Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$49.99
Save $20
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7596 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 7,596 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    gaming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how you get thing to add weight to mouse. i love it to be a bit harder amd it have a lot of buttons that you need for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One mouse to rule them all!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. The amount of programmable keys is awesome! The 3.6 oz weights make a huuuuuge difference when it comes to shooter games. Excellent product! Just ordered another for a friend of mine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're so happy with the Logitech G502 HERO! It's a fantastic choice for gamers and productivity users alike. The customizable buttons, precise tracking, and comfortable design make it a top-tier gaming mouse.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mouth for I think a year now, and honestly its been the most durable mouse I have ever purchased. I have thrown it, slammed it, dropped it, everything and the mouse is still 100% functionable. I would definetly recommend this mouse for anyone on a budget that needs a extremely good mouse. (this is all coming from a huge corsair junky too)

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Still Can't Be Beat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staple gaming mouse. Weight and precision are spot on.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s great to hear! We’re glad the weight and precision are hitting the mark for your gaming needs. Logitech

  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best mouse I have ever used. The custom ability is really through the roof with this mouse and would absolutely recommend this to someone else.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's wonderful to hear the G502 HERO has been your best mouse experience! We appreciate your recommendation and are thrilled you're happy with it. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Logitech MOuse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the mouse. I have benn using logitech devices for very long time and they dont fail to make the best product. The mouse is comfortable and also the weights that we can put in it to our liking. I wish it had more RGB lighting in other locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice feeling, adjustable weight, programmable DPI modes on either the mouse or the computer which is useful since I switch different computers often and different operating systems read mice movements differently. The 'sniper button' has come in handy on multiple occasions while playing first person shooters. Always been a fan of the G series mice coming out of Logitech and this one is one of the best so far. The velcro strap that hasn't been included with previous models is wonderful because I travel a good amount so cable management is a plus for me, as well as the cable itself not being prone to big twisting and knotting like some cables are.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Logitech - G502 HERO

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it works great for me. Both my son and I have one. It's not complicated with too many buttons. It's just right and responsive enough for my style of gaming. My son likes his too. I would buy it again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're thrilled that the Logitech G502 HERO mouse is working great for you and your son, especially given its price point. It's fantastic to know that its design, responsiveness, and balance of features are just right for your gaming style. We truly appreciate your enthusiastic feedback and that you'd buy it again! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Dont move from Mac to windows pc

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I type extremely fast and this is my favorite mouse. Theres an app thats free to DL and the options are awesome regarding the lighting and you can change the buttons to do what you want via the app; however, the moment you unplug from a macbook and plug into a windows pc, it stops working. Even if you reconnect on Mac it will not work. I have never had that issue before. As long as you dont plug it into another computer is awesome but thats a new one for me! And im in tech support....

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a fantastic mouse with excellent performance and customization options. While I encountered a minor compatibility issue with switching between devices, I was able to resolve it with troubleshooting steps. Overall, it’s a reliable and comfortable choice for gamers and productivity users alike.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Featured in Tarkov

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the mouse next to many keyboards in Tarkov and it’s there for a reason! This mouse is amazing and even has weights to adjust to your perfect feel. Great feel in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great mouse.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels perfect in hand, not to small, not too big. Have no problems with any double clicking of any sort and it’s beyond easy to use. Would most definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for larger hands

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has large hands. Other mouses are too sensitive and too light. This gaming mouse is sturdy and fits my husbands big hands well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying your Logitech - G502 HERO Wired Optical Gaming Mouse. Thank you for your feedback, and we value your business. Logitech

  • Rated 5 out of 5 stars

    Solid Mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged mouse with multiple ways to personalize ones everyday use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome review! We’re proud to deliver products that make a difference. Appreciate your support. Logitech

  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works great and feels better. Would recommend to anyone looking for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Huge thanks for the awesome feedback on the G502 HERO! We’re thrilled to hear it’s performing beautifully and delivering that great in-hand feel you were hoping for. Your recommendation means the world to us and helps others discover the power-packed precision of this gaming mouse! Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    BUY THIS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming mouse. It has 11 programmable buttons. And is excellent for gaming. I recommend buying this. It has controllable RGB lighting, and a software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this great review of the G502 hero mouse! I'm glad to hear you've been enjoying using it. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the inertia of the scroll wheel. It's not very attractive compared to say an Apple product but very functional - accurate and well weighted.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, super sensitive and very comfortable in the hand. Adjustable weight is a nice feature. Buttons are programmable using the logitech app. Perfect for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for graphic desing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mouse for work in photoshop. It works very well and being able to program the quick keys to the buttons make work so much easier. I use the mouse a lot so it lasts between 12-18 months but it is worth it. The only down side is I use the thumb button for crtl-z and it will accidentally get pressed at times and undo things that I really dont want undone in programs outside of photoshop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the Logitech G502 HERO mouse! It's great to hear that it's a valuable tool for your work in Photoshop. The customizable buttons are a definite plus for productivity. We understand the challenge with accidental button presses and will consider this feedback for future product improvements.

  • Rated 5 out of 5 stars

    Perfect mouse.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and smooth. I love the color coordination with The sims 4.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear you’re satisfied. Your input helps us continue to build products that people love. Thanks for being part of our journey. Logitech

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good mouse for the Price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse when I bought my gaming laptop and picked it up because it was on sale. Overall the quality of the mouse is good, and the features are good as well. I love the feature on Logitech Mice that allow you to turn on and off the scroll wheel from clicking or free spin. The Weights adjustment is ok, more of a gimmick but If you like a lighter mouse or a heavier one it is nice to adjust that. For my size hands the button that sits where your thumb is sticks out and annoys me some but I have been getting use to it. As a affordable feature rich mouse it is great. I love Logitech Mice and this one is no different.

    I would recommend this to a friend