Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7506 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 7,506 reviews
  • Rated 5 out of 5 stars

    great gaming mouse!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my computer, long lasting and extra long cord!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse for a long time. Just want to have a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Mouse Ive Ever Used

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse specifically to play Halo and oh my god do I love it. Best mouse ive ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a special mouse - have been using it with Win, Mac, Linux and Raspberry Pi. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good wired mouse. I am a gamer and have had no issues. Smooth control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile mouse, great quality.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use this mouse for gaming and work and it works perfectly for both.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy this mouse unless you like to change mouses every year. I have plenty of other friends that ended up experiencing the 502 starts having issues within 6 months. Mine started within the year with double-clicking and even experiencing issues with the right-click. Eventually could not really play any DPS game or even any game that required holding down the left and/or right click.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello noahchoi,
      I am sorry that the G502 gaming mouse is not working as expected. Please, reach out to Logitech G customer support for personalized assistance with this issue. Logitech appreciates your product review. - Leo from Logitech

  • Rated 4 out of 5 stars

    Favorite

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second G502. I beat stuff up. So glad I found another so close to home. Fits my hand well and is very customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for a gaming teenager,that doesn't want to throw a ton of money into a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Zack

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for a gamer. I'm guessing it was good he didn't want to return it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buttons

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse great to have a few extra convenient buttons for whatever you need

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too sensitive

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroller is way too sensitive for my job. Unable to navigate medical imaging software properly. Had to switch to a standard gaming mouse of this brand.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello BBcustomer! I'm sorry to hear the G502's scroll wheel was too sensitive for you. The G502 does have an option to switch between two different scrolling options, free scrolling and ratcheted. The button is located under the scroll wheel, which should fix the sensitivity of the wheel. Thank you so much for this feedback. I will definitely be passing this along! - Maggie from Logitech G

  • Rated 5 out of 5 stars

    Amazing mouse

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, especially when bought at the sale price. You just can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought previous model and now my Daughter loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, my kids like it too mach, they used it for games all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful little thing. Great for gaming. Came in quick. I like the color and it works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through 4 of these in my lifetime. The white and black is a neat new touch of flair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Double Click Issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first G502 Hero got a double click issue, like the mouse would left click multiple times during one stroke. It would do it on any computer I connected the mouse to. I contacted support, they requested video proof that the mouse was doing it, I provided it, they sent me a replacement. Then after 3 months THE REPLACEMENT mouse started double clicking. I'm so fed up with this garbage company.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi JoshP, thank you for your feedback! Be sure to check your device settings on GHUB software. This should not be the case, as the G502 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024148914 - Will, Logitech G.

  • Rated 2 out of 5 stars

    Would be a 5 star if it didnt double click

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months of light use, I can no longer right click consistently. aka i cant aim in in any fps. Without this issue though, this mouse would have been a 5 star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice mouse, I would recommend this mouse to a friend

    I would recommend this to a friend