection plan and were able to get it replaced. They were out of stock of this particular brand, though, so we replaced it with a different brand. Here’s hoping it lasts longer than a month!

Very comfortable in hand - exceptionally responsive. Works great for gaming and daily use.!

No holds bar with this mouse, I get instant game action with this mouse. Buttons are in the right places.

Pretty good mouse. Weight is a little heavy and the buttons can seem like they are too much. But they become very intuitive

After 4 months of casual gaming, the right click doesn’t work all of the time. After 6 months, the left click no longer functions all of the time. Imagine any time you have to hold either click down and it registers 3-6 clicks instead of one long one.. totally unreliable after a very short time. I’m not even a pro gamer or a streamer. I play overwatch at night after work, and now I can’t play most hero’s because my mouse won’t let me properly or reliably use certain weapons or functions. This mouse is just garbage and the company that sells it has a garbage website that does not handle warranty’s very efficiently. I doubt I will be able get a replacement. I regret choosing Logitech and do not recommend the brand for gaming.

I previously used G305 as my main mouse thinking that it would probably be the same. Granted, G305 is a wireless mouse, but G502 is a major upgrade. From now on I will be using G502 as my main mouse and bring G305 whenever I am on the go.

i had the original G502 RGB mouse form a couple years back. it was great. i replaced the mouse sliders twice in 3 years, probably didn't even need to. This mouse was on a great sale, and figured id get the newest optics and the newer design. no brainer, best.mouse.ever.

This mouse works and is easy to install, however it is too sensitive for our use and we went back to using the wireless mouse.

It's an alright mouse. Not the best but good if you are on a budget.

I bought this for my son and he is very happy with it. He said it’s really good quality.

Much better options. This mouse would be amazing for finger grippers but palm grippers will find it feels awkward and fatiguing after about an hour. Hinders my overall performance and wouldn't recommend for people who grip with their entire palm.

Bought for son and he says it's night and day better than the previous one he had for his gaming laptop. Buttons are sturdy and less likely to wear out and break and he says precision and refresh are great for the shooters he plays. Bought on sale making it a great value for performance.

Great mouse would buy again it only feels a little small but other than that its great

The big problem with this mouse is the G-Hub software to enable its features. It is very buggy and unreliable. All my button programming mysteriously disappeared. If you have problems you cannot uninstall it from Windows 10. I needed to go to safe mode and manually delete all the files. Recommend against Logitech mouse.

Cool mouse for gaming but didn’t last to long and bought him crossair mouse which been around for years as well Logitech

So far my husband likes it. It is a little getting used to ,but all in all likes it.

It is a great mouse and very easy to use, besides being comfortable and very beautiful

Qualification: It could just be some weird incompatibility issue my setup..........but I had a terrible experience with this mouse. When it worked, it was fantastic but the darn thing stopped working randomly. I would be working away for a few hours and then it would just stop - like it lost complete connectivity. I downloaded the G Hub software but it didn't help nor hurt my situation. The cursor would freeze on the screen then started to drift to the corner of the screen and disappear completely. Or the cursor would start flying around the screen bouncing like it was posessed. I would then have to unplug the mouse plug it back in which bought me a little time before it quit working again........repeat.......repeat, etc. Eventually I had to restart my computer to get it working again. Note: The same thing happened when it was plugged directly into my computer and also when it was plugged into a docking station - it made no difference. I will be returning this product and looking for another solution.