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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7522 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 7,522 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Only mouse I'll ever buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse at a great price. Fits my hand well, good adjustable weights. Scroll and buttons are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb experience for a wired gaming mouse.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has several DPI settings, plenty of buttons for FPS games, and is very responsive. My old Logitech died, so I purchased this one and so far I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast to do the sliding, at does the job perfectly

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our product is meeting your needs. Thanks for being a valued customer. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, additional weights are nice to have, DPI adjustments and software are great. Only issue I have with it is the pattern on the bottom picks up dust and it packs into it, making it difficult to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing my laptop, I wanted a Gaming style mouse that wasn’t too expensive but also not too cheap. I actually like this mouse a lot more than my Razer I use with my desktop. It feels really good. Good build quality, lighting is good, and I like how it has multiple DPI settings. It also comes with weights to change out incase you want something that’s a little lighter or heavier. For its price, it truly is a good quality mouse. I wasn’t expecting much, but it blew my expectations out of the water. 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying your G502 HERO so much! We're thrilled that it's exceeding your expectations, especially coming from a Razer user. It's always our goal to deliver high-quality products with great build quality, customizable features like DPI and weights, and of course, vibrant RGB lighting, all at a price point that offers excellent value. We really appreciate your perfect 10/10 rating! It sounds like the G502 HERO is a perfect fit for your gaming needs. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Logitech Hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse for playing games, what I like about it is that after you take it outside the box the mouse itself is really light, if you want the mouse to be heavier this mouse comes with weights that you can install them on the bottom of the mouse to make it heavy. The buttons are really responsive and the mouse can change the speed of the pointer and you have several buttons that you can personalize, did I mention that is RGB, just download the logitech software and you are all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old but great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and far better than the upgraded one I swapped this out with. It’s very responsive and I love the ability to program all the buttons on the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 4 out of 5 stars

    One of the best mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of FPS type games and have used many different mouses from many different brand and I have got to say that the G502 is one of my favorites. The extra buttons and the software makes changing the buttons with ease. Maybe its just me but the only complaint I have is the mouse tends to have a slight "disconnect" in the middle of playing games. I would be shooting someone controlling the recoil and all of the sudden it feels like the mouse disconnects and you have no more input for about a second. I contacted logitech support and they sent me a new one and it still does the same thing. I have learned to just live with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easily comfortable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and how well it handles and the durability, it functions well and honestly couldn't have bought any other. My brother has also had it for a while and it hasn't broken in over 5+ years of having it. Good for gaming or just general use of the mouse. Recommended 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic review. We're glad the G502 HERO continues to deliver durability and performance—whether for gaming or everyday use. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse - great to hold, comfy, included weights to create the perfect feel are a nice touch, love the programmable buttons, G Hub software works well too. Great for a 50$ mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Good Feel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for the price. Great for gaming love the add weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GReatr gaming mouse for teh price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming mouse for teh price easy to use multi function.very happy with purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're delighted you're very happy with your Logitech G502 HERO Wired Optical Gaming Mouse, finding it a great value, easy to use, and multi-functional. Thanks for the fantastic feedback! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Solid Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy customization, programming buttons to your liking and light display, much better and cheaper choice than its wireless twin.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Perfect gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get this, very flexible, a good amount of function buttons, light (if you don't like it, it comes with it's own set of weights), great price, 100% recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics are excellent!! A delicate touch! A+

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Fantastic Mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! I use it for both Gaming and my Work. The feel is perfect for me and the ability to add weight is great. I use the additional buttons to programs commands

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    My favorite mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is fantastic. It comes with weights, so you can make it heavier or lighter and it's very comfortable. I can't believe it's only $50, at that price this mouse is a steal. It's quality.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I recommend this!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! I really like all the function buttons and how easy it is to switch the DPI depending on what I'm doing. I added three of the weights to the mouse and it's perfect for me!

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I dont really enjoy the wireless ones just not a fan. This one I just plug and play. I'm nit a hard core gamer but its great for the games I play also I like the weights that you can pit in or remove if you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's awesome to know that you appreciate the simplicity of the wired connection – no fuss, just plug and play. And we're glad the customizable weight system helps you find the perfect balance and feel for your gaming style. Logitech

  • Rated 4 out of 5 stars

    Pretty good, a bit light even with added weights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good, works well enough. The weights aren't quite as heavy as I thought they would be, and I had to disable the DPI buttons on the top because I kept on accidentally hitting them instead of the left mouse button, but that might just be a skill issue. the mouse wheel feels really good, and I enjoy the functionality. I mostly use the extra two buttons for Destiny 2, using one for charged and one for uncharged melee. Over all pretty good mouse for the price, though I did get 20% off due to trading in another Logitech mouse.

    I would recommend this to a friend