Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 7,507 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My son bought this for his gaming computer and has been happy with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    This is the way

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for whatever games you need a good mouse for. 11 customizable buttons and a groove to keep your grip and thumb comfortable. You can even customize the weight of it for a better feel for you. Looks nicer than those more expensive ones too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, is súper confortable . I can play better because this have a lot of options

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad that the G502 HERO is comfortable and has helped improve your gaming experience. Thank you for sharing your positive feedback!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great feel

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my trackball with a quality mouse. This is it. Love the weight and feel of this mouse. Easy to program - I’m using it to play WOW classic again. Glides like It was on glass ball bearings . Quick delivery by Best Buy. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    pretty good -- **insert thumbs up here**

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for friend, but this is what she had to say about it -- "pretty good mouse for gaming, although from switching from a razer deathadder, it felt smaller and has no thumb or pinky rest. it is cheaper though. -- (switched bc prev. mouse was "disintegrating" after 7 years and a friend who used this for 10 years suggested this one)."

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Holy Grail Mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Works great and lasts forever. My most recent purchase was a backup because it was a great sale price, but I've been using the same mouse for like 7 years now. It's beat up and deteriorating, my birds chewed up the cord and the rubber a bit, but it's still going strong. My issue with mice used to be the right click breaking because of specific games I play, but no issue at all still. Highly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so impressed to hear that your Logitech G502 HERO wired gaming mouse has been such a reliable companion for the past 7 years! It's a testament to the quality and durability of our products.

      We understand that your mouse has taken a bit of a beating, but it's great to hear that it's still functioning well despite the wear and tear.

      Your insights might be helpful for others who are considering purchasing a similar mouse. Thanks again for taking the time to share your feedback.

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Heal my wrist

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist asked me for new mouse and my friend recommended this. Very comfortable. Strong feedback at clicking (a bit noisy, tho). It also has button to change mouse speed to get rid of control panel. Also has weights to make it heavier tho I don't need them.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Best value mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse and works wonders. So many features such as the amount of buttons and the program to reassign the buttons with Logitech is astounding. Weight of the mouse can be added on to it as well which makes it perfect for preference.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Pretty good mouse for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortavle for large hands, and has additional weights to customize feel of movements. Software to customize buttons could be a bit more user friendly but is easy enough to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 4 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, accurate, high speed mouse Weights for custom mass Plenty of buttons you can program with the app I took one star because the app that works with this mouse does not work with older items like the G105 Keyboard (which I use) so you have to choose because the new app also does not like the old app installed

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love the mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Apple and Windows, love the weights in them. Good to remove and add in. Easy to do.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! It’s awesome to hear the mouse is performing well across your devices—and that the customizable weights are making your setup even more comfortable. Enjoy dialing in that perfect feel! Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great beginner gaming mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginning gamer mouse and well priced. Comes with weights and software download to program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your thoughtful review of the Logitech G502 HERO. We appreciate you highlighting its affordability and customization options, which make it a great choice for beginning gamers.

  • Rated 5 out of 5 stars

    Excellent mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It has a great response and I love the ability to change DPI on the fly. It is also helpful to hold the DPI shift button down when sniping for precise aim. When surfing the web I also enjoy the ability to change the scroll wheel from smooth to stiff.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great mouse.

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and lots of buttons. Feels durable and hopefully it lasts a long time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you find the G502 HERO comfortable and durable! The buttons offer plenty of customization options for your gaming needs. Enjoy dominating the competition!

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. Ease of use, size, color, and price was not too bad.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're thrilled to hear your son loves the G502 HERO! It's always rewarding to know our products are making a positive impact on gamers' experiences.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Perfect Gamimng Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in oove with this gaming mouse. Super smooth, customizable weight and very responsive on gaming!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Ricky! I'm happy to hear you're enjoying the G502 mouse! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance. The G502 has a 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Very nice, with a few quirks.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sensitive mouse with easily programmable extra buttons. Very comfortable in your hand and comes with optional weights for those who prefer it. Limited adjustable RGB. My only issue is to program you have to install to program it. It gets a bit glitchy and forgets your setting occasionally. Also, some games don't register some of the extra buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech is GOATED and you Know it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get wireless! I was debating on getting a wireless controller but gave the wire a go and don't regret it! Better response time than wireless AND you don't need batteries. The ergonomics are great and the light schemes it has are pretty neat. Not a bad price, especially considering Logitech mice are the industry standard!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear such an enthusiastic endorsement of the G502 HERO! Your insights into the benefits of a wired connection and the mouse's overall performance are spot on. Thank you for sharing your passion for Logitech products!

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Solid Mouse!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse! I didn't realize I needed it til I got it! :) Great for gaming and it lets you select a different profile for work. Like that it comes with weights, I like the mouse to be a little heavy. Subtle RGB which is a rarity :)

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a lot of mouses before but none of them feel as nice as this one and I really love the weight on it too and overall it’s just a really nice grasp on it too

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled you've found this mouse to be the nicest feeling one you've tried, and that you love the weight and overall grasp. It's wonderful to know it's such a great fit for you! Thanks for sharing your positive experience! Logitech