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Customer Ratings & Reviews

$37.99
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Customer reviews

Rating 4.7 out of 5 stars with 7633 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the product's fantastic overall performance, frequently highlighting its adjustable weight, comfort, and pleasant feel. Many also appreciate its controllable RGB lighting, reasonable price, extra buttons, and adjustable DPI. However, some customers find the overall size to be small and criticize the accompanying software. A few users also note the lack of wireless functionality as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 7,633 reviews
  • Rated 4 out of 5 stars

    Good gaming mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original non SE version for a long time so i decided to try the SE version. It was a little cheaper and it feels a little less expensive. More plastic and less metal feeling. Still a great gaming mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, but wasnt as expected. It has a loose mouse wheel option which is tok sensitive and a regular mouse wheel which requires a little too much force to scroll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts about 2-3 years with heavy use. Best clicker out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming. I absolutely love it. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Budget Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice budget gaming mouse from Logitech. The G502 series are all terrific and this mouse is no different.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, thank you so much for this great review of the G502 Hero mouse! If you ever have any issues with the device in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks, get direct assistance, as well as find warranty information. Thank you for being a Logitech customer!

  • Rated 2 out of 5 stars

    Buttons prone to fail within a few months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complex plastic shapes attract dirt, and the left and right mouse buttons fail far quicker than is appropriate for a mouse. G Hub software is annoying and overly complex.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Forest, Very sorry to hear about your disappointment with the G502 HERO Gaming Mouse. The great thing about the G502 is that it does come with a 2-year limited hardware warranty because Logitech takes pride in the products and services we offer and we want you---our customers---to enjoy them just as much as we do. Here's the link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. In regards to G Hub, there are many helpful videos on YouTube that will help you make it less annoying and more simple. Hope that this helped and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 1 out of 5 stars

    Great mouse, terrible durability

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved my G502 ever since I first laid my hand on it. However, after only 3 months the mouse starts having difficulties registering me holding down the left mouse button ( essentially my gun would stop firing mid-spray) It would appear that I'm not the only one with this issue after searching and please just be aware that this issue exists and happens to many people. Other defects include the roller giving out after a few months of use and etc.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, I'm sorry to hear you're having some issues with your G502 Hero mouse. It certainly sounds like somethings wrong with the device, so I would recommend contacting Logitech support via our support site. There you can get troubleshooting tips and tricks as well as submit a warranty claim if necessary.

  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, shape is comfortable and buttons are placed perfectly. It has a thinner cord too that cuts down on drag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably priced, almost too many options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mouse because it syncs with my Logitech keyboard. It took me a bit to get the sensitivity dialed in the way I like it, but it definitely has many customization features. Seems to be pretty solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really cool that it comes with the weight adjusters. DPI button is a must have for me and it comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Price was right and the driver let’s you specify settings for different games which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    g502

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grate mouse. very accurate using the hero sensor gaming was good. the mouse glide on any surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse I’ve had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great choice for gaming . Has great response and gets the job done quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no dissapointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received the mouse as a gift and threw it onto our extra pc. works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several of these and have tried others, I always go back to this gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse ever. I’ve had 7 brands. This one rocks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on the market for price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this mouse is ridiculously cheap for how good it performs! Bought my son one right after I got mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job with it was wireless at same price love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as it was intended to. Programmable buttons is great for gaming and the weights help as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you’re contemplating it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It’s nice to setup sensitivity with their program.

    I would recommend this to a friend