Customer Ratings & Reviews
- Model:
- 910-005469
- |
- SKU:
- 6265133
Customer reviews
Rating 4.7 out of 5 stars with 7505 reviews
(7,505 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Banger mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent mouse well worth the price and has good grip
I would recommend this to a friendRated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable. Have not had any issues with this product
I would recommend this to a friend- Pros mentioned:Weight
Rated 1 out of 5 stars
Started great now, not so much.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this back in April of 2020 because I've ALWAYS had great products from Logitech and needed a replacement for my G403 HERO. In August of 2020 (4months later) I noticed the right mouse button starting to act funny in games, at first i thought it was lag or what have you, but it just kept happening. September rolled around and now i get a click on it 50(ish)% of the time and it's near impossible to hold it to ADS on the FPS i play. Its so bad that i have my 10 year old Microsoft mouse out because the 502 just chooses at this point when it wants to work. The adjustable weight was AMAZING and size is perfect for me but 4 to 5 months is not long enough for a 50USD mouse to last. I'd recommend the other mouse if you are comparing the two.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having click response issues with your G502. Our Logitech G lineup comes with a 2 year manufacturer warranty. Please visit us so our technical support team may assist you: https://support.logi.com/hc/en-001/categories/360001764393-Gaming
Rated 5 out of 5 stars
Great Gaming Mouse for the PRICE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially purchased the Razer Death Adder but was disappointed as it felt too light and cheaply made. I exchanged it for the Logitech Hero SE which was $25 at the time. I read a lot of reviews before making my decision and I'm glad I did. I've always used Logitech gaming keyboards and always loved the reliability and RGB software. This mouse is fantastic especially with the adjustable weights. It feels solid and the minimal lighting is nice. My only gripe about it is the mouse wheel which has no rubber grip. Other than that its one of the best mice I've used.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Fav gaming mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.favorite gaming mouse i've ever used. Lots of software options to customize per game profiles.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
GREAT MOUSE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's really good for gaming! I've tried it for FPS. It's not good for WOW or MMO's...Other than that solid and heavy too. You can control the weight too!
I would recommend this to a friend Rated 5 out of 5 stars
Sport Edition!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. highly recommended for gaming and regular use. feels great in your hand
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Great Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Mouse is a really good mouse. There are weights so if its to light, you can ,make it heavier. Its the perfect mouse for gamers.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great mouse for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have owned the original g502 for almost 4 years now and the scroll wheel unfortunately stopped working properly. after doing tons of research on a new mouse here i am buying another newer version of the g502. logitech has really made something special with this particular model and im glad to see its still an option after all the years of heavy use my old model got.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 2 out of 5 stars
Left Click Button issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this mouse a lot when it was an actual, working piece of tech. It was a great mouse, great for gaming, the additional buttons on the side being mapped to common keybinds was a much needed, much less complicated ordeal than with my previous mouse, fit well in my above average sized hand, and this mouse served me good for a decent chunk of time - from around October 2020 until about 2 weeks ago - but when it rains, it pours. At first the left click sometimes just didn't register and I didn't think much of it. Sometimes tech is just wonky like that. But boy, it went on a straight downward spiral. Now almost every singular click becomes a double click. I can not drag and drop anything in my files without a hiccup and having it drop my file somewhere I passed over, or have it drop that file and pick up whatever file was under it instead. It occurs probably 50% of the time now, which is completely unacceptable. I got this mouse on sale for about $25, when the price tag said it was normally $80, so I guess I really did end up getting what I paid for, huh? This is the first time a mouse has ever broken like this and it's not an issue I ever even thought about, so I didn't bother getting the warranty. I've never dropped it and take good care of it, it just became a dud, which is sad. When it worked I loved it. If I find a similar model on sale again I might consider another Logitech mouse, but for now I'll be trying a different brand.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Quasartist, thank you for your feedback. The G502 HERO is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024148914 - Will, Logitech G.
Rated 3 out of 5 stars
Good mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My two gripes is two of the buttons are awkwardly placed and the cord gets in the way
I would recommend this to a friendRated 4 out of 5 stars
A very good mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse feels great in my hand, and it works really well! There were a few issues I had at one point where the software would forget my settings every time the computer restarted, but it has not happened since. I have run into a double click issue after a few years of using it, which seems like it is a common issue. Overall though, I really enjoy the mouse.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 2 out of 5 stars
Cheap switches brings the score way down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right and left switches are notorious for failing. Frequent double clicks when clicking once. Fails to hold in a click and drag. Look it up. Many guides and videos on how to replace these cheap switches. Otherwise a great mouse until the switches fail.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your experience with the G502 HERO. We'll definitely make sure that this is communicated with the relevant team for them to check it out. Thanks so much!
Rated 3 out of 5 stars
Get a extended warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead in less than a year. Worked great when it was working.
No, I would not recommend this to a friendRated 1 out of 5 stars
Just don't do it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a profound love of Logitech products. I own 3 G513 Blue keyboards, MX Master 2x cordless mouse, 4K, and 1080 Web Cams—all excellent products. This mouse developed the dreaded "double-click," rendering the mouse nearly useless. Worse than the double-click is the dropping of the mouse click while trying to drag something. Maddening. I bought this mouse in 2019, and I use the mouse for day-to-day work, graphics design, and video editing. I'm not a gamer. It took until now to develop the click issue. It is out of warranty by a lot, but I will NOT be replacing it with a Logitech mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing and we regret to hear that the product did not meet your expectations. Your feedback is important to us, and we'll make sure to share it with the right team.
Rated 1 out of 5 stars
This is a shame....I loved my old g502
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I genuinely like this mouse. My issue is with the components inside. I RMA'd this mouse because the right click did not function properly due to the cheap Omeron switched inside. This is a known issue. I got a replacement from Logitech except this new one has the same issue. I have the same exact issue with the new replacement 6 months latter. I Love the design and the weight of the mouse it feels amazing and loved it's performance. But having to replace this mouse every six months ? This is a pure shame. There is no fix this and This is a known well documented issue online. Many have gone a far a voiding the warrenty and replaced the switches with better ones.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Jacob. Thank you for taking the time to write your review of the G502 HERO mouse. I'm sorry to hear that you're not happy with your new G502 due to the switches failing. As you know, the warranty covers the failed switches and I hope the RMA process wasn't too cumbersome for you. Again, I'm sorry you're experiencing these issues.
-Charlton at Logitech
Rated 1 out of 5 stars
money down the drain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after two months of use the mouse died. even razer lived a year. a bad purchase, not recommended. the mouse just turned off and stopped working, attempts to connect to other PCs did not lead to anything. not recommended.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your disappointment with the short lifespan of your G502 HERO Wired mouse. We apologize for the inconvenience and the failure of the product after only two months of use. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Rated 3 out of 5 stars
Scroll wheel is awesome before it breaks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scroll wheel broke within the first week and now it freewheels like fidget spinner. Useless.
I would recommend this to a friendRated 1 out of 5 stars
DON'T BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was ok at first, but clicking and dragging is nearly impossible. When trouble shooting I found that Logitech Support acknowledges this issue but has no solution, updating firmware does nothing. It's impossible to click and drag browser windows, etc, no idea how this passed user testing, absolutely awful piece of hardware.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi there! We're sorry to hear your Logitech G502 Hero didn't work flawlessly. We understand your frustration, especially considering the price point and expectation of a smooth gaming experience. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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- Pros mentioned:Comfort
Rated 3 out of 5 stars
Unintuitive gaming setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once you get it running, it’s very comfortable to use. Getting games to recognize all the input buttons by turning on on-board mode in the first place is not intuitive.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friend















