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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7521 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 7,521 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My favorite gaming mouse on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The decision one makes in selecting a gaming mouse is a highly subjective one, but for me, this is the one. It's extremely comfortable to use, and lasts forever. I had the original model since 2013, it's still going strong. I use different profiles for gaming/work, I love the ability to copy/paste and have other shortcuts saved right at my fingertips. With one click, I can switch profiles and jump into a game, and I'm ready to go. Highly recommend you at least consider this mouse when looking for a good gaming/all around option!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 4 out of 5 stars

    Wonderful Mouse, but ghost click issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It took some time to get used to it at first due to not ever using a mouse with this many options. I love all the buttons and get plenty of use out of it. My only complaint is that barely 3-4 months after I bought the mouse, it started registering extra clicks. I noticed it especially when playing a game because it was interfering horribly. I tried updating the mouse and changing the software I used which made things worse because it messed up my ability to use the extra buttons when mapped while in a game. I used some canned air to try dusting underneath the main 2 buttons and it didn't help right away, but eventually, I did notice the issue was basically gone. I felt that was too fast to be having issues like that, but otherwise, fantastic mouse, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Logitech mouse died after 9 years finally, so I replaced it with this one. Works great! It is comfortable, has just enough buttons, and no trouble so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matches some computer builds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controls, nice feel, response is ok nice color scheme

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like you're really enjoying your G502 HERO SE! We're glad to know you find the controls good, the feel nice, and appreciate the color scheme.


      Sources Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to change the colors, programmable buttons, and DPI using the logitech software, mouse also feels good On the hands after long sessions

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice mouse. Exactly what I needed for the games I play. Nice and comfortable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear the G502 HERO is exactly what you needed for your games and that you find it nice and comfortable! Thanks for the positive feedback! Logitech

  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, affordable, kinda annoying with the need to use this appcto control the dpi but overall fine

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear you find it a pretty good and affordable mouse overall, and your note about the DPI control app is valuable for us to consider for future improvements. We appreciate you taking the time to share your experience. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my daughter’s 10-year old Steelseries mouse. She loves this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse!! Looks good, feels good, and was very reasonably priced. I’m very happy with this purchase!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you're enjoying the G502 HERO! It's fantastic that it looks good, feels good, and was very reasonably priced. We're very happy you're happy with this purchase! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really well. It is comfortable and set up was very easy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's excellent to hear! We're thrilled that your Logitech G502 HERO Gaming Mouse is working "really well" for you.

      It's great to know that you find it comfortable – ergonomics are super important for extended gaming sessions – and that the setup was "very easy." That's exactly what we aim for with our products.

      Thanks for the strong recommendation! Enjoy your gaming! Logitech

  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a great little mouse. I don't typically get a wired mouse but the cord is very manageable (braided cover) and the tracking is excellent. The DPI is high so you might want to drop the windows mouse speed down a little bit so you can take advantage of the hight DPI. Nice ergonomic feel and glides across and reads most surfaces well. For the price, I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good mouse. it is nice and heavy and comfortable to use. it has satisfied me for a mouse at this price. i am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, good quality, Made in Malaysia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made in an ASEAN-agreement nation with solid environmental and labor regulations; unlike china. The quality shows. This replaced my older legendary Logitech G9 mouse which I used for 10 years before it finally started to fail. I'm hoping this will last just as long. It feels sturdy, but quite heavy even with all the weights off. I have medium to large sized hands (I usually purchase large ski gloves, mittens, etc..); and it feels and fits quite nicely. After getting used to it, I've been doing quite well in FPS games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Lasting Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse last year and I'm still using it. Still feels really sturdy from all the clicks and abuse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Rated 5 out of 5 stars

    Solid Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse that last years. This is my second mouse after my left click finally started giving me issues. Well worth the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product been using for years. Would buy again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    very comfortabler mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It's very comfortable and has lots of customization options for sensitivity and logo color

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse! It’s very comfortable. There is sensitivity control on the mouse itself. Also comes with extra weights to adjust the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Perfect in every department other than buttons!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis is a really great mouse if you’re right handed. It feels a lot better than ambidextrous mice. It fits to the hand very nicely and has really cool texture grip on both sides which is great if your hands get a little sweaty. I got this mouse for $35, if you have a chance to buy it at that price & are using a standard dell mouse, BUT IT! It’s an absolute steal. I got this coming from a standard dell Bluetooth mouse & can confirm it is a worthwhile upgrade! I can’t imagine gaming with my old mouse after picking up this one. The mouse feels super smooth & the on demand adjustment of dpi is extremely useful. One of the best features is the mouse wheel, it has a very nice feeling scroll and is great for games that use the wheel for switching guns. And with the click of a button the wheel turns to a fidget spinner. You can scroll that baby across whatever program or webpage you are using. It’s great! And of course, the design. This thing looks really dope. Beautiful and adjustable subtle leds that match my mechanical keyboard very nicely. Really cool looking curves and edges all around. But lastly we talk about the buttons... they’re ok. I am not used to mice made for gaming but this mouse’s buttons click far too easily. When I am resting my hand on the mouse I accidentally change the dpi to a terrible setting. If I rest my hand on the top I accidentally click in the right and left buttons often. When I am far into a game and my finger barely pushes the right button and I explode myself with a grenade. On my dell mouse I didn’t have this problem, but the button clicks didn’t feel nearly as nice on the dell. Overall not a big fan of the button placement on the left side of this mouse. I cant ever click the button I want in the midst of gameplay or reach the thumb button correctly. The buttons do click nicely though when I am able to click the correct button or click it on purpose. So that is the main caveat for me, but is more of a personal preference & something that will be different for everyone. I have only had the mouse for a little over a week so it may just take some getting used it. Overall I am very happy about my purchase & I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Top choice in this price range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic gaming mouse - or even just a mouse for general use. It is super comfortable and highly customizable. The textures of the surfaces feel good under my hand and it moves and tracks very smoothly. I can see how some users could accidentally press the button near the thumb, but thankfully it has not been an issue for me. We tried out a bunch of others in the store, but this was definitely the one that we thought was the best in this price range.

    I would recommend this to a friend