Customer Ratings & Reviews

*THIS HAS NOTHING TO DO WITH QUALITY OF THIS MOUSE OR THE QUALITY OF BEST BUY, BEST BUY RULES* but I, truly, with every bone in my entire being, am appalled with Logitechs customer service. The mouse is of great quality I was super pleased with the feel and the haptic feedback from the mouse clicks and the thumb buttons, it's awesome. The adjustable weights in the bottom??? This mouse is living in 2045! I purchased it for gaming on my laptop which is a MacBook (gross, I know. pc is on the way), but the software wasn't compatible with Big Sur, the new Mac OS, which is fine but in order for me to figure all of this out I had to do all of the research by myself. You might be thinking "eww what a brat" but I'm dumb so it took forever and ever and ever. I was sitting on a live chat with Logitech AFTER a person connected for about 20 minutes waiting for "Kim. G" to say something which she never did, then I called them and I was waiting in a queue for well over 30 minutes (obviously with covid wait times are extended I get it but 30 minutes??), then when they finally did answer the girl could barely speak English and was really just trying to get me off of the phone. She sent me steps to resolve the issue and the steps were for Windows 10 troubleshooting????? She never even asked what operating system I was using, and that should be the absolute first question asked. Idk, very unprofessional all round. Again, the product is nice, don't get this twisted the mouse is definitely quality, but don't buy it if you're a tech dummy like me that relies on tech support, because unfortunately you won't receive any tech support.

Great mouse! I love the Logitech G suite application (used to customize pointer speed, targeting mode speed, etc). I love the toggle that allows the scroll wheel to spin like crazy, or have weight to it too. Being able to change the weight of the mouse is nice as well!

Fits my hand and is highly adjustable. The adjustable weights are perfect.

I got this mouse for my birthday about a year ago and, i will say this mouse is so good i love the feel of it and the price.

Clicking is a bit loud for me…but a nice mouse overall. Felt good in the hand.

I’ve used many mice in my day. Razer Naga, Corsair Pro, etc. this has the most comfortable palm arch, thumb buttons and left/right click placement. It is a heavy mouse if you don’t remove the weights but I prefer heavy. I 100% recommend this mouse over anything and especially for sale at $29.99 it’s an ultimate steal

I've had the mouse now for about 1 month. Took a few weeks to get adjusted to all the new settings and especially the weights you can put underneath the mouse. The mouse is flawless when moving it around no hiccups there and the amount of key options is amazing especially if you set them to your specific needs either be using it for daily use or for gaming. I'll probably update my review after a year or so to see how its hold up.

This mouse has amazing weight customization, comfort and overall feels great!

I have had it for almost 2 years and it still works!

The mouse is very nice and smooth, and has a lot of buttons, and easy to use settings program.

Lovely mouse, just the right amount of buttons to program for mmos. Easy to set up and use!

Perfect build quality, looks very solid and elegant. Initially I thought maybe it’s too fancy for office use, but in fact it looks quite low profile and nice. Also considering the wired feature (no need to worry about battery), a lot of keys, and the price point, I think it’s the perfect mouse for office use.

I replaced the cheap mouse that came with my Cyber Power prebuild and I got this based on a friends recommendation and it is fantastic. It feels super smooth and fits my hand nicely. I love that it has extra buttons on there for nice key mapping in shooter games.

This was an "Open Box", reduced about $2.00 from regular price. It was missing the weights. Somebody didn't check the box too well. Couldn't take it back since I was headed out of town for an extended trip. So, a little CnC Plasma table work and I made my own set.

Great performing mouse for gaming. I had to get used to mapping the buttons in the Logitech software, but it was pretty easy to use.

The feel and look of this mouse is high quality, the side anti-slip grips are top notch, I honestly dont know why this is only a $40, this definitely could sell for way more.

Great programmable software almost great mouse. I use for fps games. the scroll wheel is WAY too loose. I always have it on the clicker thing option so it doesn't go scrolling crazy. I wish i could tighten it up and lower the sensitivity on it. The second thing for me is that the G8 button can be a pain to use sometimes. They should have just moved them over above the G5/G4 buttons. I will probably return this for the Razer - Naga Trinity

I bought my G502 over 2 years ago and have used it every day ever since. For the most part I haven't had any problems with it and have loved the mouse. Here are the pros of the mouse and why I will probably buy it again: It fits my hand nicely Has lots of buttons that can be configured to whatever I want Has a great mouse wheel The weight system is amazing Now for the cons: The covering over the cable is a pain in the neck. It frays and causes the cable to kink. On mine the frame of the mouse squeaks when I press certain buttons. (it always has done this, probably should have brought it back and gotten a new one when I bought it) The pads on the bottom of the mouse eventually start coming off. I have had to get rid of the corners of the pads on the bottom of the mouse. This started happening after about half a year, though lately it is getting worse. The bottom of the mouse has a magnetic clip to hold it on. This isn't strong enough. It has fallen off countless times in my backpack. Overall I would recommend this mouse if you want a mouse that has lots of buttons. It works well both for work and gaming. I will be buying another one soon, though it probably will be the wireless version (the cord is too annoying on the corded one). If you get it, make sure to check if there are any problems. Don't be afraid to bring it back to the store for minor issues such as squeaking buttons.

Really nice mouse. The software is a bit tricky to navitage but once you get it down it becomes simple. Definitely glad I bought, worth the price.

friENDS girlfriEND boyfriEND LOGITECH G502 IT HAS NO END THIS ABSOLUTE UNIT HAS SURVIVED OVER SIXTY OF MY MLB BASEBALL THROWS AND THE ONLY THINGS BROKEN ARE MY ARM AND MY DESK