Customer Ratings & Reviews
- Model:
- 910-005469
- |
- SKU:
- 6265133
Customer reviews
Rating 4.7 out of 5 stars with 7505 reviews
(7,505 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Never had a worse mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand how a single mouse could have so many issues. Issues: -Both left and right mouse button randomly double-click when attempting single click. - Left and right mouse buttons do not always register as being held down. Ironically the problem is worsened the the harder the button is held. -The button that adjusts the DPI is too sensitive. I often accidentally change the DPI by bumping the button but not actually clicking it. -The mouse pointer will frequently move around without me even touching the mouse. The problem is worse with using the mouse; the mouse pointer will move erratically when making small movements.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Nick, that does sound crazy. Be sure to connect to GHUB software and check the settings. You can adjust which buttons do what, like DPI. Make sure the bottom is clean for the sensor. G502 is covered with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024148914 - Will, Logitech G.
Rated 1 out of 5 stars
Do NOT buy this mouse.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello. For starters, I’m used to gaming peripherals, and I’m used to them working. I’ve seen people having double click issue with it later down the line, but there’s no excuse to it FLAT OUT not working the moment I plugged it in to my PC. None of the extra buttons worked, the lighting shut off immediately, the left and right clicks didn’t work, the only thing that did work was the sensor, and even that skipped around and felt terrible. I wish I could’ve enjoyed this mouse as people seem to say it’s amazing, but I know for the future to stay away from Logitech products, as this is the second mouse in 3 months to not work.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Don't believe the Hype!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not waste your money, very poor click life expectancy.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello CleanAtLast,
I am sorry the G502 gaming mouse is not working as you expected. Please, reach out to Logitech customer support to claim your device's 2-Year Limited Hardware Warranty if you feel the mouse has a manufacturer defect. I will record your product insight and pass it along. Logitech appreciates your product review. - Leo from Logitech
Rated 2 out of 5 stars
Not reccomended for long term.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only 2 years of use, the clicks are failing already.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Button Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After some time my mouse will not hold a pressed left mouse button anymore or alternatively does a double click when pressing the button once. Dissapointed by the quality of this product.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the button issues you are experiencing. That is definitely not normal. let us make it right for you! This mouse comes with a 2 year warranty through Logitech, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. I hope this helps!
-Danielle from Logitech