Customer Ratings & Reviews
- Model:
- 910-005469
- SKU:
- 6265133
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Rgb lighting, Weight
Great mouse at a great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The G502 is an excellent mouse for pc gaming and regular day to day use. The weights included can help fine tune how heavy or light you want the mouse to be. The RGB lighting adds customization when linked with logitechs g hub software.
I would recommend this to a friend - Pros mentioned:Comfort
Great mouse, but came late
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Very comfortable and easy to use the extras. Only con was that it came 2 days later than projected.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your honest feedback! We're glad the G502 HERO SE mouse delivered comfort and functionality, and we appreciate your patience regarding the delivery delay — your support means a lot to us.
Great Mouse - OK Software
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only mouse I buy. I use it for gaming and for working in an office environment. I have been using this mouse for years. I have never had an issue with the buttons not working while gaming nor working. I have had one mouse fail on me, but that was 2 years after I bought it. Sometimes the Logitech software has issues, but the mouse itself is great!
I would recommend this to a friend- Pros mentioned:Weight
The Perfect Gamimng Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im in oove with this gaming mouse. Super smooth, customizable weight and very responsive on gaming!!
I would recommend this to a friendBrand response from Logitech
Posted .Hello, Ricky! I'm happy to hear you're enjoying the G502 mouse! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance. The G502 has a 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G
- Pros mentioned:Comfort, Rgb lighting
Great Gaming Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Black. Once I got it all figured out I was off and running with my games that I play and I would say I wonder why I had never bought this mouse before. Very easy to use, comfortable in the hand and the buttons are in just the right place to operate the mouse. Has a scroll lock for scrolling line by line or full spin. The RGB on this mouse works the best of any I have had and has the lights on it to show you just what it is in. Awesome mouse thank you would not have had an other if I knew about this one.
I would recommend this to a friend - Pros mentioned:Rgb lighting
Good Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good mouse for what I use it for. Light gaming and production. Really like the RGB feature.
I would recommend this to a friendBrand response from Logitech
Posted .We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech!
- Pros mentioned:Overall performance
Weee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, the scroll wheel lock works well and when it's unlocked it's very smooth
I would recommend this to a friendBrand response from Logitech
Posted .Hi there, thanks for the feedback! We're happy to hear you enjoy the smooth scrolling and functionality of the scroll wheel lock on your G502 HERO.
- Pros mentioned:Overall performance, Rgb lighting
GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing mouse good quality and it lights up i'm gonna use it ALOT the price is good for a mouse like this thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
Holy Grail Mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. Works great and lasts forever. My most recent purchase was a backup because it was a great sale price, but I've been using the same mouse for like 7 years now. It's beat up and deteriorating, my birds chewed up the cord and the rubber a bit, but it's still going strong. My issue with mice used to be the right click breaking because of specific games I play, but no issue at all still. Highly recommend.
I would recommend this to a friendBrand response from Logitech
Posted .We're so impressed to hear that your Logitech G502 HERO wired gaming mouse has been such a reliable companion for the past 7 years! It's a testament to the quality and durability of our products.
We understand that your mouse has taken a bit of a beating, but it's great to hear that it's still functioning well despite the wear and tear.
Your insights might be helpful for others who are considering purchasing a similar mouse. Thanks again for taking the time to share your feedback.
Customizable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the customizability and scroll wheel. High quality
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters.
- Pros mentioned:Weight
Beat Mouse so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to replace my old Logitech mouse and this one fit the bill. Feels great in the hand and the adjustable weights provide just the right resistance. Buttons are smooth, from gaming to spreadsheets this is a great all around mouse,
I would recommend this to a friend - Pros mentioned:Overall performance
Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves it. Awesome would deal with Best Buy again. Been shopping there since they first opened back in the late 80s
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your awesome feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear your son loves it and that you had a great experience shopping at Best Buy. It's amazing to know you've been a loyal customer since the late '80s! We appreciate your support and look forward to serving you again. Happy gaming!
- Pros mentioned:ComfortCons mentioned:Software
Great mouse, so-so software.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse itself is comfortable, and I have big hands. The weight compartment is magnetic but it's pretty strong and keeps it snug, so you won't worry about it opening while on action. The software is a bit complicated to use.
I would recommend this to a friend - Pros mentioned:Weight
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great you could adjust the weight of the mouse, multiple buttons use for different reasons, useable for both game and work.
I would recommend this to a friend - Pros mentioned:Overall performance
My all-time favorite gaming mouse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The G502 is going to be on top of everyone's list for best mice. Maybe not everyone, everyone has preferences but for the right-handed masses of average size hands, this mouse is top notch and the price point makes it even better. It has just the right amount of customization without too much, its ergonomic, relatively durable and matches my G915 keyboards very well. Honestly I don't have anything bad to say about the mouse itself. Seriously, but, Logitech's G HUB software acts up on occasion but I won't knock it too much because it's certainly no more than other brands. Did I mention you can regularly get this thing for $40?
I would recommend this to a friend One of the best gaming mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is really good dps can be changed and mouse speed is pretty smooth and it’s a fair price for how good this mouse is very good quality
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled that its customizable DPI and smooth tracking are hitting the mark for you, especially given its great value. We really focused on delivering top-notch quality and performance with this one, so it's fantastic to get such positive feedback!
- Pros mentioned:Overall performance
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly. Have been using it for over a year now. Great product with good customization options, including macros.
I would recommend this to a friendBrand response from Logitech
Posted .We're delighted to hear that you're enjoying your Logitech G502 gaming mouse and that it has been working flawlessly for over a year! It's fantastic to know that you're taking advantage of the customization options, especially the macros. The G502 is designed for advanced gaming performance, and it sounds like it's truly enhancing your experience.
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the mouse as a quick replacement to my old mouse that had broke, and I didnt have any real expectations of it. Although it may look a little bulky on the packaging that is not the case and it has a bery sleek design that feels real nice to hold. The mouse also comes with different buttons on the mouse that feels very nice to press and very fluent in the sense that I don’t feel uncomfortable pressing the buttons. I would recommend this mouse to anyone who are trying pc gaming or any casual gamers.
I would recommend this to a friendOutstanding Ergonomic Customizable Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has been an absolute joy to use. I've had no issues with it for the past few months, and the customizability is outstanding. This has greatly helped my production process. The RGB is a bit underwhelming, so if you want a lot of bright colors, this mouse isn't for you. However, if you want an ergonomic, very customizable, Windows and Mac-compatible mouse, this mouse is great for all of those. It's also just fun to use.
I would recommend this to a friend- Pros mentioned:Weight
Great mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse with precise controls. Weights add a good way to customize it. Feels good in hand.
I would recommend this to a friendBrand response from Logitech
Posted .Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support!