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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7522 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 7,522 reviews
  • Pros mentioned:
    Buttons, Rgb lighting

    Rated 4 out of 5 stars

    Awesome mouse for an awesome price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenary of registrable buttons, I love the RGB button and the unlockable/lockable scroll button

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Perfect Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my pc gaming needs. It's comfortable, has a ton of useful buttons and it looks nice on my desk setup

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, That's awesome to hear! We at Logitech appreciate you calling the G502 HERO your perfect gaming mouse. The combination of comfort, customizable buttons, and stylish design makes it a popular choice for gamers.

  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid gaming choice

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive and light. They have more expensive mice but this one just clicks all the boxes. Ghub is also the best software out there

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is actually great quality. Love the way it feels in your hand and has a good weight to it. Perfect for gaming because it has the buttons on the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Have been using it for over a year now. Great product with good customization options, including macros.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you're enjoying your Logitech G502 gaming mouse and that it has been working flawlessly for over a year! It's fantastic to know that you're taking advantage of the customization options, especially the macros. The G502 is designed for advanced gaming performance, and it sounds like it's truly enhancing your experience. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Perfect Mouse.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Mouse. So good I bought another one when I accidentally smashed my last one. Perfect amount of extra buttons for fps games and they can all be reprogrammed. Much better than my previous Razer mouse and the software doesn't have to be on to use my dpi profiles either. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best mouse in the business.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this was the best mouse in the business. I purchased the wired version because I wanted to save. It works really great. It has weights so that you can make it heavier if you like. What I love best is the scroll wheel. It is very smooth and it improves your experience in the UI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mousing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, manageable. Very good mouse especially with the application to use it. I love how the hand wraps around, very good mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Delivery was fast, well packed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is pretty new feel for me. Been a Razer user for kb and mouse for a couple of years. The mouse has a weight even if you don't have to add the extra weights to it. DPI with my razer and the g503 hero is as much as possible the same, at 700-800s. I'm working my way to the level of heaviness of the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Awesome mouse great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sexy, durable, stylish and high performance. For gaming or serious editing and other power use this is a great mouse. The leds are not as gaudy as other mice but well done and not overstated. Wheel is responsive and positive. Can you spend more? Always. Need to? Probably not.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Comfortable and Nice-Looking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech certainly makes some nice designs for their mice. This one is really cool. It has optional weights that make usage of the mouse comfortable, it has buttons on the side to be able to use, and of course, it has RGB. The DPI on it is absurd, but really accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for every day use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels greats in hand, easy to configure, smooth scrolling and movements.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear that it feels great in your hand, is easy to configure, and offers smooth scrolling and movements, making it perfect for everyday use. We appreciate your positive review! Logitech

  • Rated 5 out of 5 stars

    One of the best gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is really good dps can be changed and mouse speed is pretty smooth and it’s a fair price for how good this mouse is very good quality

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled that its customizable DPI and smooth tracking are hitting the mark for you, especially given its great value. We really focused on delivering top-notch quality and performance with this one, so it's fantastic to get such positive feedback! Logitech

  • Pros mentioned:
    Buttons
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great do it all mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Pros: Once you get Logitech G Hub working and all the buttons programmed, this mouse is fantastic when on sale. I think the new Razer Basilisk v2 gives it good competition though. You do get two extra buttons on the left side of left click (M1) over the Basilisk. The infinite scroll wheel is pretty handy when surfing the web or reading an online textbook. - Cons: Weight. It's a brick and it comes with more weights to make it an anchor. Razer trimmed up the Basilisk, so I hope Logitech can follow suit. Although the infinite scroll wheel is really good, the scroll wheel itself feels a slippery and doesn't have enough resistance when "locked." Left and right click (M1 and M2) are also a bit narrow for my fat fingers. Overall I really like this mouse. Shape, size, and functionality. Definitely worth a try for anyone, even FPS guys. However, I love the scroll wheel on my G203 and unwilling to give it up just yet. Gave the G502 SE to my brother who loves using it for League. If Logitech can reduce the weight and give it a better scroll wheel, I'll give it the 5th star.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good mouse for gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints whatsoever. Comfortable in the hand

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your feedback and happy to hear the product is working smoothly. Your experience helps us build better tools for everyone. Logitech

  • Rated 4 out of 5 stars

    Near perfect mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse with decent build quality. Only reason I don't give it five stars is because the dpi buttons are very sensitive, and I end up accidently hitting them in certain situatuons, but it's a very minor problem.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your thoughtful feedback! We truly appreciate your positive comments on the mouse’s performance and build quality, and we value your input about the DPI buttons—it helps us improve further. Logitech

  • Rated 5 out of 5 stars

    Great anything mouse, but especially gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse has worked flawlessly for almost 4 years, and I’m just now changing the battery for the 3rd time. It may be starting to show its age with the dreaded mouse lag, but it’s been a great mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      4 years strong with the G502! We appreciate you sticking with it & love to hear about its durability. Battery replacements are easy, hopefully a fix for the lag!

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    High Speed and great performance.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible value for a high performance gaming mouse. It has removable weight to adjust for ones preference. All the buttons and lighting is programmable. Clean and rapid click feel and feedback. Most of all it is extremely comfortable and feels more ergonomic than most. Highly recommended for any level of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    If your into FPS then grab this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gammer mouse. The wire does not affect your game. Changing the DPI is a breez. Weights are great and can be changed to your style. Would have gotton 5 stars but the button that slows down DPI for marksmanship/Sniper shotting is a little to far for the thumb and you have to make an effort to click it unless you have long thumbs. Other then that you get a nice RGB to make your mouse feel more alive. The price is right so get yours now.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Husband loves it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband says it’s awesome and super sensitive, works well with his online games and regular use too! The RGB lights go well with his keyboard and computer light too! It also came with weights that he said were awesome, seems weird that weights are needed to me but he’s the gamer so...... lol

    I would recommend this to a friend