Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$49.99
Save $20
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7594 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 7,594 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Great for fps games and good for large hands

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the Logitech G502 HERO Wired Optical Gaming Mouse is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works good and very comfortable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is easy to set up has the side buttons has a dpi button and the added weights you can put make it heavy enough to help you aim better I highly recommend this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Wired is good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a quality product. I really like the way you can add additional weight to it. The thumb rest was a real selling point. I do notice a quicker response time being wired.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mouse I've used!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use and simple to set up. I like the weights and the feel they give the mouse. Great price for the use it provides. I highly recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you find the G502 HERO comfortable and easy to use. The adjustable weights are a great feature for gamers who like to fine-tune the feel of their mouse. If you have any questions about setting up custom button macros or profiles, feel free to reach out to our support team.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse by far !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mice on the market. After getting one myself I understand exactly why that is.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That is fantastic feedback! We are thrilled to hear you're enjoying the Logitech G502 HERO Wired Optical Gaming Mouse and that it lives up to its reputation. Thank you for sharing your positive experience with us! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    10/10 did buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This it my go to mouse, i absolutely love this thing, its not for pro gaming, its for fun, comfortability, and i love the buttons, could have more usable ones for gaming but i love it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We’re glad we could deliver. Hope to see you again soon. Thanks for making Logitech your pick! Logitech

  • Rated 5 out of 5 stars

    the best mouse there is...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not much of a gamer, but decided to build a PC for video and editing. I chose this mouse due to all the customized buttons. I was a bit indecisive when setting up the buttons, but I think I have a great workflow going now.. GREAT for editing and gaming I suppose.. Very responsive.. So much so I am getting another one for work (News station).

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    clicky clicky clicky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this choice - wide array of available macro options and settings, and the weighting and sensitivity are extremely nice as well. The lighting is very fun and I love that it's also settings based. Favorite thing about it is how tactile the middle wheel feels in both regular and free spin.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Gaming Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever used! The weights make gaming so much smoother!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying the Logitech - G502 HERO Wired Optical Gaming Mouse . We truly appreciate you taking the time to share your experience! Logitech

  • Rated 5 out of 5 stars

    Smooth as butter and built like a tank

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly use I for fps games, but I tend to do a lot of research for hobbies (photography, 3d printing), and the unlockable scroll wheel is amazing!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying the G502 HERO Wired Optical Gaming Mouse . We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse little light and clunky but couple weights and adjustments and it was perfect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad the Logitech G502 HERO Wired Optical Gaming Mouse met your expectations and that with a few adjustments it became the perfect fit. Your insights are valuable in showing how the product adapts to different preferences. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Very good wired mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is excellent for the price and quality. The weight is good and the Logitech software for the mouse provides decent customization and profiles.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying the Logitech G502 HERO! The combination of customizable weight and programmable buttons allows for a truly personalized gaming experience. Happy gaming!

  • Rated 5 out of 5 stars

    Super customizable great overall mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a seasoned FPS player or just a casual RPG player this is the mouse you should be using 3 fully customizable dpi setting with 6 dpi breakdowns for each setting as well as tons of extra buttons for quick key bindings and macros. The mouse weights give it an extra touch to really make it yours and get that mouse feel your looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. The first one lasted 5 years before it finally needed to be replaced -- and I just replaced it with a new one of the same mouse. It is my daily driver. I couldn't go with out! The programmable buttons are great; I use them for volume control, forward + back in the browser, and I use the thumb button to temporarily reduce the DPI for moments when I need to be very precise. I personally do not like the Logitech GHub, so my recommendation is to use Logitech Gaming Software instead so you can store button assignments in-memory rather than it being managed by software.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    I SO LOVE THIS!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this mouse works like its still new. I got it few months ago. I love the middle button where you scroll.. there’s a function that if you click it, it will be really fast. I used this ‘fast scroll’ when I’m lazy to read long messages lmao. I also love this G502 because you can customize the rgb light.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good weighted Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small hands and this thing fits well. Not sure if bigger hands it would work. I like button 4 and 5 are customizable. RGB lights look good. Weights underneath are gimmicky. You can pretty much leave them out. Paracord is light. It’s cool you can change the DPI on the fly. Wanted to try finalmouse but they were sold out so got this instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming mouse! Smooth slide with optional mouse weights. Multiple dps options perfect for switching between games, with additional “aim button” to slow dps for those tight situations. Plenty of customizable buttons. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s a miuse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works… Best Buy no longer gives points if you don’t use their credit card. I’ll be buying from other places from now on due to this final straw with this company and things that have happened.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We hope our product is meeting your expectations. Your feedback is essential to our growth. Thanks for being part of the Logitech family. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    502 mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been so great for me over the years. I bought another one for my son as well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear about your positive experience with the G502 HERO Gaming Mouse over the years! We're delighted you love it so much that you chose to share the precision and performance with your son. Thank you for your continued loyalty! Logitech

  • Rated 5 out of 5 stars

    Great mouse for gaming and productivity!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse's frictionless scroll feature is insanely helpful for scrolling through long documents. The re-programmable buttons make productively much better. I like the option of adding weights to the bottom of the mouse. Overall, worth the money.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic feedback! Thanks so much for sharing your experience with the Logitech G502 HERO Mouse.

      We're thrilled to hear that it's proving to be a "Great mouse for gaming and productivity!" It's wonderful to know that the frictionless scroll feature is "insanely helpful" for long documents and that the re-programmable buttons are enhancing your productivity. We're also glad you appreciate the option of adding weights for a customized feel.

      It's great to hear that you find it "worth the money." We truly appreciate your positive review! Logitech