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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7594 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 7,594 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent feel

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted last year or so with no problems. Daily heavy gaming use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Teen approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is actually my son's review. He used his birthday money to buy this mouse. Visually it appealed to him and he was easily amused that the logo graphic changes colors. More importantly he says it feels good and the button placement is solid. If you go to the manufacturer website there is additional software you can download that will allow you to customize different button configurations and save them by specific profile. My son credits this mouse for his additional kills earned on Fortnite. He's happy and that makes me happy. However as he is a teenager, we opted for the extra warranty just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Very precise, good variable weighting too

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling mouse. With the removable weights I was able to get close to the same desk feel as the wireless G602 I am replacing. My only complaints are the placement of the thumb buttons, but that may be due to my grip. I imagine with a palm grip style they'd be in the right place, but I've got big hands so they with a fingertip grip the thumb buttons all require a little more movement than I'd like.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Cool colors and feels great in the hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice weight to item & functions really well. Plenty of buttons and really cool colors for the price. Definitely I must have for any gamer or just because you like the look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in the hand and nice feeling scroll wheel

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying Logitech - G502 HERO Wired Optical Gaming Mouse. We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for multi-tasking and other big jobs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this, along with a Logitech Keyboard. I was needing a mouse with programmable buttons, this took care of my needs and then some. The LGHUB Software will get you set up and going, before you know it. Just like the keyboard, if you're not familiar with setting up macros, this may take a little bit to understand, not difficult, though. Just give it a bit and you'll have it all figured out in no time. The mouse includes some weights to insert, in case it feels too light. Give it a try, see what you think. You can adjust quite a few settings, as well. I do a lot of multi-tasking, this has helped me out a lot. If you do a lot of switching between apps, scrolling and use multi-monitors, you'll love this.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has way more features than I need, but I love how light-weight and fast it is. I’m very happy with this mouse. The colored lights to tell you what setting it’s on is a nice touch.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi MarkD, Thank you taking the time to share your thoughts and feedback of the G502 HERO Gaming Mouse with this rave 5-star review---glad to hear how happy you are. If you haven't done so already and for some added benefits, I highly suggest that you use Logitech's G Hub software which will allow you to customize the settings for your G502 and personalize buttons to your liking. Here's the link to the download:  https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse. Hope that you found this useful and that all continues to go well. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 5 out of 5 stars

    The G502

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is an excellent mouse for it's price point, great sensors, feels great to use, the only complaint I can make about it is the weight, as it is quite heavy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the thoughtful feedback! We’re glad the G502 HERO delivers on performance and feel—your insight about the weight helps us make things even better. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best MMO/Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, this best buy in particular is always great and timely, With amazing product!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying Logitech - G502 HERO Wired Optical Gaming Mouse. We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse because of the extra buttons it has that you can easily access for gaming, I use them for the buttons I use more like on cod I added the sprint and the grab and I can do so much more since my left hand doesn't have to do everything plus it is very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long cable for if you have a big table, response is pretty good

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 HERO mouse! We appreciate you highlighting the long cable and good response. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always used the G502 series since college. It fits perfectly on my hand, and more comfortable on my wrist duriong long sessions of gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sticking with the G502 series all these years! It’s awesome to hear how well it fits your hand and keeps your wrist comfortable during those long gaming marathons. Here’s to many more epic sessions ahead! 🎮 Logitech

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent scrolling wheel and runs smoothly across the pad. Excellent design with the thumb rest making it a very comfortable mouse to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! It’s great to hear our product is serving you well. We’re grateful for your support and proud to be part of your tech setup. Logitech

  • Rated 5 out of 5 stars

    Great anything mouse, but especially gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse has worked flawlessly for almost 4 years, and I’m just now changing the battery for the 3rd time. It may be starting to show its age with the dreaded mouse lag, but it’s been a great mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      4 years strong with the G502! We appreciate you sticking with it & love to hear about its durability. Battery replacements are easy, hopefully a fix for the lag!

  • Rated 5 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with the performance of this mouse. It’s very customizable and very easy to use. The LED features are nice. It also fits in the hand very well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming mouse. Has some buttons you can map, lots of DPI and lighting options and even comes with removable weights so you can adjust how heavy the mouse is to your preference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Customizable weights is a gamer changer I never kn

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has last well so far. Bought it for my teen for Christmas and he’s pretty rough on his computer mice and controllers and he hasn’t broken it yet. Lol. I love that it has weights so you can customize it. I wish my mouse had that option.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Monster mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great gaming mouse. It has multiple and I mean multiple wheels and buttons to do all kinds of different things and they are all programmable. Everything has a great feel to it and the mouse even comes with extra weights to give the mouse a little weighted feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Sleek design, ergonomic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a gaming mouse you want to meet a few basic criteria to make it worth the money spent. Quick analogue response, sustainable comfort through long use, and long lasting. The cord is the only downside. For 30 more dollars you could wind up with the cordless version and remedy that. Call me cheap...

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Perfect for gaming and works well with work due to having the ability to map keys to the buttons of the mouse. Versatile, light (which can be made heavy with the included weights), and extremely easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the fantastic feedback on your Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear it's perfect for both your gaming and work, especially with its versatile key mapping, customizable weight, and ease of use. It's great to know you're getting such a versatile experience from it! Logitech