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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 7,507 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great for graphic desing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mouse for work in photoshop. It works very well and being able to program the quick keys to the buttons make work so much easier. I use the mouse a lot so it lasts between 12-18 months but it is worth it. The only down side is I use the thumb button for crtl-z and it will accidentally get pressed at times and undo things that I really dont want undone in programs outside of photoshop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the Logitech G502 HERO mouse! It's great to hear that it's a valuable tool for your work in Photoshop. The customizable buttons are a definite plus for productivity. We understand the challenge with accidental button presses and will consider this feedback for future product improvements.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted this for gaming and she loves it, said its very responsive and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. The scroll wheel is super useful when switching from infinite spin to controlled. Comes with weights to bring some extra balance to it. Overall nice mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse. I love the wheel feature to switch from free scroll. Durable and I still use after 2 years

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! It's great that the G502 HERO is your favorite mouse and that you especially love the dual-mode scroll wheel. We're also thrilled to know it's proven to be durable and still going strong for you after two years! Thanks for sharing your long-term positive experience. Logitech

  • Rated 5 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, great DPI settings. Feels awesome with first-person shooters. Great bang for your buck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wheel spins like a ball bearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, but spinning the wheel a small amount is very tricky. Just a light touch can spin the whole wheel several times. Trying to pick options on a list by scrolling through them is difficult. Everything else is okay.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable feedback on the Logitech G502 HERO Mouse. We are glad you find the mouse overall good, and we appreciate you highlighting the challenge with the sensitive scroll wheel. Your comments help us understand how to balance the high-speed scrolling feature. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One mouse to rule them all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the only mouse you'll ever need. It's weighted, laser, high dpi, macros, infinity scrolling, what more do you need? Best wired gaming mouse in existence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gaming and design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality mouse with a good laser. The weights are great for getting perfect precision. The quick dpi switching capability is a must for any mouse I buy now. Scroll wheel feels great and it fits well in the hand. Logitech G Hub used to have an option for determining best settings for a specific mousepad/trackpad but it no longer has it. That's not really a huge issue though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 HERO is the successor to the MX518, which was previously my favorite mouse to use. The G502 is a worthy successor. It's comfortable, responsive, and has a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After my 2nd Deathadder died I purchased this...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and honestly I've had way better experiences with the G502. ergonomically it work really well for MOBAS and FPS. The accuracy and tracking is just as good if not better than the Deathadder. The adjustable weights are a nice touch. I've been using this a lot for about 5 months now and it's still as good as new as to be expected (I mainly play MOBAS like League of Legens, and a few shooters like COD, Counterstrike, ARMA, and PUBG). The logitech software is easy to use and it's nice that it uses the same interface as my G920. Overall I feel like I found my new favorite mouse, I've used various Razer, Corsair, and Logitech mice over the years and this one is the best for me so far.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight of it, it can be customisable, and good enough length of the cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good reliable mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable mouse for any usage. It fits well for those with big hands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for sharing your experience with the Logitech G502 HERO! We truly appreciate your thoughtful feedback and are glad it meets your needs perfectly. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent button response time, no lag and exactly what I was looking for in a gaming mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO Wired Optical Gaming Mouse is exactly what you wanted! It's fantastic to know you're experiencing excellent button response and no lag, giving you the gaming performance you were looking for. Thanks for the awesome feedback! Logitech

  • Pros mentioned:
    Price
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Good Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price I got it for. I would've liked to get the wireless one but the wire isn't a big deal

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Dont move from Mac to windows pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I type extremely fast and this is my favorite mouse. Theres an app thats free to DL and the options are awesome regarding the lighting and you can change the buttons to do what you want via the app; however, the moment you unplug from a macbook and plug into a windows pc, it stops working. Even if you reconnect on Mac it will not work. I have never had that issue before. As long as you dont plug it into another computer is awesome but thats a new one for me! And im in tech support....

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a fantastic mouse with excellent performance and customization options. While I encountered a minor compatibility issue with switching between devices, I was able to resolve it with troubleshooting steps. Overall, it’s a reliable and comfortable choice for gamers and productivity users alike.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a couple of these mice and i love everything about it, the way it feels in your hand the smooth movements and not to mention you can add and distribute weights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need I Say Anything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best mouse ever made the ergos the design everything perfect

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Totally thrilled to hear you think the G502 HERO is the "best mouse ever made"! We're ecstatic that you're loving everything about it, from the ergonomics to the design. Sounds like a perfect match! Logitech

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for years. Left click started to fail on old one. Decided to buy another. Worth it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear you’re satisfied. Your input helps us continue to build products that people love. Thanks for being part of our journey. Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Value, good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent quite a while checking out every mouse that was available in-store... but I kept coming back to this one because of the price. There is a wireless version that was significantly more expensive. For me, wireless isn't enough to justify the price increase. I am biased towards wired mice though (at least until the premium on wireless tech comes down). Being able to add up to 18 grams of extra weight (3.6 gram increments) is a nice bonus as I prefer a slightly heavier mouse so the cable moving around isn't heavy enough to move the mouse when my hand comes off it. The ergonomics are OK. There was a different Logitech mouse that I had my eye on because it also had a pinky rest, but the increased price wasn't worth it. I generally like this style of mouse wheel that free spins for work and general PC use, but it's taking some getting used to in games. Biggest complaint is the Logitech software used to control the mouse settings.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect mouse to use if playing a game with multiple buttons presses

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Fantastic to know the Logitech G502 HERO Wired is hitting the mark for your gaming! Your assessment that it's ideal for titles demanding multiple button inputs truly highlights its design strengths. Glad it enhances your play! Logitech