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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7596 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 7,596 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally recommend. Now i have to make something up only for me to be able to participate in winning a best buy gift card, but now i seemed to be doomed to still right this while im walking, thinking today it will never be the same, and neither are you, because as time pass, we became this different character we create , as someone in our head decides, like clicking your path..

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The G502 HERO is a great choice! We hear a lot about its incredible sensor and customizable features. It's a real powerhouse for competitive gaming.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Dom torreto

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good cord mouse, comes with extra weights for those downshifters.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your kind words mean the world to us. We’re happy you’re satisfied and grateful for your support of Logitech. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from a wireless to wired and, honestly the logitech mouse is solid for its price and value. I have a better input now then I did on my wireless mouse. Also a bonus it comes with weights. So if you want the mouse to move faster or slower then you can have all the weights or no weights. But for a 60 dollar mouse I'd recommended buying.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks so much for taking the time to share your experience with the G502. We're thrilled to hear you're enjoying the wired connection and the improved input response.

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Ideal mouse for gaming PC!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever used!! Fits very comfortably in my hand, and includes removable weights to adjust the desired weight of the mouse. The adjustable colored lights are also a great plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse in the market I have been buying them for years now. Rotating them out every couple of monthsb

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the long-standing support. We're thrilled the G502 HERO continues to meet your expectations and remains your go-to choice. It's great to hear it's earned such consistent trust over the years. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best mouse looks like it was made for me. like the RGB nice scroll wheel low latency like the color, I would recommend this mouse to anybody. this is a great mouse to start off with if you are into gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it asap!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is not getting this mouse sooner! No more worrying about dying batteries. The custom weights are functional. Not too many buttons to worry about, Just enough buttons to program. I play mostly apex legends and its perfect for it. It was supposed to be my back up mouse but it is now the main mouse and i might just buy another one for back up!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for the feedback. We're glad you appreciate the wired design, customizable weights, and the perfect balance of buttons. It's awesome that you've found it to be a perfect fit for Apex Legends!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Is this REALLY a perfect mouse?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gaming mouse, this is near perfect. I didnt think id care for the adjustable weight, but truth is, it helps a lot. It fits comfortably, and i have small hands. Logitech did a GREAT job here. Alternatively, it feels a bit ...off You can customize just about the whole mouse (and maybe even add macros?) But you kind of have to that. The DPI (mouse speed) has some standard speeds set, but they all feel strange, so i had to adjust them. even now, after a few months im still tweaking them But thats because i can switch between speeds in an instant- AND tailor suit them to each game i play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and easy to use. Works great and great price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We’re proud to know our product is making a difference. Your feedback keeps us moving forward. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good price, nice mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have fairly large hands, and the mouse feels comfortable in my hand. The easy DPI selection is very convenient. The cable is lightweight and doesn’t tangle easily. Overall quite content with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Excellent mouse for its price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Fully configurable, very comfortable and with a nice weight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      A Gamer's Powerhouse! We love that you find the Logitech G502 to be a great mouse. It's a popular choice for gamers because of its high level of customization, comfortable design, and adjustable weight system.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hero 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it felt good. Good customization for the buttons from the logitec app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! We're glad to hear the G502 HERO SE is delivering solid performance and that the button customization through the app is working well for you. It’s awesome when everything feels just right in hand—happy gaming! 🎮 Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Good Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first ever gaming mouse I have ever owned and I am completely satisfied. This mouse comes with weights to place near the eye and can be adjusted for your strength. The RGB feature is very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and overall quality. Would recommend for any buget freindly or up build

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a GW2 player and the multiple buttons help a lot with keybinding. Feels good to the hand and also appreciate the ability to customize the weight. Recommend using with a mouse pad or a surface good for the laser.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best budget gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is really good. It has weights that can make in lighter or heavier depending our personal opinion. It’s also has 11 button that you can change. The mouse has grips on the side it makes feel better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse with Weights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a weighted mouse and this is one of the best options for that.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good and affordable priced mouse among the gaming mouse accessories.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO Wired Gaming Mouse. We’re pleased to hear that you find it to be a good and affordably priced option among gaming accessories. We appreciate your support and hope it continues to meet your gaming needs. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My favorite mouse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the free spinning wheel more than I realize. Don’t think I could ever go back to a regular mouse wheel. It’s also super comfortable and looks great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Frankie, thank you so much for this fantastic review of the G502 hero! I personally love the mouse, and use it as a back up mouse for all my computers at home. If you ever have any issues with the device, please feel free to visit our support site where you can find troubleshooting tops and tricks, warranty information, and direct assistance with issues. Thank you for being a Logitech customer!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Daughter Loves It For Gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid gaming mouse. Feels good in the hand. Adjustable weight. My daughter wanted something new for gaming and remote learning. This served that purpose well and see loves it. Good for smaller hands.

    I would recommend this to a friend