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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 7,524 reviews
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has way more features than I need, but I love how light-weight and fast it is. I’m very happy with this mouse. The colored lights to tell you what setting it’s on is a nice touch.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi MarkD, Thank you taking the time to share your thoughts and feedback of the G502 HERO Gaming Mouse with this rave 5-star review---glad to hear how happy you are. If you haven't done so already and for some added benefits, I highly suggest that you use Logitech's G Hub software which will allow you to customize the settings for your G502 and personalize buttons to your liking. Here's the link to the download:  https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse. Hope that you found this useful and that all continues to go well. Thank you for being a Logitech customer. - Richard from Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for the price plus i prefer a wired mouse over wirless the last mouse i got from logitech lasted me 10 years hopeing this one will too!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a fantastic endorsement for the Logitech G502 HERO! It's great to know you find it an amazing mouse for the price, especially preferring a wired connection. Given your past Logitech mouse lasted an impressive 10 years, it's clear you're confident this one will also deliver incredible longevity! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Customizable weights is a gamer changer I never kn

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has last well so far. Bought it for my teen for Christmas and he’s pretty rough on his computer mice and controllers and he hasn’t broken it yet. Lol. I love that it has weights so you can customize it. I wish my mouse had that option.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse because of the extra buttons it has that you can easily access for gaming, I use them for the buttons I use more like on cod I added the sprint and the grab and I can do so much more since my left hand doesn't have to do everything plus it is very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was in stock at the store. It took a few days to ship. It's working out well so far. It just takes a little getting use to the "click" when using the scroll wheel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO mouse is working well for you, and we appreciate your patience with shipping and your input on the scroll wheel. Your comments help us continue improving both performance and availability. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Gaming Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Very accurate and lots of programmable buttons. I never thought I'd replace my trusty MX500 series but I think this has done it! Adjustable sensitivity for switching between movement and sniping via a scope, very responsive buttons, it's a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    button mapping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good back up mouse and great button mapping. pairs great with g hub

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! We’re glad to hear our product is delivering the quality and convenience you were looking for. Your feedback helps us keep improving, and we’re grateful for your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    The Perfect Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my previous G5 that I had since around 2010 or so. Feels and performs exactly the same!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our product is meeting your expectations. Your support helps us continue to innovate and improve. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Monster mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great gaming mouse. It has multiple and I mean multiple wheels and buttons to do all kinds of different things and they are all programmable. Everything has a great feel to it and the mouse even comes with extra weights to give the mouse a little weighted feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good gaming mouse for smaller, more narrow hands.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming mouse. There aren't a ton of buttons but the wheel has a great weight to it as well as the mouse. It even comes with extra weights to make it heavier if you prefer that. Be warned if you have large wide hands like I do. This mouse is incredibly narrow more so than most others in the Logitech family. If you're a claw gripper and have smaller hands you'll like this mouse.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I found my mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am picky about my mice. I am on my third one. Third time is the charm. First started with a CORSAIR HARPOON RGB mouse. Returned it because of the battery life....maybe I was spoiled with Logitech lifespan in the past. Nothing was wrong with the mouse. Occasional lag. Second one was the budget Reddragon M607. Returned it because it felt too big in my hand. I could tell a difference in the performance of the Corsair and it. This one is right with or better than the Corsair on performance. Took a moment to get accustomed to all the buttons. I already had the G Hub software installed for my G923 so it picked up the mouse upon plug in. The software could be better on the customization of the mouse RGB lightning. I have not played a game yet to see how the macros works, but look pretty straight forward. I installed all the included weights and felt good to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for every day use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels greats in hand, easy to configure, smooth scrolling and movements.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear that it feels great in your hand, is easy to configure, and offers smooth scrolling and movements, making it perfect for everyday use. We appreciate your positive review! Logitech

  • Rated 5 out of 5 stars

    Great Value for a G502 Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Corsair Vengeance i7300 for our daughter since her old PC was on its last breath. One of the things needed was a mouse to go with it and we are familiar with the 502 series and have the wireless version on one of our PC's. This is virtually the same as the wireless version with exception to being wired. All functions are identical and build quality seems the same. It programs through GHub software just the same as the wireless model. I set it up just as we have ours and it worked perfectly. For the cost difference to the wireless version, this was an easy decision since she had no need for wireless on her PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is pretty great, software is not the best, but that can be worked around. Once I learned how to lock the scroll wheel, it got 100% better as a mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback on the G502 HERO! We're glad to hear you're enjoying the mouse itself, especially after getting the scroll wheel locked in. We acknowledge the software could be more intuitive and appreciate you bringing it to our attention as we're always working to improve the user experience for everyone. Logitech

  • Rated 5 out of 5 stars

    Durable customizable incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I just replaced it after using it for 10 years incredibly durable buttons exactly where I want them. The only drawback is if you're a left-hander I apologies

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re happy to hear everything’s working well. Your feedback helps us improve. Logitech

  • Rated 5 out of 5 stars

    The classic go-2 for reliability and options.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lately I've been building a lot of computers for friends and family as all our kids are getting older and wanting their own computers. Every system I've built, I give them this mouse. Even for the computers that aren't meant for gaming because this mouse has proven itself to be accurate, reliable, and have plenty of options for customization. I knocked one star off for 'Value' because the USB cord used to be braided for additional protection but they have removed that to save on production.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for a great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a super right hand dominant gaming mouse like my old one. But has way more customizable software and feels nice in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort, Weight

    Rated 4 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, lots of buttons, and you can change the weight of the mouse too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Ive owned this mouse for about 7 years and just had to replace it. It last a long time and preforms great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your G502 HERO lasted for 7 years and performed so well! We appreciate you sharing your experience and are glad to know our products can provide such long-lasting performance Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    good depends on preference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is perfect for gaming and very durable but the wire is very flimsy. The weights that come with the mouse make a huge difference but at first even without the weights it’s still a bit heavy so it all depends on your preference

    I would recommend this to a friend