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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 7,507 reviews
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good gaming mouse for smaller, more narrow hands.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming mouse. There aren't a ton of buttons but the wheel has a great weight to it as well as the mouse. It even comes with extra weights to make it heavier if you prefer that. Be warned if you have large wide hands like I do. This mouse is incredibly narrow more so than most others in the Logitech family. If you're a claw gripper and have smaller hands you'll like this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Monster mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great gaming mouse. It has multiple and I mean multiple wheels and buttons to do all kinds of different things and they are all programmable. Everything has a great feel to it and the mouse even comes with extra weights to give the mouse a little weighted feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    g502 hero weighted mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how you can make the mouse lighter or heavier with the provided weights

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s one of the coolest features of the G502 HERO—customizable weight tuning really lets you dial in the feel that’s just right for your playstyle. Whether you prefer a feather-light glide or a bit more heft for precision, it’s great to have that flexibility. Glad to hear it’s working well for you! Logitech

  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking works great. The weights are easy to adjust and the software is user friendly. This is a great value for an awesome gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I found my mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am picky about my mice. I am on my third one. Third time is the charm. First started with a CORSAIR HARPOON RGB mouse. Returned it because of the battery life....maybe I was spoiled with Logitech lifespan in the past. Nothing was wrong with the mouse. Occasional lag. Second one was the budget Reddragon M607. Returned it because it felt too big in my hand. I could tell a difference in the performance of the Corsair and it. This one is right with or better than the Corsair on performance. Took a moment to get accustomed to all the buttons. I already had the G Hub software installed for my G923 so it picked up the mouse upon plug in. The software could be better on the customization of the mouse RGB lightning. I have not played a game yet to see how the macros works, but look pretty straight forward. I installed all the included weights and felt good to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for a G502 Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Corsair Vengeance i7300 for our daughter since her old PC was on its last breath. One of the things needed was a mouse to go with it and we are familiar with the 502 series and have the wireless version on one of our PC's. This is virtually the same as the wireless version with exception to being wired. All functions are identical and build quality seems the same. It programs through GHub software just the same as the wireless model. I set it up just as we have ours and it worked perfectly. For the cost difference to the wireless version, this was an easy decision since she had no need for wireless on her PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The classic go-2 for reliability and options.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lately I've been building a lot of computers for friends and family as all our kids are getting older and wanting their own computers. Every system I've built, I give them this mouse. Even for the computers that aren't meant for gaming because this mouse has proven itself to be accurate, reliable, and have plenty of options for customization. I knocked one star off for 'Value' because the USB cord used to be braided for additional protection but they have removed that to save on production.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for a great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a super right hand dominant gaming mouse like my old one. But has way more customizable software and feels nice in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort, Weight

    Rated 4 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, lots of buttons, and you can change the weight of the mouse too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    good depends on preference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is perfect for gaming and very durable but the wire is very flimsy. The weights that come with the mouse make a huge difference but at first even without the weights it’s still a bit heavy so it all depends on your preference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good mouse, especially for gaming. Quite easy to customize to your wishes.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate you taking the time to share! It’s awesome to know our product is working well for you. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Best wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and feel. Some buttons are hard to hit but love how you could customize it all even the RGB logo. Got this because can’t live without their scroll wheel which can be adjusted with button on the fly. The weights are pretty nice and allow some nice fine tuning for feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out of the box with no setup required. The build quality is solid and after 1 week of use no issues. What I like about this product: easy of use, software is very simple and allows for a multitude of mouse customizations, appearance of futuristic space ship is nice to look at, solid build quality, plenty of customizable buttons, optional weights, works out of box with no configuration, or setup needed to use on any application. What I didn't like: lack of a lot of rgb lighting (only 4 lights on this mouse), max polling rate is 1000 hz and cannot go any higher than that, cord is not detachable. Overall a really solid option.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. We appreciate your detailed review and will take your suggestions into consideration for future improvements.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Still Can't Be Beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staple gaming mouse. Weight and precision are spot on.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s great to hear! We’re glad the weight and precision are hitting the mark for your gaming needs. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Nice and Easy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable optical mouse, after The weights was added you perceive a very special feeling during the gaming sessions. You must be downloading the mouse app to get a better configuration and playing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    It’s a mouse it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, I was tired of having to charge my wireless mouse and have it die while gaming so I got this one which really works with no software installed. I’m too lazy to download the controller though the default colors are fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a fantastic choice for gaming! Its HERO 25K sensor provides precise tracking up to 25,600 DPI, and the customizable RGB lighting adds a nice touch1. It's great that you're finding it reliable without needing to charge it constantly. Logitech

  • Rated 4 out of 5 stars

    Gets the job done without any fuss

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not a perfect mouse this one will easily handle anything the average gamer needs without any fuss. It may not be the best for MMO players who require a lot of keybinds and may want more mouse buttons for easy access but fps, singleplayer, general use, this mouse will do just fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for this clear and balanced review of the Logitech G502 HERO! We appreciate you noting that it "gets the job done without any fuss" and is an excellent choice for the average gamer, especially for FPS and general use. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and responsive mouse. The weights help make the mouse react the way i want it to.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is your new gaming weapon of choice! We love that you find it incredibly responsive and the adjustable weights help you tailor it to your exact preferences. Dominate the competition in comfort and control!

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Mouse - OK Software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only mouse I buy. I use it for gaming and for working in an office environment. I have been using this mouse for years. I have never had an issue with the buttons not working while gaming nor working. I have had one mouse fail on me, but that was 2 years after I bought it. Sometimes the Logitech software has issues, but the mouse itself is great!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Excellent gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Great for gaming. Has lots of functions and mouse keys.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech