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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 7,524 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Neat Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the weights you can add to the bottom of the mouse, it allows for total customization that way. It's really comfortable as well, and I believe it's worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for anyone who enjoys gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable on the hand and has so many great customizable features. This mouse is great for gaming hours on end, and your hand won’t even begin to hurt after a long session.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight of it, it can be customisable, and good enough length of the cable

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Amazing Gaming Mouse!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offers me everything I need and more! Has incredible software to use along with it (G Hub) and allows me to pick colors, speeds, and everything. It was the perfect choice for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a backup mouse and this one fits the requirements and works great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent feel in the hand. Weights made it extremely easy to find the exact weight that I wanted .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear you're enjoying the excellent feel and customizable weight of your G502 HERO! It's fantastic that the weights helped you dial in the perfect balance. Thanks for the great feedback! Logitech

  • Rated 5 out of 5 stars

    Best Gaming mouse ever made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gaming mouse ever made. My hand loves it, and has for 10+ years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s some serious loyalty! The G502 HERO SE clearly earned its title in your setup—comfort that lasts a decade is no small feat. Thanks for sharing the love for a true gaming legend! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Dont move from Mac to windows pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I type extremely fast and this is my favorite mouse. Theres an app thats free to DL and the options are awesome regarding the lighting and you can change the buttons to do what you want via the app; however, the moment you unplug from a macbook and plug into a windows pc, it stops working. Even if you reconnect on Mac it will not work. I have never had that issue before. As long as you dont plug it into another computer is awesome but thats a new one for me! And im in tech support....

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a fantastic mouse with excellent performance and customization options. While I encountered a minor compatibility issue with switching between devices, I was able to resolve it with troubleshooting steps. Overall, it’s a reliable and comfortable choice for gamers and productivity users alike.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Overall good mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mine for a couple years now, have yet to fail me, no issues, can easily be adjusted with the app regarding sensitivity and RBG.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the G502 HERO! We're thrilled to hear it's been a reliable companion for you over the past couple of years. Enjoy the customizable features! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good gaming mouse, great work mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly sized for an average size hand, the rgb is easily shut off and the unlocked scroll wheel is a god send when you’re reading through documentation for work. Easily recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Looks awesome, responsive, and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Mouse Out There

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite mice of all time. I use this mouse to game on Xbox and it works great. Especially good if you set it up with Logitech software on the PC first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse. I love the wheel feature to switch from free scroll. Durable and I still use after 2 years

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! It's great that the G502 HERO is your favorite mouse and that you especially love the dual-mode scroll wheel. We're also thrilled to know it's proven to be durable and still going strong for you after two years! Thanks for sharing your long-term positive experience. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Awesome gaming mouse for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse without being obscenely expensive like I've seen with other brands. With adjustable DPI and RGB lighting paired with the G-HUB software, it's a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Its a mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has had this mouse for quite some time and when my old cheapy logitech mouse broke i decided to upgrade it was on sale 45% off so i thought why not, its wayyyyy better then any mouse i've ever used the weight it has the extra weights it makes it so easy to click the buttons and not move the mouse which is what i've had troubles with in the past, 10/10 i would get this mouse, not sure how long its gonna last but if my friend's mouse is anything to go off of, it'll last as long as i will, hes a mechanic and has this mouse as his work shop so if it can handle having grease and dirty hands on it all day it should last forever with clean hands

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Mouse on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite PC gaming mouse. The only reason I swapped this one out is because they also make a wireless one thats just as good. This mouse has great button placement, good action, great tracking, on board memory, rgb, and good weight to it. It really feels great in a claw grip or palm. The dpi settings are highly customizable and the button mapping is pretty deep. The scroll wheel is probably the only weak point in that the click-locked scrolling feature feels a lil weird sometimes. But it' such a non issue in the grand scheme of things. Its the only mouse I'll honestly use for the foreseeable future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse. It is awesome sauce. I used to have one before and it broke and i recently purchased a new one. Please go out and get one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate you taking the time to share! It’s awesome to know our product is working well for you. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, i like the extra weights it makes it feel heavy and more reactive.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how you get thing to add weight to mouse. i love it to be a bit harder amd it have a lot of buttons that you need for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    It's a fun toy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse and doom kept me entertained during my month long 'Rona shutdown. For that, you get full stars. It's actually a great mouse. Adjustable weight, fits my hand well.

    I would recommend this to a friend