Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$49.99
Save $20
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7594 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 7,594 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    502 mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been so great for me over the years. I bought another one for my son as well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear about your positive experience with the G502 HERO Gaming Mouse over the years! We're delighted you love it so much that you chose to share the precision and performance with your son. Thank you for your continued loyalty! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pretty Solid Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid mouse, comes with weights you can add to the mouse, thought it was useless but it helps a lot with gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback and are glad to hear the Logitech G502 HERO SE Wired Optical Gaming Mouse is working smoothly. Thanks for being part of the Logitech family. Logitech

  • Rated 5 out of 5 stars

    Excellent replacement for my broken Razer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is way better than my old one, which was a Razer Viper. I use the middle mouse buttons and side buttons all the time. These are way better than the ones on the Razer Viper.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse w/ configurable buttons and DPI

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He LOVES it. Easy for him to program gaming macros and to set the desired DPI for the specific game he's playing. He hasn't messed around with it yet, but it comes with a set of weights to truly dial-in the feel on this mouse. Corded so it never needs batteries!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Awesome mouse for an awesome price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenary of registrable buttons, I love the RGB button and the unlockable/lockable scroll button

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It Works Great For What It Was Bought For

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked great for what i bought it for. I have really enjoyed using this product for my E-Sports stuff.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the Logitech G502 HERO SE Wired Optical Gaming Mouse is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best mouse in the business.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this was the best mouse in the business. I purchased the wired version because I wanted to save. It works really great. It has weights so that you can make it heavier if you like. What I love best is the scroll wheel. It is very smooth and it improves your experience in the UI.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good for large hands and long fingers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hands are so big I can palm a basketball with little effort. I needed a large enough mouse that also wasn’t heavy and clunky. I put all the weights in which made it heavy enough but did not overdue it. Buttons are all placed in very convenient locations.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're so glad the G502 HERO is a comfortable fit for your larger hands and that you've found the perfect weight balance with the adjustable weights. We appreciate your feedback on the button placement as well! Logitech

  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Love Best Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very comfortable and cool gaming mouse, at a bargain price, I recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're enjoying the G502 HERO Wired Optical Gaming Mouse! It's great to know that you find it comfortable and cool, especially at such a great price. Thank you for the recommendation!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for both gamingnand regular use and its great. The weights are a nice plus.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Delivery was fast, well packed.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is pretty new feel for me. Been a Razer user for kb and mouse for a couple of years. The mouse has a weight even if you don't have to add the extra weights to it. DPI with my razer and the g503 hero is as much as possible the same, at 700-800s. I'm working my way to the level of heaviness of the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Awesome mouse great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sexy, durable, stylish and high performance. For gaming or serious editing and other power use this is a great mouse. The leds are not as gaudy as other mice but well done and not overstated. Wheel is responsive and positive. Can you spend more? Always. Need to? Probably not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best mouse I’ve ever had, especially for fps game

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in your hand, light enough without weights to be used in fps games and I even use this for homework and work. The quality is amazing. Might go wireless version next time for less annoyance but I knew I was buying the corded version and got what I payed for.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Comfortable and Nice-Looking

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech certainly makes some nice designs for their mice. This one is really cool. It has optional weights that make usage of the mouse comfortable, it has buttons on the side to be able to use, and of course, it has RGB. The DPI on it is absurd, but really accurate.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great do it all mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Pros: Once you get Logitech G Hub working and all the buttons programmed, this mouse is fantastic when on sale. I think the new Razer Basilisk v2 gives it good competition though. You do get two extra buttons on the left side of left click (M1) over the Basilisk. The infinite scroll wheel is pretty handy when surfing the web or reading an online textbook. - Cons: Weight. It's a brick and it comes with more weights to make it an anchor. Razer trimmed up the Basilisk, so I hope Logitech can follow suit. Although the infinite scroll wheel is really good, the scroll wheel itself feels a slippery and doesn't have enough resistance when "locked." Left and right click (M1 and M2) are also a bit narrow for my fat fingers. Overall I really like this mouse. Shape, size, and functionality. Definitely worth a try for anyone, even FPS guys. However, I love the scroll wheel on my G203 and unwilling to give it up just yet. Gave the G502 SE to my brother who loves using it for League. If Logitech can reduce the weight and give it a better scroll wheel, I'll give it the 5th star.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size, Software

    Rated 2 out of 5 stars

    Software issues plague an otherwise decent mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the build quality is good. It seems to be made with high quality materials and has some weight to it. It glides across a typical mouse pad very well with no issues. It is a bit on the smaller size for those with larger hands. All of this could be looked over if it wasn't for the horrendous software that you install to use this... Sadly I saw nothing but issues with the Logitech G Hub software. It is probably the worst peripheral management software I have ever used. Custom profiles never switched over, it constantly ignored changes and tweaks that I made, and my sensitivity would randomly change incessantly. No amount of tinkering and troubleshooting would work. I even tried different USB ports and complete reinstallation. I know I am in the minority due to the overwhelming love of this mouse by the gaming community. However, the software issues alone are enough for me to just look for something else. I will be returning as soon as I possibly can.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Hellishbutter,
      Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    High Speed and great performance.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible value for a high performance gaming mouse. It has removable weight to adjust for ones preference. All the buttons and lighting is programmable. Clean and rapid click feel and feedback. Most of all it is extremely comfortable and feels more ergonomic than most. Highly recommended for any level of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good mouse. I would recommend it to everyone.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well weighted gaming mouse.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for my vault hunting exploits in Borderlands 4.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We’re thrilled it enhances your gaming experience with great balance and smooth performance. Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    If your into FPS then grab this mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gammer mouse. The wire does not affect your game. Changing the DPI is a breez. Weights are great and can be changed to your style. Would have gotton 5 stars but the button that slows down DPI for marksmanship/Sniper shotting is a little to far for the thumb and you have to make an effort to click it unless you have long thumbs. Other then that you get a nice RGB to make your mouse feel more alive. The price is right so get yours now.

    I would recommend this to a friend