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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 7,507 reviews
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Probably the best mouse on the market for people who want a lot of programmable buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic feedback for the Logitech G502 HERO Wired Optical Gaming Mouse!

      We're so glad to hear you find it to be a "Good mouse" and, especially, that you consider it "Probably the best mouse on the market for people who want a lot of programmable buttons." That's high praise and really highlights one of the G502 HERO's core strengths.

      We design our G502 series with extensive customization in mind, so it's wonderful to know that the programmable buttons are making such a positive impact on your experience.

      Thanks for sharing your thoughts! We hope it continues to enhance your gaming and productivity. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I recommend this!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! I really like all the function buttons and how easy it is to switch the DPI depending on what I'm doing. I added three of the weights to the mouse and it's perfect for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming mouse ever made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gaming mouse ever made. My hand loves it, and has for 10+ years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s some serious loyalty! The G502 HERO SE clearly earned its title in your setup—comfort that lasts a decade is no small feat. Thanks for sharing the love for a true gaming legend! Logitech

  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this mouse ended up buying another one so my boyfriend could have one too the weights are very beneficial

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience and for choosing the G502 HERO again! It's great to hear the weights are beneficial and you enjoy the mouse so much you got a second one. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice mouse feels good in the hand and better then most mouses that cost double the price

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best wired gaming mouse at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse I've used. I love that i can change the weight for different tasks as well. Smooth, fast, and feels great.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mouse! I use it for work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an excellent mouse, been using it for a couple weeks now. I’m not a gamer, just use it for work. Mouse is super smooth paired with a fnatic dash mouse pad. I have all the buttons programmed to do stuff like copy/paste and other commands for work. Love it. Saves time and I’m not always switching between mouse and keyboard. If I were to use it for gaming I might need a smaller mouse? I have to move out of my normal grip to hit a couple of the buttons. Since I’m just cruising between programs and not doing a fast pace game it is no issue for me, just might be if I was doing an FPS game with my small hands.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Tantalizing Tried and True Trusty Team Totaller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the one you think of when you want some serious gaming done. the ergonomics of it make it fit so naturally in your hand, requiring no weird finger stretches to reach the buttons. The 6 3.5gram removable weights allow for fine tuning the weight of your mouse to your preference. I personally prefer having all 21 grams on the mouse for a sturdy build feel. The long, braided nylon cable is easy to manage, including a velcro strap on the cable already. As a matter a fact the cable is so great that I managed to get to pull any excess cable slack back behind and under the desk to keep it clean. I love this mouse and it will be tough to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent feel in the hand. Weights made it extremely easy to find the exact weight that I wanted .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear you're enjoying the excellent feel and customizable weight of your G502 HERO! It's fantastic that the weights helped you dial in the perfect balance. Thanks for the great feedback! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Excellent High-End Mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for work - comfortable and precies for hours of use. Nice weight to it, feels well-made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this mouse since 2016, when I have to replace it, I get another one. Works well with most grips, good macro customization, without overdoing it like MOBA mice. Frictionless scroll wheel capability is always a fun experience. Smooth coating on the bottom usually wears off before the 2 year mark - alongside heavy use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      You've got a solid pick with the Logitech G502 HERO. It's versatile, customizable, and performs well. The bottom coating's durability could be better.

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Excellent mouse, fantastic value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the G604 and the G502 and regularly find myself reaching for the weight and comfort of the 502. I highly recommend this mouse for both gaming and office work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Perfect weigh for you hand , that accomplished scc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse with RGB lighting For your work , studies or personal uses Your hand not be tired or unresting Avoiding carpal tunnel Recommendation too , add the logitech palm rest

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Really good mouse, especially for the price.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouses I've ever had, feels good in the hand and the software for it amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse Mouse Mouse Mouse Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. Very comfortable and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Overall good mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mine for a couple years now, have yet to fail me, no issues, can easily be adjusted with the app regarding sensitivity and RBG.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the G502 HERO! We're thrilled to hear it's been a reliable companion for you over the past couple of years. Enjoy the customizable features! Logitech

  • Rated 5 out of 5 stars

    Best gaming mouse ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is one of the best mouses to get out there! It has amazing feel to the buttons and amazing grip on the side too! Also, The customization on to g hub is so customization and the weights that come with it, really adds a difference!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    best mouse to this day

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse I've owed to this day, I love all the buttons and the scroll wheel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 Hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Also the price is very affordable. I've bought that model once again after my previous mouse dropped quite a lot of times and eventually got broken.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your feedback helps us stay connected to our users. We’re thrilled our product is meeting your needs. Thank you for being part of the Logitech experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    First Gaming Mouse, well worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as my first gaming mouse, I love it so far! Fits my hand really well, love how easy to customize it is. I also like how it came with weights so I can change them up and adjust the feel.

    I would recommend this to a friend