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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7522 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 7,522 reviews
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Ive owned for several years and have had to replace once

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We’re glad it’s been a reliable mouse over the years and appreciate your recommendation. Logitech

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mouse I have ever used before

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice mouse feels good in the hand and better then most mouses that cost double the price

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Tantalizing Tried and True Trusty Team Totaller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the one you think of when you want some serious gaming done. the ergonomics of it make it fit so naturally in your hand, requiring no weird finger stretches to reach the buttons. The 6 3.5gram removable weights allow for fine tuning the weight of your mouse to your preference. I personally prefer having all 21 grams on the mouse for a sturdy build feel. The long, braided nylon cable is easy to manage, including a velcro strap on the cable already. As a matter a fact the cable is so great that I managed to get to pull any excess cable slack back behind and under the desk to keep it clean. I love this mouse and it will be tough to beat.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mouse! I use it for work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an excellent mouse, been using it for a couple weeks now. I’m not a gamer, just use it for work. Mouse is super smooth paired with a fnatic dash mouse pad. I have all the buttons programmed to do stuff like copy/paste and other commands for work. Love it. Saves time and I’m not always switching between mouse and keyboard. If I were to use it for gaming I might need a smaller mouse? I have to move out of my normal grip to hit a couple of the buttons. Since I’m just cruising between programs and not doing a fast pace game it is no issue for me, just might be if I was doing an FPS game with my small hands.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best wired gaming mouse at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse I've used. I love that i can change the weight for different tasks as well. Smooth, fast, and feels great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    broke the other one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making my gaming so much better!! Love it so much!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s great to hear your experience has been positive. Your feedback helps us refine and improve our products. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly—so much better than wireless—going to purchase another for my other computer

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Knowing our product is making a difference for you is incredibly motivating. Your feedback helps us evolve. Thanks for being a part of the Logitech family. Logitech

  • Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great budget mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse, only regret is not buying wireless option

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear you're loving the Logitech G502 HERO Wired Optical Gaming Mouse! We're delighted it's proving to be such a fantastic budget option for you. We understand the appeal of the wireless experience, but we're happy the G502 HERO is still exceeding your expectations. Thanks for sharing your positive feedback! Logitech

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Perfect weigh for you hand , that accomplished scc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse with RGB lighting For your work , studies or personal uses Your hand not be tired or unresting Avoiding carpal tunnel Recommendation too , add the logitech palm rest

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Excellent mouse, fantastic value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the G604 and the G502 and regularly find myself reaching for the weight and comfort of the 502. I highly recommend this mouse for both gaming and office work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Excellent High-End Mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for work - comfortable and precies for hours of use. Nice weight to it, feels well-made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse my son used it for a year no issues and fast

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    Great product for thr price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to fet this for 50% off! A great product for this price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Really good mouse, especially for the price.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouses I've ever had, feels good in the hand and the software for it amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this mouse since 2016, when I have to replace it, I get another one. Works well with most grips, good macro customization, without overdoing it like MOBA mice. Frictionless scroll wheel capability is always a fun experience. Smooth coating on the bottom usually wears off before the 2 year mark - alongside heavy use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      You've got a solid pick with the Logitech G502 HERO. It's versatile, customizable, and performs well. The bottom coating's durability could be better.

  • Rated 5 out of 5 stars

    Best gaming mouse ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is one of the best mouses to get out there! It has amazing feel to the buttons and amazing grip on the side too! Also, The customization on to g hub is so customization and the weights that come with it, really adds a difference!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    First Gaming Mouse, well worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as my first gaming mouse, I love it so far! Fits my hand really well, love how easy to customize it is. I also like how it came with weights so I can change them up and adjust the feel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Adjustable weight’s?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and essential to every computer build for those who prefer heavier mouses and precise movements!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear you find it a great and essential product, especially appreciating the adjustable weights for those who prefer heavier mice and precise movements. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    10-10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect gaming mouse light and super easy to set up.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! Sounds like the gaming mouse hits the mark with its lightweight design and hassle-free setup. Perfect combo for smooth, responsive gameplay—glad you're enjoying it! Logitech